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swintec
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Those Who Rented A Car From Enterprise

I will be renting a car soon from Enterprise Rent A Car. I will be driving from Maine to Florida and then back during the rental period. On Enterprises reservation pages, it seems all of the various rental centers have restrictions on WHERE I can drive. Such as:

"UNLIMITED MILEAGE EAST OF THE MISSISSIPPI RIVER AND AS FAR SOUTH AS THE SOUTHERN BORDER OF VIRGINIA AND KENTUCKY. **NO TRAVEL INTO CANADA WITH PCAR OR ABOVE** IF TRAVELING OUTSIDE OF THIS AREA, MILEAGE IS LIMITED TO 150 MILES FREE PER DAY AND .25 PER ADDITIONAL MILE."

If I rent from the airport, the restriction is I can not even leave New England or mileage charges begin.

My question is, do they require you to check in? Do the cars now have GPS that track this information? The last time I rented a car, many years ago, this was never an issue....Are they now able to tell?
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Kilroy
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Re: Those Who Rented A Car From Enterprise

GPS/Blackboxes, whatever you want to call them. Some companies charge you more if you were speeding.
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81399672
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1 edit

Re: Those Who Rented A Car From Enterprise

said by Kilroy See Profile :

GPS/Blackboxes, whatever you want to call them. Some companies charge you more if you were speeding.
Speeding tracking been ruled illegal. I know there been also ruling on tracking if you leave the state but i don't' remember what court made the ruling.
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Re: Those Who Rented A Car From Enterprise

said by 81399672 See Profile :

said by Kilroy See Profile :

GPS/Blackboxes, whatever you want to call them. Some companies charge you more if you were speeding.
Speeding tracking been ruled illegal. I know there been also ruling on tracking if you leave the state but i don't' remember what court made the ruling.
Not really. A Connecticut case said the fees associated with the GPS tracking were excessive AND it was not properly disclosed on the contract. A similar California case stated the same thing about proper disclosure.

»writ.news.findlaw.com/ramasastry···823.html

runnoft
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4 edits
They do not require you to check in until the date you told them you would return the car. I don't think Enterprise has GPS inside the works of the cars where you can't detect them, but they might. Anyway, what you're contemplating is a bad idea even in the likely case that they don't. Here's why.

When you rent the car, Enterprise almost always asks where you're going, and they enter that information on your rental form. If you are pulled over by the police and for some traffic infraction, and are outside the area you told Enterprise you were going, the police will see it on your contract (because your copy of the contract is, in effect, your registration). The police may treat you briefly, at least, as if the car was stolen, and Enterprise is likely to find out about it. You will then be in breach of your agreement with Enterprise. Your rental car contract will specify serious financial penalties for this, well in excess of 25 cents per mile. And if you've had an accident in Florida when you told them you were staying in New England, even if the accident wasn't your fault, they will eat you alive financially.

You want to find an unlimited mileage deal. Keep looking.

If you can't find one, New England rental car companies at airports often restrict driving to New England and New York state. If you can get to the mid-Atlantic states, you may be able to rent an unlimited mileage car to Florida and back.

mech1164
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Well had to rent a car this week with them. Not sure about other but the people they have near me are great. I to was restricted to NJ NY CT region. I asked if i could go into PA they asked me where in PA. Was going to the Sands in Bethlehem PA. They said that would be ok. Not that far in PA as it was. If this is a long distance drive then you need to make arrangements ahead of time.
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Enterprise sucks. On the rare occasions I rent from them, they still give me the bullshit lines about really needing their supplemental insurance (I don't), and that my Amex doesn't provide rental car coverage (it does). I don't expect much from a rental car, but is it too much to have a full god damned gas tank when I start out?
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Re: Those Who Rented A Car From Enterprise

said by jester121 See Profile :

Enterprise sucks. On the rare occasions I rent from them, they still give me the bullshit lines about really needing their supplemental insurance (I don't), and that my Amex doesn't provide rental car coverage (it does). I don't expect much from a rental car, but is it too much to have a full god damned gas tank when I start out?
AMEX may pay for the damage but may not pay for the "loss of use" charges.

