ajwees41
Premium
join:2002-05-10
Omaha, NE
 ·Cox HSI
| reply to cableok
Re: [OK] Cox Modem Swap Program?
said by cableok  :said by theavenger1 :Today I got a call from Cox telling me I need to replace my old D-link DCM202 modem with a newer model. The caller had zero tech knowledge and couldn't tell me why the change or what model I will receive for $10.00. What gives? I am in the Oklahoma City area. Sorry they did not give you better information. The reason there is a need to swap out the modem is because your modem will not reach all the speeds available on the Cox network. Also, to be able to offer additional services like DOCSIS 3.0 some modems must be taken off the network. I think you will be pleased with your internet service performance after you swap out your modem. like i posted in the thread I linked to why retire the dlink when it is a Docsis 2.0 modem? |
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Macspert
join:2008-10-23
Tulsa, OK
| said by ajwees41 :said by cableok :said by theavenger1 :Today I got a call from Cox telling me I need to replace my old D-link DCM202 modem with a newer model. The caller had zero tech knowledge and couldn't tell me why the change or what model I will receive for $10.00. What gives? I am in the Oklahoma City area. Sorry they did not give you better information. The reason there is a need to swap out the modem is because your modem will not reach all the speeds available on the Cox network. Also, to be able to offer additional services like DOCSIS 3.0 some modems must be taken off the network. I think you will be pleased with your internet service performance after you swap out your modem. like i posted in the thread I linked to why retire the dlink when it is a Docsis 2.0 modem? He answered your question. That modem is an older model in which it will not reach the speeds available on the Cox network. Also, there has been a large push to get the non-DOCSIS 3 modems out as Cox prepares to launch DOCSIS 3 in the near future. |
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ajwees41
Premium
join:2002-05-10
Omaha, NE
·Cox HSI
| said by Macspert :He answered your question. That modem is an older model in which it will not reach the speeds available on the Cox network. Also, there has been a large push to get the non-DOCSIS 3 modems out as Cox prepares to launch DOCSIS 3 in the near future. the SB5101 is not a Docsis 3.0 modem either. |
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needforspeed59
Cruise Ship Just Passing Through
join:2001-05-02
Glendale, AZ | Not to put words into his mouth, but I think he meant modems lower than 2.0. Which does not answer your question since your modem was 2.0, no?
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Great success! High five! |
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madden2k5
join:2009-04-09
Portsmouth, VA | Yes it was a D2 modem.. must be they had alot of problems with that modem so they retired it from there support list. |
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