bskuared
It's Hip To Be Square
Premium
join:2001-12-02
San Clemente, CA
 ·Cox HSI
| reply to bskuared
Re: [OS X] iMac hard drive failure :(
Well.... I have it back now!!! I'm currently trying to restore my data using Time Machine. Sure is taking awhile to "check Time Machine backup..."
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2b or not 2b
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gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
clubs:
·Earthlink Cable Mo..
 ·VoicePulse
| reply to bskuared
said by bskuared  :Update: I am less than impressed with the repair process. I took it in on Thursday evening. They said, maybe Saturday afternoon it would be repaired and that I was lucky they had the part so I wouldn't have to wait. So, I have been checking online but it just says "repair in progress". So finally I call them. Once again "you are lucky, we have the part" but it still hasn't been repaired. I ask why the long wait? They say "well, we have been really busy at the Genius bar and they haven't had time to do any repairs." Turns out there are others in front of mine that also haven't been worked on this weekend. Seems like they need more staff. Nope, not impressed. I wouldn't hold it to them. It was a holiday weekend so like mentioned already they were probably short handed. You will have you're computer back by Thursday. They are pretty good/quick with these repairs at most Apple stores. |
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bskuared
It's Hip To Be Square
Premium
join:2001-12-02
San Clemente, CA
·Cox HSI
| reply to bskuared
I guess.
All I wanted was for them to give me a realistic estimate as to when it would be repaired. They don't seem to be able to do that.
So, I wait.
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2b or not 2b
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none of this really matters |
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Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
1 edit | reply to bskuared
It is a holiday weekend. I'm sure the combination of people having off (more time to bring in problem computers) and geniuses getting time off or taking time off ("sick" days) has them a bit backed up.
I'd cut them a little slack. If it's not done by Tuesday morning, then you've got something to be pissed about.
Just my opinion though. Let us know if there are any updates.
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University of Southern California - Class of 2010. Fight On! |
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bskuared
It's Hip To Be Square
Premium
join:2001-12-02
San Clemente, CA
·Cox HSI
| reply to bskuared
Update: I am less than impressed with the repair process. I took it in on Thursday evening. They said, maybe Saturday afternoon it would be repaired and that I was lucky they had the part so I wouldn't have to wait. So, I have been checking online but it just says "repair in progress". So finally I call them. Once again "you are lucky, we have the part" but it still hasn't been repaired. I ask why the long wait? They say "well, we have been really busy at the Genius bar and they haven't had time to do any repairs." Turns out there are others in front of mine that also haven't been worked on this weekend. Seems like they need more staff.
Nope, not impressed.
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2b or not 2b
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none of this really matters |
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bskuared
It's Hip To Be Square
Premium
join:2001-12-02
San Clemente, CA
·Cox HSI
| reply to gigahurtz
said by gigahurtz :said by bskuared :Well, hopefully I will get it back from the genius folks today. Keep your fingers crossed. Typing on this little 13 inch screen is wearing out my old eyes Make sure to check the status online. I saw it was done and they hadn't called and wouldn't have called for another day. Thanks... good to know. I have been checking online.
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2b or not 2b
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none of this really matters |
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gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
clubs:
·Earthlink Cable Mo..
·VoicePulse
| reply to bskuared
said by bskuared :Well, hopefully I will get it back from the genius folks today. Keep your fingers crossed. Typing on this little 13 inch screen is wearing out my old eyes Make sure to check the status online. I saw it was done and they hadn't called and wouldn't have called for another day. |
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bskuared
It's Hip To Be Square
Premium
join:2001-12-02
San Clemente, CA
·Cox HSI
| reply to gigahurtz
Well, hopefully I will get it back from the genius folks today. Keep your fingers crossed. Typing on this little 13 inch screen is wearing out my old eyes
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2b or not 2b
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none of this really matters |
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gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
clubs: | reply to bskuared
I also went through this a few weeks back. My iMac was about a year and a half old and it failed on me. I was able to get it replaced with no problem but was definitely frustrating.