»www.denverpost.com/travel/ci_8625501
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Re: Those Who Rented A Car From Enterprise

said by moonpuppy See Profile :

AMEX may pay for the damage but may not pay for the "loss of use" charges.

»www.denverpost.com/travel/ci_8625501
I've submitted Amex damage claims twice in the past ten years for rental cars (both parking lot scrape types) and my involvement consisted of (a) a phone call, (b) mailing in the paperwork to Amex, and (c) getting a letter 2 months later saying it was all taken care of.

Then again, I don't rent cards from Billy Bob's Shitbox Rental like the guy in your quoted article.
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Re: Those Who Rented A Car From Enterprise

said by jester121 See Profile :

said by moonpuppy See Profile :

AMEX may pay for the damage but may not pay for the "loss of use" charges.

»www.denverpost.com/travel/ci_8625501
I've submitted Amex damage claims twice in the past ten years for rental cars (both parking lot scrape types) and my involvement consisted of (a) a phone call, (b) mailing in the paperwork to Amex, and (c) getting a letter 2 months later saying it was all taken care of.

Then again, I don't rent cards from Billy Bob's Shitbox Rental like the guy in your quoted article.
You are assuming that they tried to charge AMEX for loss of use. They might not have since AMEX is a pretty big account to lose.

And if you read what I wrote, I said they "may not" not that they wouldn't.

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said by jester121 See Profile :

Enterprise sucks. On the rare occasions I rent from them, they still give me the bullshit lines about really needing their supplemental insurance (I don't), and that my Amex doesn't provide rental car coverage (it does). I don't expect much from a rental car, but is it too much to have a full god damned gas tank when I start out?
Once they tried to sneak in the insurance charge and hope I wouldn't notice.

I found out, to the tune of $900+. Good thing I kept a copy of the contract I signed... Never enterprise ever again.

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1 edit
The car is being paid for (with gift certificates and such)...so I must use Enterprise.

Enterprise must handle the registration thing differently than say, Penske truck rental. When I rented a Penske truck, an actual State Of Maine Vehicle registration and insurance card were in the vehicle.

Bobcat
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1 edit
If you drive out of the area and get in an accident, you will be royally screwed.

I've found that Avis is cheaper than Enterprise. Enterprise's scam is they rate the cars differently. What they call a mid-size, other companies call a compact. So when you compare rates, you're getting a smaller car than you think.
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Re: Those Who Rented A Car From Enterprise

said by Bobcat See Profile :

If you drive out of the area and get in an accident, you will be royally screwed.

I've found that Avis is cheaper than Enterprise. Enterprise's scam is they rate the cars differently. What they call a mid-size, other companies call a compact. So when you compare rates, you're getting a smaller car than you think.
I agree, I've always felt enterprise was a bit of a scam. We used them at work for a long time and every time I'd get a car to go to DC it would have the states listed (or not listed) that would not allow me to go to DC. We always wound up writing it in the agreement.
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said by Bobcat See Profile :

If you drive out of the area and get in an accident, you will be royally screwed.

I've found that Avis is cheaper than Enterprise. Enterprise's scam is they rate the cars differently. What they call a mid-size, other companies call a compact. So when you compare rates, you're getting a smaller car than you think.
Funny... I was renting an intermediate, which should have been something like a G5, Corolla, or Cobalt. Instead, they gave me a Dodge Caliber, which was much bigger (and a much bigger gas-sucker) than I was expecting.

Though, considering that the Enterprise I did rent from rents an office inside a Ford dealership, I was surprised that there weren't more Fords on the lot for them.
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swintec
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Here is where it is interesting. If I rent from the airport location and not the stand alone stores, the wording changes to below:

MILEAGE IS UNLIMITED WHEN THE VEHICLE REMAINS IN MA, RI CT, NH, VT AND ME. IF TRAVELLING OUTSIDE OF THESE STATES, MILEAGE IS CHARGED AT 200 MILES FREE PER DAY AND 1000 FREE PER WEEK, $0.25 PER MILE OVERMILEAGE, FOR THE ENTIRE RENTAL.

