Eth_Rem
Premium
join:2009-06-17
Denver, CO
4 edits | DOCSIS 3 upgrade in the area killed my Blast dl speed Split from this topic --> »Let's keep all DOCSIS 3.0 Discussion in this thread, please
~sorto'
said by Cjaiceman  :Well, it may be kind of "junky", but who is providing more than 4 channels to bond anyways? Give it time and they will come out with models that have 8 channels, but the provider must give 8 channels to bond. We haven't even been given upstream bonding yet, so, we have some time before anything more than 4 will be given on the download side. I just think it would have made more sense to drop equipment that could support 8 channels out of the gate.
Anyway, D3 is on in Lakewood... But its absolutely KILLED my downstream speeds and dropped me from 64QAM to 16 on upload.
They're still doing maintenance out here though so hopefully it gets fixed soon. My internet was out ALL last night and they told me that it would be up at 6:30... noticed my modem was flashing trying to get online when I woke up, unplugged it, plugged it back in, and I got all excited when I got the blue light... then I realized that my speed dropped dramatically. BOOOOOOOO!
»www.speedtest.net/result/506455361.png
EDIT: Before anyone quotes my signal as the issue, this is the speedtest direct to the wall (-9 across the board):
They must be working on something because I can't pause 21Mbps...
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 Ted Sheckler
join:2009-01-17
Aurora, CO | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please Are you on Blast? I used to hit ~30-35 mbps powerboost, some time in the past months I got capped at 22 just like you. My SB6120 arrived today, I'll post a speed test when I get home and hook it up. | |
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 | Eth_Rem
Premium
join:2009-06-17
Denver, CO
1 edit | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please said by Ted Sheckler :Are you on Blast? I used to hit ~30-35 mbps powerboost, some time in the past months I got capped at 22 just like you. My SB6120 arrived today, I'll post a speed test when I get home and hook it up. Yes I'm on Blast. But I wasn't capped until today... That's going to really make me mad if they did that.
And even still, that doesn't explain why I lost 64QAM on my upstream.
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| | madden2k5
join:2009-04-09
Portsmouth, VA
 ·Cox HSI
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please said by Eth_Rem :said by Ted Sheckler :Are you on Blast? I used to hit ~30-35 mbps powerboost, some time in the past months I got capped at 22 just like you. My SB6120 arrived today, I'll post a speed test when I get home and hook it up. Yes I'm on Blast. But I wasn't capped until today... That's going to really make me mad if they did that. Well did you hook up your own d3 stuff or did a tech do this for you? because if a tech didnt do it.. I would definitely get one out and check your signal levels. Because -12/-14 is on the edge, and still -9 directly to the modem. You want the close to 0 as possible, and being where your at now is shitty for D3. | |
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| | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please said by madden2k5 :said by Eth_Rem :said by Ted Sheckler :Are you on Blast? I used to hit ~30-35 mbps powerboost, some time in the past months I got capped at 22 just like you. My SB6120 arrived today, I'll post a speed test when I get home and hook it up. Yes I'm on Blast. But I wasn't capped until today... That's going to really make me mad if they did that. Well did you hook up your own d3 stuff or did a tech do this for you? because if a tech didnt do it.. I would definitely get one out and check your signal levels. Because -12/-14 is on the edge, and still -9 directly to the modem. You want the close to 0 as possible, and being where your at now is shitty for D3. I should at least be getting what I was getting before. I've had a -12 to -13 signal since they hooked it up and they pretty much said there is nothing they can do about it.
I don't think its a signal issue. I was pulling 32 down and pushing 11 up previously on D2 with the same signal strength and my download speed should have at least increased when I removed the -3.5 splitter in the living room.
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| | | | madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
1 edit | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please Ok well maybe there isnt nothing they can do, maybe your too close to the node or something, i dunno. Anyways if they just did this switch over last night... I would give them a week before complaining much, because there CS aint gunna be able to do much for you except give you the run around. Btw what tier of service are you paying for anyways?
Plus did you notice anything funny in your modems log since they did the switch? | |
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| | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please I'm on Blast. Highest that they're offering here til 3Q/4Q when I will automatically get bumped to Ultra. But I'd rather get the bugs worked out now than later...
Cjaiceman had no problems getting D3 going in Aurora... They did, however, have a total internet outage in Lakewood last night. I suppose they could still be having issues...
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| | | | | | madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please said by Eth_Rem :I'm on Blast. Highest that they're offering here til 3Q/4Q when I will automatically get bumped to Ultra. But I'd rather get the bugs worked out now than later... Cjaiceman had no problems getting D3 going in Aurora... They did, however, have a total internet outage in Lakewood last night. I suppose they could still be having issues... Yes you can never compare your areas D3 to another with how they got theres going so fast, there can always be problems they run into, and it can take time to fix, and etc. So i wouldnt freak out right now atleast. Btw whats the speeds for that package your on? because im seeing speeds up to 22mb down with ultra.. and so im thinking blast is a speed tier below it? If so then getting 21mb down isnt bad, and they aint gunna do anything for that extra speed if you are getting what your suppost to anyways. | |
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| | | | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please 16/2 is Blast. However, I'm supposed to be getting powerboost, which I am not. They sell Blast as 24/4 here and I'm not getting either number.
