brianmcd
join:2000-09-06
Norristown, PA
clubs: | reply to jefe
Re: Actiontec wifi loses connectivity....
Could be interference from a Cordless Phone in the area.
Try changing the wireless channel that your Verizon Router is using. |
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jefe
Premium
join:2001-05-19
Northport, NY
 ·Verizon FIOS
| I should've mentioned, I guess, that we have 1 acre lots in this neigbhorhood. Our own cordless phones are the new 1.9 GHz DECT 6.0 and don't interfere with anything.
Plus the problem I'm experiencing happens even when the wifi device being used is in the same room with the router, where the router's signal is very strong and nothing else is in the vincinity.
I have tried various channels. I'm currently on channel 5 because it's clear of any neighbor's networks, even though none of those are very strong.
Thanks for the thought, but unfortunately, I don't think it's that simple. |
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spooky2
join:2007-09-20
Kissimmee, FL
| Long shot - do you have any type of wireless home security system?
Would yield the same result as an interfering cordless phone system.
General curiosity - if you have several devices connected at once, do they all lose connectivity at the same time? Do they reconnect on their own without having to reboot or reenter the WEP/WPA encryption?
You've got a fairly comprehensive cross-section of devices that would indicate a common problem (wireless network). Now that I've stated the obvious, I can also state I'm stumped - for now....very curious situation. |
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jefe
Premium
join:2001-05-19
Northport, NY
·Verizon FIOS
| No home security...unless you consider a watch cat and a .357. 
Yes, if several devices are connected at once, they all lose connectivity at the same time.
And yes, they eventually all reconnect on their own. I've never timed exactly how long it takes but I'm guessing something like 5 minutes or so.
I am using WPA, btw, and have WEP disabled in the Actiontec set-up.
I too remain stumped. It occurs to me, of course, that my problem may simply be a faulty router. |
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spooky2
join:2007-09-20
Kissimmee, FL
| I've got 3 watch cats & they are always "on duty" too -- except when they're napping, of course 
VZ MAY drop ship you a router, but will probably troubleshoot with you and ask:
-does the loss of connectivity happen with a wired connection as well?
-what router light indications do you see when the problem manifests itself?
-have you rebooted the router?
-what phase of the moon does this most often occur in?
-ad nauseum
-they may have you do a factory reset of the router (pen/paperclip in button on back of router)
***You probably are way ahead of me on this, but if you do a factory reset, the router will revert back to the default admin/password login, dump any user configured settings (WPA,SSID, etc) & revert back to the default WEP key
Interesting to see what can be discovered with this one.... |
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jefe
Premium
join:2001-05-19
Northport, NY
·Verizon FIOS
| Roger on the napping, which in the case of our watch cat, is most of the day.
Wired connectivity never fails.
Router light indications are normal.
Rebooted several times, the last of which was 2 nights ago when we had a 5 hour power outage (got a new WAN IP of of that).
Haven't correlated to the phase of the moon....yet. I'm looking at that.
I've done a factory reset. It didn't seem to make any difference, except for having to restore all of my settings.
I don't have time right now to go through all this again with tech support on the phone. Maybe in the next week or 3. |
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