So I have to believe there is some sort of GPS or "black box" type thing as that would be the only real way to enforce such a rule as above, right? If I dipped into NJ for an hour or two...this would be the only way they would know it. Not to mention, being in Maine...I could drive into canada and back very easily, which they do not allow, the only way they would know is by GPS correct?
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Kilroy
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Re: Those Who Rented A Car From Enterprise

You might have issues crossing the border. Customs might ask who owns the car and that little sticker on it would be hard to lie about.
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Re: Those Who Rented A Car From Enterprise

said by Kilroy See Profile :

You might have issues crossing the border. Customs might ask who owns the car and that little sticker on it would be hard to lie about.
Thats true. I wouldnt go anyways, I was just wondering how Enterprise enforces these ridiculous rules.
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Kilroy
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Re: Those Who Rented A Car From Enterprise

Something like this.
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Fubar

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I used to manage a Car Rental office....

Unless they have Gps (Highly Unlikely) they won't know where you go (Or really care) unless your car breaks down, you get a flat tire, a ticket, or in an accident.

If any of those things happen you will be screwed! If you go out of the are and the car breaks down be expected to be abandoned by the company. Plus they will charge you with all kinds of fee's. They will need to bring the car back to them. Will they cover that? No. You will....

These offices are likely franchises and not corporate stores so they are responsible for their own cars so they don't want them all over the country in case something like this does happen!

If you want to risk it go ahead.... I know a guy that was paying $300 month for 10 years to pay for an accident he got into out of out authorized area....

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Re: Those Who Rented A Car From Enterprise

I guess I should ask this way then...Is it likely I will be able to negotiate down to Florida? Has anyone done THAT with Enterprise, or are they really as bad as they seem in my first few impressions of them?

This whole policy seems very antiquated to me.
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Fubar

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Re: Those Who Rented A Car From Enterprise

If they are a Franchisee, I highly doubt they will allow you to go to Florida with their car with unlimited mileages...

Too much of a risk to them.

How long are you tenting the car for?

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Re: Those Who Rented A Car From Enterprise

said by Fubar See Profile :

How long are you tenting the car for?
I have $400 in gift certificates for Enterprise...It will be for at least a week....For the prices stated on the website, with $400, I can get roughly 9 days for $400. I guess if it comes down to it, I could try and sell them and then use the cash towards Hertz. I may stop by there shop soon and see what they can do.
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81399672
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said by Fubar See Profile :

If you want to risk it go ahead.... I know a guy that was paying $300 month for 10 years to pay for an accident he got into out of out authorized area....
I am going to call bs on that.
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Re: Those Who Rented A Car From Enterprise

said by 81399672 See Profile :

said by Fubar See Profile :

If you want to risk it go ahead.... I know a guy that was paying $300 month for 10 years to pay for an accident he got into out of out authorized area....
I am going to call bs on that.
Why? He wrecked a brand new minivan... 30000 for the van, plus interest and the cost to get the van back and admin costs etc.....

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Re: Those Who Rented A Car From Enterprise

said by Fubar See Profile :

said by 81399672 See Profile :

said by Fubar See Profile :

If you want to risk it go ahead.... I know a guy that was paying $300 month for 10 years to pay for an accident he got into out of out authorized area....
I am going to call bs on that.
Why? He wrecked a brand new minivan... 30000 for the van, plus interest and the cost to get the van back and admin costs etc.....
Because cc have insurances which cover such stuff. To rent a car, cc is required.
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Re: Those Who Rented A Car From Enterprise

I doubt that any CC coverage will cover an accident outside the terms of the lending contract.
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said by 81399672 See Profile :

Because cc have insurances which cover such stuff. To rent a car, cc is required.
Again, violate contract terms, void all coverage...

