pfsmith
join:2006-11-16
Lafayette, IN
| What is DOCTORPING telling me here?
»/beta/doctorpi···6b769c4f
"Sorry, 114 pings gave errors or timeouts. 64 from 103 IPs were reachable. - no record will be made."
Does this indicate a problem with my Internet? Or, is DoctorPing not fully functional?
Thanks! |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ | It's neither.. Are you actually having any issues ? |
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pfsmith
join:2006-11-16
Lafayette, IN
| said by EG  :It's neither.. Are you actually having any issues ? Not really, but my gaming has sucked for a while and I cannot find any reason for it. Line qual is good, levels are fine, speedtests are good, pings are fine... NAT is open, etc.
So, I tried DoctorPing and this is what I got... what exactly does it mean? |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
1 edit | reply to pfsmith
It means that most of those servers that were chosen are either offline, behind firewalls, or for whatever the reason is are not pingable.
The response times to the servers that are returning ping seem decent.
That is the wrong test to use for troubleshooting your issue.
First try trace routing to the game servers that you frequent. |
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pfsmith
join:2006-11-16
Lafayette, IN
| Yes, I guessed it was the wrong test (hence the question about it's results), but I've tried everything else...
My gaming is on XBOX live. No particular server is involved. That's why it's difficult to figure out what is going on. Thought maybe DoctorPing might show something new.
It's looking more and more like maybe the XBOX hardware is the problem... but I can get and play games... they just aren't very playable - lot's of lag, lot's of framerate issues, etc. My shots often don't seem to effect my opponents. They can shoot me before they can see me, etc.
Oh well. |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
3 edits | reply to pfsmith
Do you have any issues with general web
browsing/downloads.
You said "levels are fine", but what do your modem's signal stats actually look like ?
Try performing some extended pings to your WAN (Comcast) default gateway.
Is your Xbox connected via a wired or a wireless connection ?
Maybe you have some local wireless issues ? |
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pfsmith
join:2006-11-16
Lafayette, IN
| XBOX is wired. All of my PCs are wired.
Web browsing seems fine. Occasionally I have to refresh when a click doesn't seem to take (maybe once every 30 clicks).
Extended pings to various sites show 0 packet loss.
My gaming did seem to improve last night a little after midnight or so - maybe my neighborhood is just oversold?
Levels are fine (I think):
Acquire Downstream Channel 555000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+
Downstream Channel
Modulation 256QAM
Channel ID 36
Provisioned Rate 17600 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power -6.4 dBmV
SNR 39.4 dB
Upstream Channel
Modulation 16QAM
Channel ID 5
Provisioned Rate 2200 kbps
Symbol Rate 2560 Ksym/sec
Upstream Power 46.5 dBmV
Basically, I cannot put my finger on it. It's consistently poor (shots seemingly don't register), but usually not horrible (maybe 1 in 10 games is downright unplayable). There's nothing wrong with my connection as near as I can tell, but I don't have another XBOX I can try out. I'll have to see about getting a new one someday, maybe.
Thanks for the help. |
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beachintech
There's sand in my tool bag
Premium
join:2008-01-06
USA
clubs:
 ·Mediacom
| reply to pfsmith
What make/model of modem do you have? You have to remember, xbox live games depends on the hosts connection as well. If they have a bad connection, or you have a bad connection to them you will see issues. It's not a perfect system.
--
Tech at the Beach. |
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jamesbo
join:2009-01-30
Tewksbury, MA | reply to pfsmith
What router are you using? Is it one of those listed on the XBOX Live website as compatible with the XBOX Live? |
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
 ·Comcast Digital Vo..
·Comcast
·Vonage
| said by jamesbo :What router are you using? Is it one of those listed on the XBOX Live website as compatible with the XBOX Live? Link please!
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/ |
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jamesbo
join:2009-01-30
Tewksbury, MA | »support.microsoft.com/kb/944293/ |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ | reply to pfsmith
Wanna' eliminate this as being a router issue ?
Remove the router from the path and connect the Xbox directly to the modem. Remember to powercycle the modem when doing so and again when returning the router to the mix.
Same result ? |
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pfsmith
join:2006-11-16
Lafayette, IN
| Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY)
said by EG :Wanna' eliminate this as being a router issue ? Sorry, should have mentioned...
I've tried removing the router.
I've tried a different router.
My router is a Linksys WRT54GL with the latest firmware. My alternate router was a netgear (forget which model).
My modem is a BEFCMU10 V4.
I even relocated my modem so that it is directly off the outside splitter (about 3 feet from it, cablewise).
I HAVE A NEW THEORY:
Today I was able to play most of the day and it was GREAT... until about 7:00pm - then it started to suck again in the same manner as before.
Usually I only play at night, after about 9:00pm, so this was the first time I've tried daytime play in a while.
I'm pretty certain now that my neighborhood is simply oversold/saturated or something like that. Evening arrives and everybody is online.
Any ideas what I can do about it? |
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage
| reply to jamesbo
Re: What is DOCTORPING telling me here?
Apparently Microsoft doesn't like Firefox when trying to access their list of compatible routers.
"Windows Logo'd Products List
The Windows Logo'd Products List is currently only compatible with Internet Explorer 6 and above. We apologize for the inconvenience."
