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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Does the actiontec need to be MOCA when also using FIOS TV?
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verizon crapping out in queens NY »
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DickyDck

join:2007-02-12
Temple Hills, MD
reply to birdfeedr
Re: Does the actiontec need to be MOCA when also using FIOS TV?

SOunds like a plan, i'll shoot for it tonight, thanks Mr Feeder!


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

reply to DickyDck
said by DickyDck See Profile :

well, still no luck.
The FAQ that More Fiber pointed out shows the hierarchy of steps to take for success releasing the WAN IP. Rebooting the ONT is almost at the bottom of that list. Calling FSC *is* at the bottom of that list.

Since you had problems getting FSC to release previously, there's one more. Disconnect the router for a length of time. IP lease is usually two hours. Letting that lease expire *and* someone else picking up the old address is the combination that will ensure success when you turn your router back on. It depends on how busy the aggregating link is higher than the CO.

If you are forced to use that method, you may want to let a significant amount of time pass. I'm thinking overnight.

DickyDck

join:2007-02-12
Temple Hills, MD
reply to DickyDck
Ok, hard reset of the ONT using the instructions on the FaQ didn't do it either, any other ideas guys?

DickyDck

join:2007-02-12
Temple Hills, MD

reply to DickyDck
well, still no luck. I released the IP Lease, tanke the cable out of the router. Logged into the server and set that NIC to Auto Everything (DHCP, and DNS), plugged the cable from the ONT to the NIC, and waited, nada. Gonna try disconnecting the battery option.

DickyDck

join:2007-02-12
Temple Hills, MD
reply to More Fiber
that is likely it, I did not Release it first, I will try that today, thank you all!


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to DickyDck
Did you release the DHCP lease in the Actiontec before switching the cat5 cable away from the Actiontec?

It is imperative that you both:
•Release the DHCP lease
Immediately disconnect the Actiontec to prevent it from reacquiring a new DHCP lease.

»Verizon Online FiOS FAQ »How do I release my DHCP lease


Zero

join:2009-07-01
Collegeville, PA

reply to DickyDck
It should work fine connecting directly via ethernet to a computer using a normal ethernet cable. When I first switched over from MoCA to ethernet I used a laptop with a patch cable to verify that it was working before I ran a CAT6 line from the ONT to my other router.

As More Fiber had previously stated you should not need to clone the MAC address. If you're still not getting a connection through your server make sure you release the IP from your router. If that still doesn't work, an ONT reboot should do the trick.

DickyDck

join:2007-02-12
Temple Hills, MD
reply to roveer
Well, didn't work directly into my server, but works fine connected back into a router. Gonna try switching that end to crossover and cross my fingers...

DickyDck

join:2007-02-12
Temple Hills, MD

reply to More Fiber
Thanks for everything! I called up Verizon, and after a little bit of runaround between Tech and Billing, I finally ended up with a Tech that understood what I was asking for. They switched me over, and said all I needed to do was connect it when I got home this evening. Crossing my fingers!


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to DickyDck
said by DickyDck See Profile :

I have checked to two links you provided and there is much helpful information in there, but nothing particularly for me in my situation.
You're right. There is nothing in the Trade-offs FAQ regarding switching to cat5, internet only. It is covered in detail the following FAQs:
»Verizon Online FiOS FAQ »Replacing the Actiontec (part 1): Coax to Ethernet
»Verizon Online FiOS FAQ »Replacing the Actiontec (part 2): Internet only, no TV
said by DickyDck See Profile :

I call Verizon up, ask to be switched over to RJ45 from the ONT, I run the Cat5e cable myself into my house. I spoof the external NIC on my server to the MAC address that was owned by the Actiontec Router, and set it to Obtain IP Address Automatically.
•Run the cat5 first.
•Connect the cat5 to the ONT and to the Actiontec while you are still running over the coax.
That way, the switch-over will be transparent with only a momentary interruption.
•Then call VZ, or post in »/forum/vzdirect
If you call, you may or may not reach a CSR that understands the request. Often callers are told a truck roll is required ($$), which is not true. In the first link above, there is suggested verbiage to say to the CSR if you call. The VZ direct folks will have no problem with your request, but turn around may be a couple of days.