81399672
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Re: Those Who Rented A Car From Enterprise

said by Fubar See Profile :

said by 81399672 See Profile :

Because cc have insurances which cover such stuff. To rent a car, cc is required.
Again, violate contract terms, void all coverage...
I would not be so sure, the insurance on cc is not based on car rental agreement.
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Fubar

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Re: Those Who Rented A Car From Enterprise

said by 81399672 See Profile :

said by Fubar See Profile :

said by 81399672 See Profile :

Because cc have insurances which cover such stuff. To rent a car, cc is required.
Again, violate contract terms, void all coverage...
I would not be so sure, the insurance on cc is not based on car rental agreement.
Wanna bet? Read a CC Car rental collision coverage addendum... There are sever terms and conditions that must be met...

Also note some of the terms:

What is not covered?

* Any obligation you assume under any agreement (other than the deductible under your personal auto policy).
* Any violation of the auto rental agreement or this benefit.
* Injury of anyone or damage to anything inside or outside the rental vehicle.
* Loss or theft of personal belongings.
* Personal liability.
* Expenses assumed, waived, or paid by the rental agency or its insurer.
* Cost of any insurance or collision damage waiver offered by or purchased through the auto rental company.
* Depreciation of the rental vehicle caused by loss or damage including, but not limited to "diminished value."
* Expenses reimbursable by your insurer, employer, or employer’s insurance.
It does say any violation of the rental agreement.

Also, He would be paying with Gift Certificates/Gift Cards. For coverage you have to pay with your CC...

Source: »usa.visa.com/personal/cards/bene···nal.html

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2 edits

Re: Those Who Rented A Car From Enterprise

said by Fubar See Profile :

Wanna bet? Read a CC Car rental collision coverage addendum... There are sever terms and conditions that must be met...

Also note some of the terms:

It does say any violation of the rental agreement.

Also, He would be paying with Gift Certificates/Gift Cards. For coverage you have to pay with your CC...

Source: »usa.visa.com/personal/cards/bene···nal.html
Say for example you choose to take your rented Ford Focus off-road, and you bust an axle on a rut the size of a Utah canyon. Or you're driving drunk and crack up the rental car in an accident that was otherwise not your fault, but the cops Breathalyze you, and you fail. You paid the $13 a day or whatever to take out the extra insurance from the car rental company. And you used a credit card, not gift certificates. You still pay for the damage. Both policies are void because breached your contract with the car rental company.

Similarly, you go beyond the area you are authorized to go, the risk is greater, and you broke your contract. You have an accident, you pay. (You can try filing a claim with your own auto insurance company, but just like the other two, they will do anything they can to get out of paying the claim. And you gave them an opening by breaching your contract. They are certainly not going to pay all the charges that the rental company will level at you for going out of the authorized area.)

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said by Fubar See Profile :

you get a flat tire
Rental cars don't have spare tires and jacks in the trunk?

a ticket
Those are issued to the driver, not the car. Parking ticket? Don't get one in a rental they will rape you with fees.

If you want to risk it go ahead.... I know a guy that was paying $300 month for 10 years to pay for an accident he got into out of out authorized area....
I don't know what else to expect if you total a $30,000 car and don't have valid insurance to cover it.

said by Bobcat See Profile :

If you drive out of the area and get in an accident, you will be royally screwed.

I've found that Avis is cheaper than Enterprise. Enterprise's scam is they rate the cars differently. What they call a mid-size, other companies call a compact. So when you compare rates, you're getting a smaller car than you think.
If you are using your own insurance, how would that be? I could understand if you use their insurance and it is not covered.
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Fubar

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Re: Those Who Rented A Car From Enterprise

said by joako See Profile :

said by Fubar See Profile :

you get a flat tire
Rental cars don't have spare tires and jacks in the trunk?

Ya they do, Do you want to travel back from Florida on a spare? Are you going to pay to repair it?

What if the tire is ruined? Are you going to but a replacement for the car?
itguy05

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Re: Those Who Rented A Car From Enterprise

quote:
Ya they do, Do you want to travel back from Florida on a spare? Are you going to pay to repair it?

What if the tire is ruined? Are you going to but a replacement for the car?
Your best bet is to pay to repair it. I had a flat in a rental once. When I took the car back they told me if they could patch it, it was OK. If not, I was on the hook for the cost of the tire.