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| | | | | | | | madden2k5
join:2009-04-09
Portsmouth, VA
·Cox HSI
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please Well all i can say is call in and complain. I mean are you even using these speeds atm? I mean if all your doing is running speedtest, then there is no reason to complain. Because your only gunna get maybe another 250kb's more with 24mb down and its only gunna last a short time.
Go to Testmy.net, and run the smartest for download speeds, and post back here your results. | |
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| | | | | | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please :::.. testmy.net test results ..:::
Download Connection is:: 21256 Kbps about 21.26 Mbps (tested with 25600 kB)
Download Speed is:: 2595 kB/s
Upload Connection is:: 2863 Kbps about 2.9 Mbps (tested with 5983 kB)
Upload Speed is:: 349 kB/s
Tested From:: »testmy.net (Main)
Test Time:: 2009/06/29 - 3:25pm
D-Validation Link:: »testmy.net/stats/id-K6DINZFMG
U-Validation Link:: »testmy.net/stats/id-X7YAEVDIU
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) [!]
Its not the downstream I'm worried about... I want my upstream back. I do a lot of upstream work. Torrenting Ubuntu ISOs for example.
Oh well, we'll wait and see if it stabilizes. I posted in the ComcastDirect forum about it... I'm going to tell my modem to reset to factory defaults and pull everything again and see if that makes a difference.
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| | | | | | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
1 edit | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please 
I got 64QAM uploads back by doing that.
As for the downstream, I guess powerboost is capped now. Never used to be. Oh well, that's life.
Its still getting T3 timeouts though.
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| | | | | | | | | madden2k5
join:2009-04-09
Portsmouth, VA | Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please See and the whole time it must have gotten the wrong config file back or something after the outage yesterday. Hell i would love to have upload speeds like that. | |
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| | | | | | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: Let's keep all DOCSIS 3.0 Discussion in this thread, please said by madden2k5 :See and the whole time it must have gotten the wrong config file back or something after the outage yesterday. Hell i would love to have upload speeds like that. You're probably right. Either way, its fixed now. 
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| Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed They've been updating the CMTSs to lock down powerboost so that people that get ridiculous powerboosts, maybe that is part of your problem?
Oh and my 6120 has not shown me my config file even once.
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| | Ted Sheckler
join:2009-01-17
Aurora, CO
·Comcast
 ·magicjack.com
 ·Qwest.net
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by Eth_Rem :They've been updating the CMTSs to lock down powerboost so that people that get ridiculous powerboosts, maybe that is part of your problem? Oh and my 6120 has not shown me my config file even once. My powerboost is still essentially gone on the downstream, although I still hit 9-10mbps upstream. Your modem log doesn't show the following or similar?
Jun 29 2009 17:59:12 6-Notice E112.0 SW download Successful - Via Config file d11_m_sb6120_speedtierextreme2_c01.c | |
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| | | Eth_Rem
Premium
join:2009-06-17
Denver, CO | Re: DOCSIS 3 upgrade in the area killed my Blast dl speed Nope. Not at all. | |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by Eth_Rem :Oh and my 6120 has not shown me my config file even once. said by Ted Sheckler :My powerboost is still essentially gone on the downstream, although I still hit 9-10mbps upstream. Your modem log doesn't show the following or similar? Jun 29 2009 17:59:12 6-Notice E112.0 SW download Successful - Via Config file d11_m_sb6120_speedtierextreme2_c01.c said by Eth_Rem :Nope. Not at all. I'd be curious to know if you both have the same version of firmware loaded in to your modems ? | |
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| | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by bshelly :Well that's too bad that they are locking down the CMTS's. With D3, it shouldn't be necessary and it was helping to give the illusion that Comcast was faster that it really is for short downloads. That's the problem though. It makes people think they have a faster connection and therefore don't need to upgrade to a faster tier. Its all about politics. Everyone is in this need for speed war and when someone who has a 6Meg connection is posting 32Meg speedtests, obviously it looks to them that they're getting 32Megs. Why pay 20 dollars more for 16 if you are already getting 32?
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| | | | Ted Sheckler
join:2009-01-17
Aurora, CO | Re: DOCSIS 3 upgrade in the area killed my Blast dl speed Thats a good point. I was disappointed to see my speed tests drop from 32 to 20, but now I can sustain ~20 on highly seeded torrent files for at least 150 MB. Overall its a better deal than the short 30meg burst we got before | |
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| | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed Yeah the powerboost definitely lasts longer. I ran testmy.net's 100MB test and it gave me a sustained 20.5Mbps result whereas it was always 16-17 before.