The wonderful world of computers... |
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a101
@cox.net
| reply to hgratt
said by hgratt :said by a101 :said by Otto : Even the really expensive solid state ones can become irreparably damaged, though not as often in a mechanical sense obviously. A common myth believed by those without direct experience with solid-state disk drives. Presently solid-state drives enjoy a 10x higher failure rate than conventional rotating magnetic storage drives. This data is from warranty returns for same model computers shipped with solid-state disks Vs. conventional disk drives. O.O. The reliability issues for SSD's may not be true. See the link below: » www.bit-tech.net/news/2008/03/20···ounded/1 The 1 in 3 failure rate cited in the link, is many orders of magnitude larger than anything conventional rotating magnetic disk drives experience and clearly not the case. I can't see that any mfgr would continue shipping computers with that high of a failure rate. Still, think about this; flash memory wears out despite the best wear leveling algorithms available. As a matter of fact, the better the wear leveling algorithm, the more likely you are to experience massive failure of many different blocks at about the same time, though it should take somewhat longer than a less sophisticated wear leveling algorithm. Magnetic domains on a disk do not wear out. There is no theoretical limit to the number of times you can reverse the magnetic field polarity of a bit on a disk. SSDs wear out in some 100K writes. In high-end server SSD applications, they're considered "consumables" that are discarded as soon as they start showing signs of wear.
O.O. |
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daveinpoway
Premium
join:2006-07-03
Poway, CA | reply to Otto
OK, I stand corrected. |
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jdong
Eat A Beaver, Save A Tree.
Premium
join:2002-07-09
Rochester, MI
clubs:  | reply to bskuared
Apple also used to use more Toshiba notebook drives than any other brand; they've recently taken a liking to Hitachi.
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Ubuntu MOTU Developer and Forums Council |
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EveryName
Wake Up
Premium
join:2001-12-05
Montreal
·Shaw
| reply to thender
said by thender :FWIW, I have not observed it as a common problem, however, 99.99999% of the drives I take out of Macbooks that fail are Toshiba. I will never use a Toshiba drive in a machine. Interesting. As per your statistics, you've replaced 10,000,000 Macbook HDDs and all but one was a Toshiba. That's a lot to keep count of. |
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hgratt
join:2003-12-09
Plano, TX
| reply to a101
said by a101 :said by Otto : Even the really expensive solid state ones can become irreparably damaged, though not as often in a mechanical sense obviously. A common myth believed by those without direct experience with solid-state disk drives. Presently solid-state drives enjoy a 10x higher failure rate than conventional rotating magnetic storage drives. This data is from warranty returns for same model computers shipped with solid-state disks Vs. conventional disk drives. O.O. The reliability issues for SSD's may not be true. See the link below:
»www.bit-tech.net/news/2008/03/20···ounded/1 |
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a101
@cox.net
| reply to Otto
said by Otto : Even the really expensive solid state ones can become irreparably damaged, though not as often in a mechanical sense obviously. A common myth believed by those without direct experience with solid-state disk drives. Presently solid-state drives enjoy a 10x higher failure rate than conventional rotating magnetic storage drives. This data is from warranty returns for same model computers shipped with solid-state disks Vs. conventional disk drives.
O.O. |
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thender
crackberry storms
join:2009-01-01
Brooklyn, NY
clubs:
·Optimum Online
 ·Verizon FIOS
| reply to Otto
said by Otto :said by daveinpoway :Others are welcome to correct me if I am wrong, but I believe that the iMac uses a laptop (2.5") hard drive. Historically, these have not lasted as long as desktop (3.5") drives. iMacs use 3.5" hard drives, the current ones being 7200RPM models from a variety of manufacturers, typically WD, Seagate, Hitachi, Fujitsu, etc. That's weird.
Desktop drives and laptop memory. |
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estover
join:2004-03-16
Valencia, PA
clubs:
| reply to bskuared
I have replaced the drive in my Imac 20" 3 times in the last 1.5 years. I gave up on it. It just takes to much time to replace the drive. It is now doing duty as my sons i-stop motion machine.
When this drive fails I am going to mount the power and SATA port on the back of the drive and use an external drive. Much easier to replace. |
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Otto
Premium
join:2001-03-12
Hollywood, FL
·Comcast
 ·AT&T Southeast
| reply to daveinpoway
said by daveinpoway :Others are welcome to correct me if I am wrong, but I believe that the iMac uses a laptop (2.5") hard drive. Historically, these have not lasted as long as desktop (3.5") drives. iMacs use 3.5" hard drives, the current ones being 7200RPM models from a variety of manufacturers, typically WD, Seagate, Hitachi, Fujitsu, etc. |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
1 edit | reply to HappyBunny
said by HappyBunny :I dont know what it was running at celsius, I dont speak that language  It was so hot you couldnt touch it. I don't either Bun, except for computer temps. When it comes to outside temps, humidity and length/width, etc. I'm a died in the wool Imperial System Guy 
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You've got to stand for something, or you'll fall for anything. |
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daveinpoway
Premium
join:2006-07-03
Poway, CA | reply to bskuared
Others are welcome to correct me if I am wrong, but I believe that the iMac uses a laptop (2.5") hard drive. Historically, these have not lasted as long as desktop (3.5") drives. |
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