Luckilly I was on company business so they would have paid, but I could almost bet they would charge an arm & leg for a truly busted tire.

Fubar

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said by joako See Profile :

If you are using your own insurance, how would that be? I could understand if you use their insurance and it is not covered.
Most Insurance co's won;t cover if you void a contract on a rental car....

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said by swintec See Profile :

I was just wondering how Enterprise enforces these ridiculous rules.
By using a trunk monkey when you leave the areas allowed.

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You could always call Enterprise and ask them, it's not like you have to give them full information about you to ask them anything. Who knows, they might be able to work something out to fit your needs.

I can understand wanting to take the risk but why are so many people willing to take the risk option first before even exercising the first logical option?
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You do know that while you may be able to use the gift certificates to pay for the vehicle when you return it, they'll still require a credit card and they will do a pre-approval for the entire expected amount on the card.

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Re: Those Who Rented A Car From Enterprise

said by craig70130 See Profile :

You do know that while you may be able to use the gift certificates to pay for the vehicle when you return it, they'll still require a credit card and they will do a pre-approval for the entire expected amount on the card.
Oh that is no problem. I am not worried about that.
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Anonuser

join:2003-01-03
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I use Enterprise quite regulary. I've driven from Milwaukee, Wi to Gearing, Nebraska a few times, thats 1,000 miles each way. And i've done that drive 5 times, each time, round trip was 2 days. So 2,000 miles in 2 days on their cars, they did not care one bit that I put that much mileage on it. So 2,000 miles in 2 days cost me $40 in rental.
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The last time I rented from Enterprise I mentioned that I might take a day trip a little further south than my destination. The rental person entered that info and told me that the car had a GPS and that I would have been charged a higher rate if I went out of the area that I had originally specified. I would ask Enterprise to clarify restrictions.

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I would not be surprised at all if there were a GPS in the car these days, especially if it meant the company could track the car and possibly tack on more 'out of range' fees.

A quick map check shows about 1500 miles from Maine to Florida. That's 500 over your 1000 free weekly allotment (per the second quote). From that wording, it would seem it's OK to go outside the listed states, you're just limited to 1000 miles a week.

How long you gonna be in Florida?

Two weeks gives you 2000 miles. Three week gives you 3000. Stay a month and you're well under the limit

I would call and ask (and of course get it in writing during the rental) if you can do 3000 miles in whatever time period. If they're not willing, ask how much extra they'll charge for that to be allowed. Offer maybe an extra $100?

Finally...that's a longass drive. Careful, take your time, and good luck!
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Re: Those Who Rented A Car From Enterprise

said by KoolMoe See Profile :

Finally...that's a longass drive. Careful, take your time, and good luck!
KM
I did it as a kid..not fun in a cramped car....but my GF wants to go on a road trip....should be interesting.
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Re: Those Who Rented A Car From Enterprise

said by swintec See Profile :

I did it as a kid..not fun in a cramped car....but my GF wants to go on a road trip....should be interesting.
There ya go! That is the ENTIRE reason you want to invalidate the Enterprise contract...for your girlfriend.

Stop right there. Put the little brain back in the pants and think: is it worth it?



(PS, I use Enterprise 2x a year. I am allowed to take it from PA to NY State (near Canada), All of NE. But yes, not west of Mississipi. I did ask if I had could go to Canada for a day and it was provisioned)

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Also try to ask the franchise itself not the 800 #.