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| | | | | | bshelly
Premium
join:2002-02-17
Schaumburg, IL
clubs:
·VOIPo
·AT&T CallVantage
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by Eth_Rem :Yeah the powerboost definitely lasts longer. I ran testmy.net's 100MB test and it gave me a sustained 20.5Mbps result whereas it was always 16-17 before. Well I definitely like a longer sustained Powerboost. I would like to see this jump to 500mb or more eventually. | |
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nate1234
join:2008-08-21
Moorestown, NJ
·Comcast
1 edit | Your downstream power levels and SNR's arent that great. Your snr is ok, but the signal strength is way out of wack.
I know you said there is nothing they can do about it, but try posting on the comcast direct forum, or tweeting someone from the comcast team.
I had terrible signals, and they did eventually fix them. I was at +15 dBmV downstream, 33dB SNR, 55 dBmV upstream. I am now at -3 dBmV downstream, 36 dB SNR, and 49 dBmV... the tech who came out yesterday wasn't happy with those numbers, and set me up to have the tap be redesigned and to have a new line run. | |
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tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA | I think he's not here "officially" just another volunteer, like the rest of us. Any experienced input is welcome | |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by tshirt : Any experienced input is welcome As long as it is accurate ?? | |
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| | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by Johkal :said by tshirt : I think he's not here "officially" just another volunteer, like the rest of us. Any experienced input is welcome You missed the point. As an employee, why not go direct to your employer(Comcast) to address any issues? Because employees also get last priority for service calls. You should have seen how long it took them to get my service transferred 10 miles down the road. I put it in three weeks in advance and they still didn't show up for the install and I had to go in two hours late to work three days later so they could get it done. Meanwhile, I'm selling customers triple plays with HD/DVRs (which for some stupid reason increase required install points that almost always pushes installs back a day or two from an SD/DVR or a regular box) and they're getting installed two to three days after I put in the order.
Just because I'm an employee doesn't mean I'm above customers. Customers get first priority for anything.
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| | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed They take care of us in other ways. Its not often that we need to move our services or have service calls. Comcast is the best company I've ever worked for. Our benefits FAR overshadow most other companies.
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed said by Eth_Rem : Our benefits FAR overshadow most other companies. Do you mean M.S.O.'s specifically, or all employers in general ? If it is the former, how many other M.S.O.'s have you worked for ? What exactly is better about CC ? | |
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| | | | | | Eth_Rem
Premium
join:2009-06-17
Denver, CO
| Re: DOCSIS 3 upgrade in the area killed my Blast dl speed It doesn't really belong in this thread... Feel free to send me a PM if you want to know what my benefits are.
Anyway, the modem is working great now.
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bmxrider379
join:2004-08-06
Stuart, FL
| I've had almost the same problem for the past 2 months, they were doing upgrades for the D3 rollout and killed my signals. Originally my problem was upstream they came out and ran a new line from my house to the box didn't get it in spec but alot better than it was. A few weeks after that I get a surprise visit from a tech saying that my levels were not in spec (duh) and he was going to try and fix them, I have a booster on the main line into the house what he did was split the main line by passing the booster for the line the modem is on because the booster affects the upstream signal. That fixed the Upstream now I have a problem with downstream the modem seems to be fine its running around 36SNR and a power level of -8 to -11, the internet's fine. This was 5 or 6 weeks ago, the tech told me there were going to come run a thicker line from my house to the box and turn up the signal for the whole street. Since then nothing has changed, like I said the internet is fine its the TV in the same room as the modem I can't even watch it, its fuzzy. | |
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justin
Australian
join:1999-05-28
Brooklyn, NY | this is a test please ignore.
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erertert | |
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phantom6294
join:2002-02-27
Abingdon, MD
·Comcast
| So, I got an email from Comcast today saying my speeds had been upgraded. From the link it would seem to imply DOCSIS 3.0 has gone live in my area (Abingdon, Harford County, MD). Problem is... I am not getting what they claim and am seeing worse speeds than I was before.
I have Blast! and used to see speed test results (Powerboost) in the ~30Mbps range. Even though the email I got claims download speeds of up to 20Mbps with Powerboost, I am seeing zero Powerboost. Speed test are showing a solid 16Mbps and no speed increase at the beginning of the download.
Though I can't say 100%, I thought my upload was on QAM64 as well, but am currently showing QAM16. Overall signals look good.
So much for the "upgrade." Maybe I can get Comcast to "downgrade" me to my previous speeds.
Sigh... and all this after going 5 days with no dial tone and no internet. Yay! | |
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(topic move) Testing speed
