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Let's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL


1 edit

The Elusive Meter

said by laserray See Profile :

I just want to monitor my usage, and thought it only natural to ask this of Comcast and find their reply very courious.
Running a program meter on your computer doesn't work very well.
I have since gotten my router to track usage.
This isn't the final best solution.
I agree completely, if they are going to continue to make the calls then they need to provide a customer accessible method to access the same usage data that they are looking at.

Sofa King
Premium
join:2009-03-01
Littleton, MA


1 edit

Re: The Elusive Meter

I think Comcast has said that they are planning to provide a meter. Now why isn't it out yet? My guess is they want to make sure the UI and data is as flawless as possible for the millions of subs they have. Any corner case flaw in the user reporting system would probably not be given a "mulligan" based on the emotion around this topic.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


3 edits

Comcast Should Invest In Their Network instead of the Meter

If they actually made investments in their network equal to whatever this "meter development" is costing them... maybe they wouldn't need a meter or a cap...

They already have a "traffic management" system... which seems totally worthless now.

What a waste of money that was... and what was the point if they have to have a cap?

Don't worry... we're paying for it.

--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
Littleton, MA


1 edit

Re: Comcast Should Invest In Their Network instead of the Meter

said by IPPlanMan See Profile :

If they actually made investments in their network equal to whatever this "meter development" is costing them... maybe they wouldn't need a meter or a cap...
Investments like DOCSIS3 upgrades or the billion they are putting into going all digital for more capacity?

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


1 edit

Re: Comcast Should Invest In Their Network instead of the Meter

said by Sofa King See Profile :

said by IPPlanMan See Profile :

If they actually made investments in their network equal to whatever this "meter development" is costing them... maybe they wouldn't need a meter or a cap...
Investments like DOCSIS3 upgrades or the billion they are putting into going all digital for more capacity?
You mean the Docsis 3.0 that's still capped at 250GB? That upgrade?

I'll take new channels from them whenever I can get them, but we're not talking about TV. Don't confuse what we're talking about.

We're talking about Comcast Internet.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
Littleton, MA

Re: How can someone use 250G in a month?

The digital upgrade doubles the capacity of the existing HFC which allows for more growth in DOCSIS3. It is related.

Anyone that states broadband companies are not constantly upgrading their networks every year doesn't understand networks.

Not to get repetitive (as are these issues) with what others have said, but a CAP is a system which puts in place a line for where Residential priced service becomes more of Commercial usage/cost. I for one don't want to pay the shared cost of someone else tera-heavy usage.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


4 edits

Why doesn't the business tier have a 250G cap?

So explain to me why the Business Tier can provide a much higher cap for 20-30 dollars more a month...

»business.comcast.com/internet/plans.aspx

Oh yeah... I should mention that Comcast's new Wireless Internet Plans are metered... for 3G anyway...4G doesn't appear capped...

»business.comcast.com/highspeed2g···ans.aspx

How about that....

So I guess Comcast really does "metered billing" after all...
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
Littleton, MA


4 edits

Re: Why doesn't the business tier have a 250G cap?

said by IPPlanMan See Profile :

So explain to me why the Business Tier can provide a much higher cap for 20-30 dollars more a month...
I honestly don't know these products, but I would guess the added dollars offset the added cost. Differentiation of service, etc.
said by IPPlanMan See Profile :

Oh yeah... I should mention that Comcast's new Wireless Internet Plans are capped and metered......
I think most wireless data plans are these days. Also I would expect the infrastructure is more expensive to carry heavy bandwidth (a guess)

General rule of thumb around a shared Internet (same for all ISPs): Increase Speed without substantial increase usage does not have substantial increase in cost (normal year over year growth). What it does bring is a much better user experience and while there is increase usage, it is factored into normal, year over year planned, expected growth.

Increase Usage 7x24 does have increase cost. This is why as speeds increase and a VERY minority of users consume all available bandwidth, it generating these issues. Again I, and I expect others, do not want to subsidize these users, hence not concerned about a reasonable (and relative) CAP around a Residential usage profile

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


4 edits

Re: Why doesn't the business tier have a 250G cap?

Look at what you get for the extra cost... Factor in the Domain Name, Support and Outlook boxes, and that's probably most of the difference.

So how much does the extra bandwidth cost them... really... given that it's at a much much higher cap....

