dalllen007
join:2009-07-02
| [DVR] need audio help please!
Hello all, I have a Comcast HD DVR Box Motorola DCT3416. I use HDMI To run to my Samsung 56" DLP. I use an Optical to run to my Denon2807. I've never had a problem until VERY recently. On a handful of channels, I will lose Audio (I think I'm only losing Center Channel, as I've heard some SUB and Surround and various times). The other 98% of the channels work Completely fine! Comcast has NO answer for this!! I tried swapping out my other Identical box from upstairs, Same thing. I even tried a Different Optical cable, same thing. The HDMI does give the sound On those random channels through the TV Speakers. The RCA outs that I have running to the DVD Recorder, same thing. I'm SOOOO confused! Please help!!! |
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caddyroger
Buy American
Premium
join:2001-06-11
clubs:  | Are you sure the your amp is working ok?
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Caddy |
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dalllen007
join:2009-07-02
| yes! I get pretty much EVERY channel in normal Dolby Digital. The Receiver itsels is even indicating that it's getting the same Digital singal on those channels, but the Center or dialouge is just NOT there!  |
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beachintech
There's sand in my tool bag
Premium
join:2008-01-06
USA
clubs:
1 edit | reply to dalllen007
Something with your amp is not setup properly to deal with the change in audio feeds between channels. We broadcast what we receive, so if their is a problem, contact the network.
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Tech at the Beach. |
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Quaoar
join:2004-08-11
Fort Collins, CO
| reply to dalllen007
I randomly have the same problem with audio dropping out on channel changes, using the same type of audio setup that you use and the same cable box.
The problem is sporadic, random, when changing from a high-numbered digital channel (200-500) to a low-numbered (about 50 or lower) channel. I just switch one channel up or down and back to the selected channel and the sound is restored.
It happens so infrequently I just live with it. |
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wanger
join:2008-04-20
Reading, PA
 ·Comcast
| reply to dalllen007
Gotta agree with the others on it being your amp. Many people get these nice new amps and have no idea how to use, set-up or troubleshoot them. Many times it's as simple as opening up the owners manual and looking in the back for troubleshooting tips. Another option would be to go to the support page of your amp's manufactor's webpage. There are many ways you can troubleshoot your amp... I would suggest reading the owners manual. As for Comcast not having any idea what's going on with your equipment, it's not Comcast's responsiblity to troubleshoot your audio equipment or your TV. Start out by swapping out your DVR to make sure it's not your DVR box. Have fun.... |
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dalllen007
join:2009-07-02
| reply to dalllen007
Thanks to EVERYONE for the help! I discovered that my DARLING children had changed something on there and I got it restored!  LOL!!! God Love kids! Happy 4th of July to all, and again MUCH Thanks! |
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