dallastxhd
join:2007-05-08
Carrollton, TX
| reply to VZ Mark
Re: FiOS in Castle Hills - Lewisville, TX
In response to wesm -
It was not Verizon putting the fiber in the ground and I do not think it was Housley (I remember they were the ones that did it in my old neighborhood). For several weeks there were several convoys of trucks throughout the neighborhood putting the boxes in the ground and doing all kinds of digging everywhere. It was some company like Cable Contractors or something like that.
In response to VZ Mark -
We signed up for FiOS when it became available in our old neighborhood and since day 1 with phone, internet, and TV, we have never had an outage, no issues the STBs/HD DVRs, or channels not being available. Here are my complaints...Grande only has about 25% of the HD channels that FiOS has, the internet being 1/2 the speed, and only getting basic telephone service (no unlimited LD, no caller ID, etc...) and I am paying just a few $ less than what I was paying with FiOS. I have been with Grande for less than a month and have already experienced these issues:
1. About 2 weeks ago, the HD DVR just started rebooting itself every few minutes. This lasted for several hours. I called Grande and they said it was a known issue and they were working to resolve it. It was finally resolved after several hours.
2. Last Sunday I am trying to watch the Confederations Cup Final (US vs Brazil) on ESPNHD and all I get on that channel is a message saying 'This channel will be available shortly'. This message was there all afternoon. I called some friends, one with U-Verse and one with DirecTV and they both said they had no issues with ESPNHD.
3. Two times since we started with them, our internet service has been unavailable. This on top of them making me pay $36 for a cable modem and they do not offer any type of wireless device, that is up to you to go buy. I have never had to pay a dime for the Verizon routers we used with them.
In the years I had FiOS at the old house, we never had any issues with the service and now less than a month after getting Grande we have gone through all this.
I am hoping FiOS is available sooner than later in CH!!! |
