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 ztmike Mark for moderation Premium join:2001-08-02 Michigan City, IN
·Comcast
2 edits | Anyone here have experience in working 4 Best Buy Geek Squad Just wondering about applying for a Geek Squad in-store position, I can't find jack shit for what I did for factory work within some what close proximity to where I live..so I figured I would check into what I do 2nd best..computers.
I looked at BB's site for a geek squad position, they want you to have experience in Apple OS (I don't have experience on that OS) But they say they'll train you? I imagine just the basic ways around the OS?
What do you all do for this job? Do I have to take sales also? What are breaks like? Pay ranges? Do you get a set work schedule?
Not something I really want to do..I always take the people at BB for snobs that they think they know everything, but I'm getting a little desperate for some income.
I noticed NONE of the local BB stores are hiring from their website, but maybe its not posted? I find that a little odd none in my area are hiring ..
(Wasn't sure where to post this) | |
|  |  |   Jahntassa What, I can have feathers Premium join:2006-04-14 Conway, SC
| Re: Anyone here have experience in working 4 Best Buy Geek Squad said by r81984 :If you know anything at all you will be better than anyone working there and you should have no problem getting hired. But if you know more than anything at all they won't hire you because you'll be overqualified. I tried to get a job at BB a few years ago and they went with someone that barely knew what a computer was. | |
|  |  |   Greg_Z Premium join:2001-08-08 Springfield, IL | Re: Anyone here have experience in working 4 Best Buy Geek Squad Same here. They want idiots, not those with brains & knowledge. | |
|  |  |  |  |   Cabal Premium join:2007-01-21 Boston, MA | As with any job, it's who you know, not what you know. | |
|  |   ztmike Mark for moderation Premium join:2001-08-02 Michigan City, IN
·Comcast
| Re: Anyone here have experience in working 4 Best Buy Geek Squad said by Cabal :As with any job, it's who you know, not what you know. Sadly, I'm seeing this anywhere I go anymore.
I called and asked a sales person if I could talk to H.R or someone and she said their not in today and took my name and number and said he will call me tomorrow..
I'll be surprised if I get a phone call from them. All I wanted to know was if they were hiring for any in-store geek squad members and if I could come in and apply, since their website is not showing ANY job openings in ANY BB stores to at least Indy, IN Which I find hard to believe. | |
|  |  |  |   removed Crisis Management Squad Premium,VIP join:2002-02-08 Houston, TX clubs: | I also think you should go ahead with the application. Geek Squad suits you. | |
|   skinsfanusa
join:2001-03-09 San Marcos, CA | If you find good porn, share it with us! | |
|   BK3
join:2001-04-10 Geneva, IL
·AT&T Yahoo
2 edits | said by ztmike :What do you all do for this job? Do I have to take sales also? What are breaks like? Pay ranges? Do you get a set work schedule? I worked for BB for 10 years (during the 90's), and, while not for Geek Squad, (I was pre-Geek Squad), I worked mostly at the Chicago Service Center (now closed up and moved to Kentucky).
To answer some of your questions from my experience -
What do you do? --> Mostly it is just replace the defective part, or, in the case of software issues, Backup/wipe/reload is the common answer. (Sometimes w/o the backup part).
Do I take sales? --> YES! Absolutely! You will be selling extended warranties, parts, software, other services, whether really needed or not. BB thrives on sales and you are just another cog in the machine.
Pay range --> As I understand it, it is about $8.00 to $12.00 / hr, however I cannot be absolutely sure about this and it varies by location and demand. May be a bit higher in some areas and may be different for on-site workers.
Breaks -> Varies depending on state law, but for the most part it consists of 2 fifteen minute breaks and a 30 minute lunch for full time people.
Set work schedule --> No. It most likely will be different every week.
edit --> additional info -->
Unless recently changed, the only way BB hires is through the on-line system. If it says no openings, then there are none. You would also be asked to take a profile test (On-line), WHICH YOU MUST PASS in order to be considered for employment. No one can override this. As I understand it, if you have done sales before, you will NOT pass this test (it is set up this way). BB wants only people they can easily train to do things their way without a hassle.
2nd edit --> grammar -- Learn from the past and look to the future. | |
|  |  |   removed Crisis Management Squad Premium,VIP join:2002-02-08 Houston, TX clubs: | So, did you apply? | |
|   Vamp9190
join:2002-02-11 Chantilly, VA
1 edit | Yeah like that commercial that is airing now where the BB readheaded girl is talking about the guy who calls about LCD TVs and is asking about 10k vs 15k contrast ratios.....then she says 'wow, those are really specific questions, I asked him where he was calling from....Walmart'....
I laughed since the commercial just assumes consumers are idiots & don't know the basics about TVs. - i.e. Obviously the guy could not have just been at home calling about the BB TVs in stock & using his own knowledge, he had to be standing in another store staring at the specs
Oh and when she says at the end - "I think he'll be a BestBuyer for life" -- I was kinda speechless.
Next commercial will be a continuation....
"Then he asked me this crazy question about response time, measured in ms.....well I immediately went to get my manager, and we got to the bottom of that, with a BB smile I might add. " | |
|  |  kxrm
join:2002-07-18 Fort Worth, TX | Re: Anyone here have experience in working 4 Best Buy Geek Squad It's actually quite shocking how little they do know, the only questions I ask an employee of big box stores relates to what they have in stock. Asking them any specific questions regarding a product is a waste of time in most cases. | |
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