Business
$59.95/month
6 Mbps downloads/1Mbps Uploads + PowerBoost
McAfee® Virus Scan
Microsoft Communication Tools, including 2 Outlook mailboxes
Domain name and three-page Web site
24/7 Business Class support

$89.95/month
16 Mbps downloads/2Mbps Uploads + PowerBoost
McAfee® Virus Scan
Microsoft Communication Tools, including 4 Outlook mailboxes
Domain name and starter three-page Web site
24/7 Business Class support
Fully customizable options

vs

Residential
12/2 ---> $42.95
16/2 ---> $52.95
Capped at 250GB

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
Littleton, MA


1 edit

Re: Why doesn't the business tier have a 250G cap?

said by IPPlanMan See Profile :

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

I can't get business tier, not offered here by sturmvogel

said by Sofa King See Profile :

said by IPPlanMan See Profile :

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.
IT IS NOT OFFERED. Should I repeat it a few times ?
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
Ted Sheckler

join:2009-01-17
Aurora, CO
·Comcast
·magicjack.com
·Qwest.net


1 edit

Re: I can't get business tier, not offered here by sturmvogel

said by sturmvogel See Profile :

said by Sofa King See Profile :

said by IPPlanMan See Profile :

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.
IT IS NOT OFFERED. Should I repeat it a few times ?
»www.comcastbusinesshouston.com

koshoka

join:2006-12-01
Pottsville, PA

1 edit

Dial-up has no caps

Dial-up has no caps. Get that.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Re: Dial-up has no caps

said by koshoka See Profile :

Dial-up has no caps. Get that.
Neither does IP over avian carriers. So ?
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Re: I can't get business tier, not offered here by sturmvogel

said by Ted Sheckler See Profile :

»www.comcastbusinesshouston.com
I talked to them before. No matter what advertisements and hearsay you invoke, I have had my experience.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
Ted Sheckler

join:2009-01-17
Aurora, CO

1 edit

Re: I can't get business tier, not offered here by sturmvogel

Why don't they offer it?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Re: I can't get business tier, not offered here by sturmvogel

said by Ted Sheckler See Profile :

Why don't they offer it?
They did not explain.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
laserray

join:2009-06-15
Bristol, CT
So I pay $60 now because I don't use any of their other services.
Wouldn't it be easy for a few dollars more to change to business?
Are you sure it's not capped?
or at least not yet?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Once labeled as abuser, you can't get business tier

said by laserray See Profile :

So I pay $60 now because I don't use any of their other services.
Wouldn't it be easy for a few dollars more to change to business?
Are you sure it's not capped?
or at least not yet?
In my experience, once you get "the call" and are labeled an "abuser" they will refuse to upgrade you to a business plan.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC

2 edits

Re: Once labeled as abuser, you can't get business tier

Once an abuser, always an abuser...
laserray

join:2009-06-15
Bristol, CT
Hmmmm, I checked your link out.
Did I miss something?
No mention of a cap at all.
They aren't very up front about it.

Didn't I read in the huge thread that even business tier have the same 250gig cap??

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

Re: Why doesn't the business tier have a 250G cap?

said by laserray See Profile :

Hmmmm, I checked your link out.
Did I miss something?
No mention of a cap at all.
They aren't very up front about it.

Didn't I read in the huge thread that even business tier have the same 250gig cap??
I do not think the business plan has the 250 GB cap. It probably has a higher "soft" cap and the same vague TOS as was in the residential TOS before the FL AG forced a number disclosure.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC

1 edit

Why doesn't Comcast disclose bus. tier cap?

I am trying to figure out why Comcast hasn't been compelled to disclose caps for the business tiers. No pressure?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Re: Why doesn't Comcast disclose bus. tier cap?

said by IPPlanMan See Profile :

I am trying to figure out why Comcast hasn't been compelled to disclose caps for the business tiers. No pressure?
I believe they do not enforce that much that level, so the probability of someone complaining to an AG is nil.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


4 edits

The real reason for the cap ~by IPPlanMan~

Well how about that...

No reports of the network grinding to a halt either...

A scam indeed....

How likely is a business to use iTunes/Apple TV, Netflix streaming, Vudu...

The answer is that they aren't.