There is usually no need to clone the MAC address of the VZ router. When you connection is switched, VZ will release the DHCP lease for the coax connection.

Once your WAN connection to the Actiontec has been switched to cat5, check your WAN speeds on the Actiontec to make sure everything is provisioned and working correctly. If there are problems (unlikely), it is mush easier to resolve them with VZ while you are still running on the Actiontec. Once you are satisfied everything is working correctly, then go ahead and switch the cat5 connection from the Actiontec to your firewall/router. Be sure to release the DHCP address on the Actiontec and then immediately disconnect it, before moving the WAN connection to your firewall.

said by DickyDck See Profile :

Cable from the ONT to my Server/NIC would need to be Crossover correct?
You should not need a crossover cable. Nearly all 100Mbps interfaces support Auto-MDIX, so a straight-through cat5 cable should be fine.

firehawk618

join:2003-05-29
·Verizon FIOS
·Verizon Online DSL

reply to roveer
It is perfectly fine to have your router get it's wan via ethernet, and have the coax connected to your router to set up the STB layer of the LAN. The router is basically allowing the stb's to get ip data via the coax, then passing it to the ethernet.

DickyDck

join:2007-02-12
Temple Hills, MD


2 edits
reply to DickyDck
Thanks for the reply, it seems you are the the information specialist here all over the forums. I have checked to two links you provided and there is much helpful information in there, but nothing particularly for me in my situation. So please bare with me, as I'm sure I sound somewhat un-educated. I would like to get rid of the Verizon supplied router all together, switch over to RJ45/Cat5e and run straight into my machine running Server2k3/ISA Firewall. This machine has 2 NICs (obviously) one in, one out. Since I have never done any of this, just read on theory, please correct me if what I say is totally and completely wrong, since I think it will be. I call Verizon up, ask to be switched over to RJ45 from the ONT, I run the Cat5e cable myself into my house. I spoof the external NIC on my server to the MAC address that was owned by the Actiontec Router, and set it to Obtain IP Address Automatically. This, in my head anyways, should work. I don't know much about the Verizon end of things, that was what was great about DSL, it was simple one way modem, from phone cable into modem, into server and poof, my server had the public IP. I again, thank you for your time and patience with me, i know you must deal with idiots like me often, and it must get tedious.

PS Cable from the ONT to my Server/NIC would need to be Crossover correct?


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to DickyDck
said by DickyDck See Profile :

could I just plug it directly into the back of my server/firewall and have it take the public IP? I do not have FiOS TV service.
In a word, yes.

This is asked so often, there is an FAQ for it.
»Verizon Online FiOS FAQ »Do I have to use the supplied router with Verizon FiOS?

DickyDck

join:2007-02-12
Temple Hills, MD


1 edit
reply to roveer
As I'm sure it has been asked before, but i can't seem to find the right search Criteria for the proper forum. I just recently upgraded from Verizon DSL, to Verizon FiOS 25/15. Things are semi good, but the router sucks. SO, I want to ditch the router, and I am to understand I can have Verizon switch the Connection from that CoAX to CAT5. Question is, instead of using a router, could I just plug it directly into the back of my server/firewall and have it take the public IP? I do not have FiOS TV service.

drdumont

join:2007-05-07
Grand Prairie, TX

reply to More Fiber
For TV, the VZ supplied router MUST be on line for the MOCA (coax) to communicate with the Set Top Boxes.

You CAN install your own router/wireless access point between the fiber terminal and the VZ supplied router. As long as the VZ router can get an ip address, you are good.

If you have data problems, you will most likely be asked to restore the VZ supplied router. However, to prove the point that the problem I was having was ouside of my house, I set up my laptop as the only data connection. When I got the same problem as before, (actually three different laptops, 2 different operating systems, and their router were tried. At this point they grudgingly accepted the FACT that the problem was incoming to the house.

