caster5
@sbcglobal.net
| Comcast new deal what are the hidden costs
They say 1 year lock in
as well as
• FREE HD with no
HD access or
equipment fees
Does that mean 1 free HD box forever? 1 year?
• HD/DVR box and service free for
6 months
Im I locked in to the DVR box for the full year? Do I get a HD DVR and a HD box free? