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Forums » US Telco Support » Verizon » Verizon Fiber Optics » 25/15 is 25/25?...
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[northwest] Trying to figure out if something is wrong with my F »
« [northeast] Moving FIOS to a different room  
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jimboe

join:2000-08-14
New York
·Optimum Online

reply to Theman2006
Re: 25/15 is 25/25?...

..this is what I was talking about in the other thread..

While I'm happy for you (and others getting this "bonus"), I'm pissed that those of us on 50/20 are currently being "forgotten"/treated basically like shit.

We pay more than double you guys, get less on the downstream, and get far less on the upload.. typically 49-50/20-21.

It's bs.


deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE

It's the same for 20/20 people. They are (most likely) paying more than the 25/15 plan, yet are getting 20/20 versus 25/25. Granted, it's a smaller difference in throughput, but it's the same situation.

It's a calculated risk to jump ship from the 50/20 to 35/20 plan, if upstream is your goal. Personally, given the large difference in speeds and the unknown for how long this "fluff" is going to last, I'd stay put with 50/20 and see what happens in August. 20/20 to 25/15 isn't a big difference (although I would definitely prefer 20/20), so I took the risk - and the fact that it was cheaper helped.
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates

tolive

join:2006-10-17
Silver Spring, MD

reply to dumbfound
I believe that Verizon is phasing out the 25/15. I ordered the FiOS triple play package /w 25/15 Internet last week, installation is scheduled on tomorrow, just got a call from Verizon confirming what I ordered, I was told that my Internet would be 25/25, not the 25/15 I ordered.


nycdave
Premium,MVM
join:1999-11-16
Melville, NY
No, you heard wrong. There is no 25/25 tier - you are being sold the 25/15 tier.


anonononon

@verizon.net
reply to dumbfound
I just found out about the increase from 20/5 to 25/15, is this upgrade free if I call? I have triple play but they are closed at them moment.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

No, it's not "free"; you have to renew with a bundle, and most of the time the new bundle cost is more than what most people are currently paying; however, those that have upgraded felt it was worth it for the higher speeds (most folks are reporting 25/25 from their 25/15 tier).

Natoma

join:1999-08-30
Brooklyn, NY
·Verizon FIOS

reply to deblin
said by deblin See Profile :

It's the same for 20/20 people. They are (most likely) paying more than the 25/15 plan, yet are getting 20/20 versus 25/25. Granted, it's a smaller difference in throughput, but it's the same situation.

It's a calculated risk to jump ship from the 50/20 to 35/20 plan, if upstream is your goal. Personally, given the large difference in speeds and the unknown for how long this "fluff" is going to last, I'd stay put with 50/20 and see what happens in August. 20/20 to 25/15 isn't a big difference (although I would definitely prefer 20/20), so I took the risk - and the fact that it was cheaper helped.
The only reason I downgraded from 50/20 to 35/20 is because Verizon offered a double play package with Unlimited Local and Long Distance calling + Caller ID and Voicemail for $30 cheaper than what I was paying for 50/20 + Basic local service.

Considering I can barely saturate my 50mb download, it makes financial sense.

That said, I'd love them to upgrade the 35/20 tier officially to 50/35 or maybe even 50/50 with the new highest tier being something like 75/35.

That'd be nice.
--
--Natoma


anonononon

@verizon.net
reply to darcilicious
Oh, well I guess I won't get it then, honestly I don't use the upload with all the BS going down with torrents these days I just go on my marry way with usenet.


anonononon

@verizon.net
reply to dumbfound
If I upgrade the bundle will verizon give me the netbook?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
New customers only.


anonononon

@verizon.net

That's ridiculous, so unlike comcast who just automatically upgrades their customers for free every time they increase speeds verizon gives a new speed tier and gets rid of yours so you stay locked at the speed for all eternity unless you agree to pay more money a month.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by anonononon :

That's ridiculous, so unlike comcast who just automatically upgrades their customers for free every time they increase speeds verizon gives a new speed tier and gets rid of yours so you stay locked at the speed for all eternity unless you agree to pay more money a month.
Last year at this time, speed upgrades from Verizon were free.

Last fall, most customers who re-bundled to include the new HD channels (Extreme Package) actually SAVED money.

Perhaps you need to get your facts straight next time. And of course, no one is stopping you from switching to Comcast where you might be able to pay less for what can be an inferior product/service.

JohnA
Premium
join:2003-09-16
Pittsburgh, PA
reply to anonononon

Verizon never does automatic updates to new speeds. You just stay where you're at till they find something to entice you with, so you'll call them and upgrade.

tolive

join:2006-10-17
Silver Spring, MD

2 edits
reply to darcilicious
Well, looks like I do get 25/25. Got FiOS installed yesterday, here is a test:



CPLegal

@rr.com
reply to dumbfound
I noticed that Nesis is in Astoria. Where in Astoria has FiOS already? Also, I was told the NYC symetrical service was only 20/20. I'm 0n 33 street at 21 ave. We have Time Warner. I can't wait for FiOS. Fater is better obviously...


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by CPLegal :

Also, I was told the NYC symetrical service was only 20/20.
That is correct. The only advertised symmetrical tier is 20/20.

If you sign up for the 25/15 tier you most likely will see 25/25 on the speedtests. In NY, the 35/20 tier is also available (and some folks with that tier are reporting closer to 35/35 speeds IIRC).

Nesis

join:2009-06-12
Apollo Beach, FL
reply to CPLegal
Astoria? I live in Apollo Beach FL.......

ccoelnslash

join:2009-07-07
Beaverton, OR

reply to dumbfound
I got fios installed in Beaverton, OR.. The tech was like ok, SD box, HD multi room DVR. and 25/25.. confirming we had everything on the WO installed

I asked him didnt i order 25/15 he is like its 25/25 on WO.. and showed me.. so 25/15 are getting 25/25 here in Oregon..

loving the speed.

TJ_665

join:2001-07-04
Fairview, OR
·Verizon FIOS

said by ccoelnslash See Profile :

I got fios installed in Beaverton, OR.. The tech was like ok, SD box, HD multi room DVR. and 25/25.. confirming we had everything on the WO installed

I asked him didnt i order 25/15 he is like its 25/25 on WO.. and showed me.. so 25/15 are getting 25/25 here in Oregon..

loving the speed.
Guess I'll be making a call on Monday to switch from 20/20 to 25/15.


scoopy03

join:2003-05-06
00000
·Verizon FIOS

reply to dumbfound
Speed test statistics
---------------------
Download speed: 24754944 bps
Upload speed: 24112864 bps
Quality of service: 91 %
Download test type: socket
Upload test type: socket
Maximum download pause: 64 ms
Average download pause: 1 ms
Minimum round trip time to server: 19 ms
Average round trip time to server: 20 ms
-
Forums » US Telco Support » Verizon » Verizon Fiber Optics[northwest] Trying to figure out if something is wrong with my F »
« [northeast] Moving FIOS to a different room  
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