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Forums » US Cable Support » Road Runner » is there a southern CA Roadrunner outage this afternoon?
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Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
Cablem modem to Westell VersaLink »
« (topic move) [TWC] don't buy it  
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AuthorAll Replies


NSA_CIA

@rr.com

reply to Steve atwater
Re: is there a southern CA Roadrunner outage this afternoon?

said by Steve atwater :

Day 3, my internet is still down.

Have you had a tech come by to verify signals to your modem are good?

If not start there.... »192.168.100.1
to forum · permalink · 2009-07-16 13:07:17 · Reply to this


Steve Atwater

@vzavenue.net

reply to synchron
They were able to connect to my modem remotely. They told me there was a major outage and that it wasn't my equipment. Some engineer called me later on to confirm my MAC address and said that they were doing their best to resolve this outage, and thanked me for helping them. They also changed from saying we will have this working immediately to we are working to resolve this as quickly as possible.

For some reason I have my doubts that my modem just broke at the same time that many many people within 2 miles of me are complaining about the same outage.
to forum · permalink · 2009-07-16 14:21:18 · Reply to this


DareDvl

@Level3.net

reply to synchron
I lost my connection to the internet around 10:30 AM this morning (Cable TV is okay). At first I had four solid lights (power/recieved/send/online) on my Moto Surfboard modem, but no internet access. I then re-cycled my modem and ended up with three solid lights (power/recieved/send) and one blinking light ("online").

Anyone else experience an internet outage this morning in the Pacoima/Arleta area?
to forum · permalink · 2009-07-16 15:40:35 · Reply to this


DareDvl

@rr.com		reply to synchron
Well, I regained internet connection around 1:30 PM.
to forum · permalink · 2009-07-16 16:50:03 · Reply to this

raina

join:2009-07-15
Santa Monica, CA		reply to synchron
We lost connection this morning, and now things have been on/off for the past hour or so. At least it gave me an excuse to go run some errands for a while, since I couldn't get any work done!
to forum · permalink · · 2009-07-16 17:01:42 · Reply to this
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Forums » US Cable Support » Road RunnerCablem modem to Westell VersaLink »
« (topic move) [TWC] don't buy it  
page: 1 · 2 · 3

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