craig70130
Premium
join:2004-04-27
New Orleans, LA
| reply to Jarpil
Re: Hp Pavilion 9535nr problems
AMD processor? If so, check out this page:
»h10025.www1.hp.com/ewfrf/wc/docu···01087277
While that specific model is not listed, it may be included in this problem. I had a customer a few weeks ago with the same exact symptoms, the specific model # wasn't listed on that page but HP support verified that it qualified for a warranty repair. (motherboard replacement) They sent the shipping box and mailing label to me, about a 7 day turnaround. No cost at all on my part. The deal extends the warranty to 2 years for this specific problem. |
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Jarpil
The Source is dead.
Premium
join:2005-03-20
Lawrenceville, GA | It has Intel Centrino inside. |
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Jarpil
The Source is dead.
Premium
join:2005-03-20
Lawrenceville, GA
1 edit | Hmm this is so weird. I did like 10 restarts today and all I was getting was a black screen. After the last one HP logo appeared and I could reach the HP recovery manager and start formatting ....
After few minutes of running the HP recovery manager the screen is all blurry, getting colour artifacts and pixelization is unacceptable.
Anyone has any ideas?
Thanks.
Could it be the video card? It has Nvidia 8600GS inside.
BTW laptop's video cards are integrated to the mobos or are they dedicated cards as in desktops? |
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Jarpil
The Source is dead.
Premium
join:2005-03-20
Lawrenceville, GA
| When I was logged in Vista after few minutes the display was becoming blurry and when it got back to normal I was getting this message few times: "Display driver crashed and has recovered."
Could the problem be the video card chip?
Now the screen is black again after a bootup.
This confuses me  |
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psafux
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join:2005-11-10 | Good job, you did some good troubleshooting!
it really sounds like the video card at this point. It would explain why the external monitor didn't work.
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Yes. the cat in my avatar is indeed mine. |
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Jarpil
The Source is dead.
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join:2005-03-20
Lawrenceville, GA | Is there a way to disable the video card?
Why I can't reach bios? |
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psafux
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join:2005-11-10
| said by Jarpil  :Is there a way to disable the video card? Why I can't reach bios? The video card is, pretty much, disabled. Thats why you can't see any image. It seems to be failing or dead.
You can probably reach bios, you just cannot see what you are doing, since there is no image.
I would guess that video card is an add-on card and should be replaceable. You would need to start disassembling the system to check it out
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Yes. the cat in my avatar is indeed mine. |
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Jarpil
The Source is dead.
Premium
join:2005-03-20
Lawrenceville, GA
1 edit | I chatted with HP technician and he said it's hardware issue.
The video card is in-built on the motherboard and it's approximately
$400 to replace that.
The nearest HP support center is in Best Buy. The thing is I don't trust those Geek Squads people as they proved to be useless in most cases.
What would you do? |
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psafux
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join:2005-11-10
| i would find the part number of the board (may be under or around the memory bay area) and see if you can find a cheaper board and have a local place or friend/relative do it.
Its just a matter of removing everything and putting everything back in and not shorting the board in the process.
There may be guides on the internet for your specific system. (walk you through how to do it)
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Yes. the cat in my avatar is indeed mine. |
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Jarpil
The Source is dead.
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join:2005-03-20
Lawrenceville, GA
2 edits | Just an idea.
Could this all be caused by faulty memory module?
Just to know if I should try and install a module from my other lappy.
Thanks.
Btw the cheaper board I have found on the internet is $275.
So I think that to ship it to HP and let them to replace it and get extended warranty is smarter then to do it myself.
What do you guys think? |
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psafux
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join:2005-11-10
| said by Jarpil :Just an idea. Could this all be caused by faulty memory module? A faulty memory module can cause windows corruptions, BSOD's, reboots and crashing but no, it will not cause the video card to fail.
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Yes. the cat in my avatar is indeed mine. |
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Jarpil
The Source is dead.
Premium
join:2005-03-20
Lawrenceville, GA | Thanks everyone. I will ship the lappy to HP center asap. |
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