Teasip
join:2001-05-14
Plano, TX
| reply to jefe
Re: Actiontec wifi loses connectivity....
Regardless of the cause, be aware that this is a VERY common problem which resulted in many of us resorting to a personal router (Airport Extreme in my case) and piggy-backing the AT for TV, or vice versa. If you don't have TV you can still use your own router and be aware that the AT makes a great access site for other rooms which need internet access  . |
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jefe
Premium
join:2001-05-19
Northport, NY
 ·Verizon FIOS
| GeekGirl....I have rebooted my ONT once. Maybe I'll try it again. But since I never have a problem with a wired connection to the router...I don't see how the problem can be at the ONT.
Teasip....I do have TV, and I had a personal router before FiOS. For some time I've been using a a Netgear powerline WAP to bring wifi to the other end of our house. I never had a combo wifi/router in my home office.
When Verizon gave me the Actiontec, I figured I might as well turn it on. I have it running on channel 5, as mentioned before, and my other wifi access point on channel 11. Two different SSIDs, both with WPA enabled.
So if it came down to it, I could just stop using the Actiontec wifi completely and go back to the way I operated pre-FiOS. But if there's another solution, I kind of like having maximum signal available at both ends of the house.
You'd think if this particular problem was common (I haven't read anyone else having the exact symptoms) Verizon would be pushing Actiontec for another hardware/firmware revision. |
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Teasip
join:2001-05-14
Plano, TX
1 edit | You just haven't looked back far enough, believe me. Verizon acts like you're speaking an unknown language when you call to report such an issue but there have been numerous posts of people dropping wireless access (self included) using the AT. There is a specific thread that details the adv./disadvan. of putting one device in front of the other (loss of widgets for example & VOD). At present time I've got my AE as the primary (ethernet connection!) with one AT daisy-chained off of it (LAN to LAN) to allow for TV access. I bought another AT on eBay to put in the family room for my TiVo access (using splitter) and any other device I might care to add in the future that requires internet (WIRED in this case) access such as AppleTV, PS3, etc.. |
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
 ·Bay Area Internet ..
| reply to jefe
If you're losing all wireless connectivity to the Actiontec at the same time, but not losing wired connectivity, then it is clearly either interference, or the Actiontec and not the ONT.
Do you lose connectivity on your other AP at the same time?
The older Actiontecs (Rev. A) are notorious for poor wifi reception. I'm assuming you have a Rev. E. There have been only scattered complaints about wireless with the Rev. E. However, the Rev. E is relatively new.
Has the problem just recently started, or has it been occurring since you got FIOS? If it just started, then it is possible a replacement router might fix the problem. You might also receive a Rev. D Actiontec as a replacement.
My suggestion would be to buy a third-party router and connect it to the Actiontec (turning off the wireless in the Actiontec) as an AP to cover that end of the house. It shouldn't be necessary to do this, but it is unlikely that VZ will acknowledge any problems with wireless are the fault of their router. |
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Teasip
join:2001-05-14
Plano, TX | Good clarification. I was in the scenerio where we would be hollering at one another throughout the house that "I'm not connected" but wired access would always work. Since changing out I've had no further problems. |
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drdumont
join:2007-05-07
Grand Prairie, TX
| Had the same problem. Disabled the Actiontek wireless, put in a Netgear WAP, problem solved. My Actiontek is downstream of my router/VOIP device through a switch. My third Actiontek in two years, I might add. Worthless drek, IMHO. If I didn't need it for the MOCA to the STB's it would be gone. |
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jammmin
join:2000-12-14
Upper Marlboro, MD
| said by drdumont  :Had the same problem. Disabled the Actiontek wireless, put in a Netgear WAP, problem solved. My Actiontek is downstream of my router/VOIP device through a switch. My third Actiontek in two years, I might add. Worthless drek, IMHO. If I didn't need it for the MOCA to the STB's it would be gone. Did a similar thing. I turned off the wireless in the Actiontech and attached the Trendnet WAP device. Problem solved as well as getting much faster Wireless N speeds with the Trendnet versus Wireless G with the Actiontech. |
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