When I had an Enterprise rental I wanted to return it somewhere else. On the 800# they told me something like $400 extra. At the franchise I called and it was $80 extra.
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rent from them every time i need a car here in florida. if they had gps on them WOW would i be in trouble. just rent the car drive like you have sense and have a good time
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I've only rented sparingly from Enterprise, but I have never had restrictions like that, except for local rentals with a lower rate which was in-state only. With those rules, it would be prohibativly expensive.
I would look for a one way special to say Miami, and then rent another one way special back home.
Usually one ways are only available at airports. You may be in luck and they may be available, or not. It can be hit or miss.
Its not as easy to find a one way car as it is renting a penske.
I just came back from moving a friend down to Miami and I love driving so, so even doing the trip in a Penske truck was fine. Take your time if you have it though and enjoy the trip more. I was able to do it in 2 days with about 12 hours per day driving, but that was out of necesscity and not enjoyment.

southla

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I have used Enterprise many times. The restrictions vary with the location. Often different terms at different locations in the same general area. What you have to ask your self is whether is is worth it to risk possibly thousands of dollars in over mileage fees, or the value of the car if their insurance is not valid outside the agreed area and you wreck it, to save $400 on the front end (value of your gift certificates). I would attempt to negotiate the trip with Enterprise and get it in writing. If the first branch said no, I would check one or two more. Without getting approval, I would not risk it, but that is me.

swintec
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Re: Those Who Rented A Car From Enterprise

Yea, i would probably not risk it. The local Enterprise franchise is fairly local to me, so I may stop in to see what they have to say.
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alanhdsl
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In particular, in case of an accident you will have no insurance. Every insurance policy (including coverage provided by your own car insurance) says that there's no coverage if you're in violation of your rental contract. As mentioned above, you will be screwed.

cameronsfx

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Enterprise is mostly a local rental car company. A lot are franchises.

I use them locally but never long distance. They are cheap since local.

In Florida, all you can do is stay in Florida.

Out Of Area Rules
The other poster was right if you violate the contract, you are responsible for getting the car back to them in the condition you got it. Daily rental charges apply even while being repaired. If you total it, you just bought it. And, no, your insurance won't cover it since you broke a contract.

If you're smart, just ask the local office. Tell them what you need. They'll tell you yes or no. Budget, more expensive, might be better. I could drive them anywhere because I got unlimited miles. My AMEX covered the insurance.

GPS? I wouldn't doubt it.

Why not just fly? Cheaper in the long run. Use Priceline. I got a $350 a night room in Orlando for $99 with them.

stev32k
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Car rental is a very competitive business and if you look around you can nearly always find a better deal. Check out the coupons and specials at all the car rental places here: »www.rentalcodes.com/

swintec
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Re: Those Who Rented A Car From Enterprise

said by stev32k See Profile :

Car rental is a very competitive business and if you look around you can nearly always find a better deal. Check out the coupons and specials at all the car rental places here: »www.rentalcodes.com/
I wouldnt have a problem renting from someone else...but I have $400 in gift certificates I need to use. The thing I need to do is go by the local franchise next week and talk to them. See what they have for options.
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runnoft
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Re: Those Who Rented A Car From Enterprise

said by swintec See Profile :

said by stev32k See Profile :

Car rental is a very competitive business and if you look around you can nearly always find a better deal. Check out the coupons and specials at all the car rental places here: »www.rentalcodes.com/
I wouldnt have a problem renting from someone else...but I have $400 in gift certificates I need to use. The thing I need to do is go by the local franchise next week and talk to them. See what they have for options.
I think that is your best option, and it may work out fine for you if you do just that. I just don't recommend renting it "for New England only" and then drive it to Florida and back. The downside is too nasty if you get caught.

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Re: Those Who Rented A Car From Enterprise

said by runnoft See Profile :

I just don't recommend renting it "for New England only" and then drive it to Florida and back. The downside is too nasty if you get caught.
Oh i wouldnt do that. Worse came to worse, I would sell the $400 in certificates for like $350 and use the cash towards a different company.
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runnoft
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Re: Those Who Rented A Car From Enterprise

said by swintec See Profile :

said by runnoft See Profile :

I just don't recommend renting it "for New England only" and then drive it to Florida and back. The downside is too nasty if you get caught.
Oh i wouldnt do that. Worse came to worse, I would sell the $400 in certificates for like $350 and use the cash towards a different company.
Yup. That works.

And thumbs up to Trunk Monkey. That's how I would do it if I were a car rental company. Who needs hidden GPS trackers? People need immediate feedback to correct their behavior.
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