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Forums » Selected ISP Support » DSL Extreme » Slow speed with 3000/512 Plan
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6MBps service but only gets 3 Mbps even after 30 days »
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AuthorAll Replies

Thejax

join:2009-06-17
Rosemead, CA		reply to dslx_gm
Re: Slow speed with 3000/512 Plan

Hi George, it's been just over 10 days from my first post and I'm still getting ~1600/500 speeds. I'm wondering if you can check on the ramping up process for me please. Thank you.
to forum · permalink · · 2009-06-28 03:59:55 · Reply to this


Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT		 Hi Thejax,

I would gladly look into this for you. Please send me a PM with the account info for the account in question.
to forum · permalink · · 2009-06-28 11:10:01 · Reply to this


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

reply to Thejax
Hi Thejax

Please give our support team a call at 866-491-7221. They can test the line and see if it is able to hold a higher sync rate without losing sync. Unfortunately I am currently out of the office and am unable to open that for you.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.
to forum · permalink · · 2009-06-29 20:56:58 · Reply to this
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Forums » Selected ISP Support » DSL Extreme6MBps service but only gets 3 Mbps even after 30 days »
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