Teasip
join:2001-05-14
Plano, TX
| Can't see Double Play options Looking to see what is available for me as an existing FiOS customer with regard to a DP bundle by dropping phone. When I go to the website it won't allow me to "build" a DP with Extreme TV/internet. Anyone else able to pull up this configuration to see speed/pricing options? I've tried it as a blind lookup as well as by logging in. | |
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 JohnA
Premium
join:2003-09-16
Pittsburgh, PA | Re: Can't see Double Play options
The DPs seem to have disappeared online, in most areas, since the speed upgrades on 6/22. You can call and see if they can still build you one over the phone. | |
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI | Only double play visible to me is Phone plus Internet. | |
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Teasip
join:2001-05-14
Plano, TX | Thanks for the confirmations. I knew I had been able to see them previously but I thought it might have been one of those new "senior moments" after hitting the 50 last month. | |
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Scyber
join:2001-12-28
Trenton, NJ | I can't see them if I log in, but if I enter an address down the street I can see the flex play options. | |
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sangreal
join:2007-07-23
Montclair, NJ
| There should be a "See all bundles" button, and from there you should be able to choose Internet/TV. If you are already in a bundle though, I don't think it lets you drop services. I was able to do a flex bundle with Internet/TV last week from my previous unbundled month-to-month.
It didn't show up as a Double Play bundle | |
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 | JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| Re: Can't see Double Play options said by sangreal  :If you are already in a bundle though, I don't think it lets you drop services. Others have been able to switch to an internet/TV flex bundle and skirt the ETF issue. Then when the phone is billed outside of the bundle, cancel it. | |
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Teasip
join:2001-05-14
Plano, TX
| I ended up calling and was told $94.99 for 25/15 and Extreme TV. I'm currently in the $109.99 TP through mid-Oct. so no significant financial advantage to cancel the phone, at least prior to Oct.. Don't upload much so the speed increase wouldn't be terribly significant. I'll try the address down the street for grins and see what I find. | |
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