So here's the real reason for the cap:
They are used in the residential market. The real reason for the 250GB cap is to prevent these aforementioned services from posing a real threat to Comcast's Premium channels and onDemand, a revenue stream that comes in on top of people's cable bills, not to mention CDV which doesn't count against the cap either.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC

Re: The real reason for the cap ~by IPPlanMan~

Do people agree or disagree with this post?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX


1 edit

Re: The real reason for the cap ~by IPPlanMan~

My opinion regarding the cap is that it is designed to stiffle competition in the video on demand market, because they can. And as long as they have an army to broadcast advertisements, populate forums to endlessly fight against customer dissent and can convince politicians, they will be successful.

And it is up to each one of us to decide what we do and what we think is fair, including preventing people to voice their opinions. Every time we prevent someone else to speak, including those that disagree with us, we chip away at our own freedom.

Good work.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL


1 edit

Re: The real reason for the cap ~by IPPlanMan~

said by sturmvogel See Profile :

Post deleted.


Considering that there are some 90+ pages on this thread and you are no stranger to posting in this thread, I'm not sure that is a fair evaluation. It seems to me the intent is to keep this discussion in one place and not to intermingle it with other discussions such as connectivity questions or issues.

Personally, I think Sofa King summarized this thread a couple of pages back the best - especially the last paragraph.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC

1 edit

Re: The real reason for the cap ~by IPPlanMan~

Do you agree or disagree with my post?

See 17 replies to this post

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


4 edits
Given jl's comment: "Without respect to distribution, etc."... It's become apparent to me through the progression of this thread that the Comcast wants us to think the reason for the 250 GB cap is Comcast's "bandwidth cost". Even if people are using about 5% of their theoretical connection threshold at the 12/2 tier at 250GB of usage, and even less at the Docsis 3.0 tiers, by imposing this cap it seems that Comcast wants us to think that it is unprofitable at 42.95/52.95/etc. to sell more capacity than 250GB, no matter what speed is provisioned. When you include Comcast's own data, if it is taken as true, it shows a median usage of 2-4GB a month which makes this utilization percentage even lower. »www.comcast.net/terms/network/amendment/
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

nate1234

join:2008-08-21
Moorestown, NJ

Re: The real reason for the cap ~by IPPlanMan~

It really crazy on the extreme 50 tier... use your internet at full speed for 12hrs, and your done!

anon212

@verizon.net

If Comcast Houston is capping you at that limit, why don't check to see if Att uverse is available in your area?

Or even often times I find that a second-tier cable company like phonoscope provide higher quality service at the same price, although their channel selection is more limited. You can sign up with your second-tier cable company and then a year from now if Comcast offers you a better deal you can switch back.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

Re: Why doesn't the business tier have a 250G cap?

said by anon212 :

If Comcast Houston is capping you at that limit, why don't check to see if Att uverse is available in your area?

Or even often times I find that a second-tier cable company like phonoscope provide higher quality service at the same price, although their channel selection is more limited. You can sign up with your second-tier cable company and then a year from now if Comcast offers you a better deal you can switch back.
I did check the obvious. DSL and other comparable alternatives are not available in many areas, that is why we complain.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

EG
The wings of love
Premium
join:2006-11-18
Union, NJ

Re: Comcast Should Invest In Their Network instead of the Meter

said by IPPlanMan See Profile :

I'll take new channels from them whenever I can get them, but we're not talking about TV. Don't confuse what we're talking about.

We're talking about Comcast Internet.
I think that it is you who are "confused"..

The spin never seems to end in this thread..

koshoka

join:2006-12-01
Pottsville, PA

Re: Comcast Should Invest In Their Network instead of the Meter

I think Comcast should have a meter.

Just saying.


Sofa King
Premium
join:2009-03-01
Littleton, MA


1 edit
said by EG See Profile :

The spin never seems to end in this thread..
It is a very emotional issue and has real implications on both sides of the debate. The problem is trying to find the middle and use the proper facts to understand both sides of the issue.

The issue is less at a Consumer level and more at a big business level. There are real and legitimate issues on both sides of the debate. Unfortunately there are some that will only listen to / understand a single point of view and will harp on just those points.

Sofa King
Premium
join:2009-03-01
Littleton, MA
OT: Thanks to whoever anonymously upgraded me to a Premium account. That was very generous of you.
Forums » US Cable Support » Comcast » Comcast HSILet's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  


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