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/ |
|
EG
The wings of love
Premium
join:2006-11-18
Union, NJ
1 edit | reply to pfsmith
Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY)
said by pfsmith :I'm pretty certain now that my neighborhood is simply oversold/saturated or something like that. Evening arrives and everybody is online. It could very well be a local capacity/congestion issue.
You have yet to post any comparative extended pings to your WAN default gateway and some traces to random sites when things are good, and again when they are bad which may help to support your theory.. |
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jamesbo
join:2009-01-30
Tewksbury, MA
| reply to Johkal
Re: What is DOCTORPING telling me here?
The link in the article didn't work, if you could get to it. Try this link. »support.xbox.com/support/en/us/n···ent.aspx |
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pfsmith
join:2006-11-16
Lafayette, IN
| reply to EG
Re: What is DOCTORPING telling me here? (NEW INFO - NEW THEORY)
said by EG :You have yet to post any comparative extended pings to your WAN default gateway and some traces to random sites when things are good, and again when they are bad which may help to support your theory.. Good point...
Monday morning at about 9am (EST):
C:\>ping -n 100 www.google.com
Pinging www.l.google.com [209.85.225.103] with 32 bytes of data:
[snip]
Ping statistics for 209.85.225.103:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 45ms, Average = 39ms
C:\>ping -n 100 www.yahoo.com
Pinging www-real.wa1.b.yahoo.com [209.191.93.52] with 32 bytes of data:
[snip]
Ping statistics for 209.191.93.52:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 55ms, Maximum = 81ms, Average = 58ms
C:\>tracert www.yahoo.com
Tracing route to www-real.wa1.b.yahoo.com [209.191.93.52]
over a maximum of 30 hops:
1 3 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 13 ms ge-1-3-ur01.lafayette.in.indiana.comcast.net [68
.85.178.201]
4 11 ms 12 ms 12 ms 68.85.176.237
5 25 ms 25 ms 25 ms 68.85.177.46
6 26 ms 28 ms 28 ms pos-0-1-0-0-ar01.area4.il.chicago.comcast.net [6
8.87.230.237]
7 26 ms 26 ms 25 ms pos-1-12-0-0-cr01.chicago.il.ibone.comcast.net [
68.86.90.53]
8 29 ms 28 ms 26 ms pos-0-1-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.86.38]
9 36 ms 35 ms 35 ms 75.149.228.250
10 59 ms 58 ms 67 ms Vlan5.icore2.DTX-Dallas.as6453.net [206.82.141.3
0]
11 57 ms 70 ms * Vlan6.icore1.DTX-Dallas.as6453.net [209.58.47.13
]
12 55 ms 57 ms 57 ms if-1-0-0-40.core1.DTX-Dallas.as6453.net [66.198.
1.9]
13 55 ms 56 ms 57 ms ix-5-0.core1.DTX-Dallas.as6453.net [216.6.53.2]
14 57 ms 57 ms 57 ms ae2-p110.msr2.mud.yahoo.com [216.115.104.109]
15 58 ms 57 ms 57 ms te-9-1.bas-c1.mud.yahoo.com [68.142.193.9]
16 58 ms 57 ms 57 ms f1.www.vip.mud.yahoo.com [209.191.93.52]
Trace complete.
C:\>
C:\>tracert www.google.com
Tracing route to www.l.google.com [74.125.95.103]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 12 ms 12 ms ge-1-3-ur01.lafayette.in.indiana.comcast.net [68
.85.178.201]
4 10 ms 9 ms 12 ms 68.85.176.237
5 27 ms 26 ms 31 ms 68.85.177.46
6 28 ms 28 ms 28 ms pos-0-1-0-0-ar01.area4.il.chicago.comcast.net [6
8.87.230.237]
7 29 ms 28 ms 28 ms pos-1-14-0-0-cr01.chicago.il.ibone.comcast.net [
68.86.90.45]
8 25 ms 25 ms 25 ms xe-10-3-0.edge1.Chicago2.Level3.net [4.71.248.9]
9 26 ms 28 ms 25 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
10 25 ms 35 ms 35 ms ae-5.ebr2.Chicago1.Level3.net [4.69.140.193]
11 27 ms 28 ms 60 ms ae-21-54.car1.Chicago1.Level3.net [4.68.101.98]
12 28 ms 25 ms 25 ms GOOGLE-INC.car1.Chicago1.Level3.net [4.79.208.18
]
13 28 ms 25 ms 25 ms 209.85.254.122
14 38 ms 37 ms 39 ms 209.85.241.22
15 37 ms 38 ms 39 ms 209.85.241.37
16 37 ms 38 ms 38 ms 72.14.239.189
17 37 ms 37 ms 38 ms iw-in-f103.google.com [74.125.95.103]
Trace complete.
C:\>
I'll post comparisons tonight. |
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pfsmith
join:2006-11-16
Lafayette, IN
| reply to jamesbo
Re: What is DOCTORPING telling me here?
Here's some more info:
Ping statistics for 68.85.178.201:
Packets: Sent = 10000, Received = 9997, Lost = 3 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 208ms, Average = 12ms
This took a couple of hours this morning. Note that the line was being used throughout the house (3 PCs total), so I don't read too much into the 208ms spike or the 3 (out of 10000) lost packets. Just showing that I'm fairly certain my connection is pretty good. |
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