-- Doc


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to roveer
said by roveer See Profile :

I'm starting to think the installed may have told me that I'd have to put my AT back in place if I went with TV.
There is also the issue that a non-VZ router as primary is an "unsupported" configuration. If you call the FSC for support, you will need to restore the Actiontec as primary.

roveer

join:2004-01-18
Mendham, NJ

reply to roveer
Those answers clarify things quite a bit. I'm starting to think the installed may have told me that I'd have to put my AT back in place if I went with TV, not switch from RJ45 to MOCA. It would make sense if he told me that because I would have to have an AT somplace in the setup to bring data over to the coax for the STB's. Thanks for the answers.

Roveer


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to JohnA
said by JohnA See Profile :

The AT (or Westell) must stay in the set up some way if you have TV (to get the data), in order for the guide, VOD, and widgets to work, since they arrive at the STB from the AT by MOCA, over the coax, in all cases.
A small clarification.

If you run your own router as primary, you need a MOCA bridge to allow the LAN traffic to flow from your router to/from the STBs on the coax. The MOCA bridge can be an Actiontec or Westell router, a NIM-100, or one of the new MOCA bridges that have recently come on the market.

JohnA
Premium
join:2003-09-16
Pittsburgh, PA

reply to roveer
said by roveer See Profile :

I have been told by a number of FIOS techs that when using a residential ONT (the type with 2 phone lines a coax connector and an RJ45) that if you are going to have FIOS TV with set top boxes than your actiontec router needs to be connected via the coax not the RJ45. Is this true?
The coax connection to the AT is necessary for the guide, VOD, and widgets to work on the STBs because they come to you in the data stream, and travel by MOCA over the coax from the AT to the STBs.

It doesn't matter if the AT is primary, or a secondary router, as long as the IP stream reaches it in some way to get the data for those 3 functions to the STBs.

Your data stream (internet) can come into you by either cat5e or coax, BUT NOT BOTH at the same time.

Cat5e is the most flexible, because it provides the capability to have any router as the primary router, as long as the data also can reach the AT.

Coax is the simplest (to install) as 1) your data comes in by MOCA over the coax to the AT, 2) your TV comes in over coax to the STBs, and 3) the guide, VOD, and widgets go from the AT to the STBs by MOCA over the coax. No cat5e needed.

So, it doesn't matter if your data connection is over coax or cat5e, unless you want to run your own router as primary (you need cat5e).

The AT (or Westell) must stay in the set up some way if you have TV (to get the data), in order for the guide, VOD, and widgets to work, since they arrive at the STB from the AT by MOCA, over the coax, in all cases.

The phones are a straight up cat3 or better connection from the ONT to your home phone wiring.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to roveer
said by roveer See Profile :

I really don't know why the tech didn't just kill the RJ45, provision for MOCA and connect the actiontec via moca.

I do remember the tech telling me that if I got TV than I'd have to switch over to MOCA, but it seems that this may not be necessary.
Since the cat5 connection to the Actiontec was already in place, there was no need to remove it. Had you asked the tech to change the WAN provisioning from cat5 to MOCA, I'm sure he would have done so. No doubt he left the cat5 connection in place, because most users that have a cat5 connection want to run their own router (and it was less work for him).

There is absolutely no difference in functionality between a cat5 connection or a MOCA connection to the Actiontec. Where cat5 verses MOCA comes into play, is when you want to run your own router instead of the Actiontec. In that case, if you have a MOCA connection, you either have to bridge the Actiontec, or put your router behind the Actiontec. With a cat5 connection, you have a choice of connecting the Actiontec as primary, or your own router as primary. There is a list of considerations for running your own router here:
»Verizon Online FiOS FAQ »What are the tradeoffs between the various router configurations
Forums » US Telco Support » Verizon » Verizon Fiber Opticsverizon crapping out in queens NY »
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