jsmiddleton4
join:2003-11-13
Glendale, AZ | reply to CulDeSac
Re: [AZ] Goodyear neighborhood slowdown
Gee thanks. Rub it in. |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to physix
said by physix  :I just asked a neighbor for a test. This guy lives 6 houses away:  Maybe cox will want to send a tech to his house too and charge him. WARNING! before you go willy nilly sending info to someone with an "official sounding" screen name, make sure they're on the authorised list!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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jsmiddleton4
join:2003-11-13
Glendale, AZ
| The official guys log ons are in the sticky post about the Cox folks here that are for real.
The Cox guys here are as helpful as they can be. A real asset to Cox and we Cox users. But they can't make the local Cox folks do anything other than what the local Cox dudes want to do. |
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physix
join:2009-06-30
| reply to dvd536
Looks like I got social hacked! I did send my information to CoxAZTech1 and he is not on the list.
So shouldn't the mods do something about this wrongful solicitation of information? Perhaps ban the screennames that are engineered to look like admins? I'm pretty sure support@hotmail.com was never available to the public.
What would a MAC provide anyway? Owell, If cox can't fix it maybe a cox imposter can help... We'll see after the 6th. (changes are planned on the 6th I hear) |
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CoxTech1
VIP
join:2002-04-25
Chesapeake, VA | FYI, that handle is actually authorized. Thanks for pointing out that it's not on the list. I'll look into getting that corrected. |
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jsmiddleton4
join:2003-11-13
Glendale, AZ
| reply to physix
I have two choices. Live with it. Truck roll. This time though I am going to end the dance when I say the music stops. I've had it with Cox's attitude in this area that forces customers to prove to Cox they have a problem and if we can prove it, even though it clearly exist, then Cox will do something. So this time we do the dance but it isn't going to end until I finish it my way. |
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jsmiddleton4
join:2003-11-13
Glendale, AZ
1 edit | reply to physix
Found out neighbor across the street having same symptoms of significant slow down starting about 4.
Right now its:
My Speed Results
Download 4,816,272 bps
Upload 2,636,392 bps |
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Goofball
join:2000-12-18
Avondale, AZ
| reply to physix
This evening at 8:50PM:
This afternoon at 1:06PM:
»test.lvcm.com right afterward pretty much mirrors these tests.
Cox Business services at my office in Phoenix near Metrocenter on the other hand is getting 100% of the contracted speed. (12M/1.5M) |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to jsmiddleton4
said by jsmiddleton4 :Found out neighbor across the street having same symptoms of significant slow down starting about 4. Right now its: My Speed Results Download 4,816,272 bps Upload 2,636,392 bps Classic symptom of oversubscription on the node.
as more people use the service, the less bandwidth is available
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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jsmiddleton4
join:2003-11-13
Glendale, AZ
| Cox said no utilization issues. Cox said node is not overly saturated.
It feels like hardware at some point in Cox's infrastructure. Very much feels like heat related failure.
This happened before. Feels the same as then. Cox doesn't care. I have to do the dance. Truck roll tomorrow. Dance step 1...... |
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physix
join:2009-06-30
| reply to physix
Well, it is after the 6th. Apparently the QAM adjustment didn't accomplish much... sigh. Maybe I should just downgrade to Preferred. Same speed and less money.
No change at my neighbors house either. |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| reply to physix
said by physix :Looks like I got social hacked! I did send my information to CoxAZTech1 and he is not on the list. Yeah but he has the VIP tag. if they're not on the list and have no VIP tag, i wouldn't send them personal info / mac addresses.
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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CoxTOC1
join:2007-05-15
Newport News, VA | As noted earlier in this thread it's actually authorized but is missing from the list. |
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jsmiddleton4
join:2003-11-13
Glendale, AZ
1 edit | reply to physix
Hardware issue here. Tech be back Sat. to remove/replace/repair. He is also going to change out some of the splitters in my attic to be sure as my attic gets mighty hot here in Arizona. But there is some Cox hardware needing to be replaced.
My Speed Results
Download 3,943,912 bps
Upload 3,119,184 bps
Cox wants to act as if they aren't having heat related issues. I understand their position. The cost to track them down and repair them is probably high enough to make even Obama choke. However it is none-the-less true and Cox needs to do something about it pro-actively.
These are the kinds of issues that annoy the crap out of me with Cox. The attitude that it won't be fixed unless customers find it, complain about it, etc., and making customers go through the steps to prove matters to Cox, that is back-asswards customer service. Cox isn't cheap. They need to step up and pay attention to their infrastructure.
Will have hardware addressed early Saturday morning before its too hot for the Cox worker bees. Way too hot today to work now. |
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schism
join:2009-04-03
Chandler, AZ
| reply to CulDeSac
I live in chandler and the service so far is unimpressive. I have the same issues people describe in other cities. Slow downs in bandwidth during the afternoon. I also experience connection loses and "lag spikes". Causes a lot of problems when I try to game online and lose connection to the servers randomly every 5 minutes. |
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physix
join:2009-06-30 | reply to physix
awesome... 11pm and:
T1 speed baby! hot hot hot in the 90's!!!1 |
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physix
join:2009-06-30
| reply to physix
What exactly does a cox "node" look like? Where is it typically located? Not the one in my front yard but the main one that serves a neighborhood.
Hypothetically if someone were to crash a golf cart into this node at high speed wouldn't cox be forced to really stop by and fix it with better/newer hardware? (like an accident not intentionally of course)
Just wondering... |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| 
Node |
said by physix :What exactly does a cox "node" look like? Where is it typically located? Not the one in my front yard but the main one that serves a neighborhood. Thats a tap/hub. unless your golf cart has wings you won't be crashing into your node any time soon. heres one usually up on the poles.
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When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee |
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brian2220
join:2009-03-19
Glendale, AZ | reply to physix
here is mine at 3:07am in az
right now are the only times of the day i have good speed  |
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ZincGT
join:2006-03-30 | reply to physix
My test - 8:45pm from goodyear, with preferred. Haven't seen any problems myself lately. |
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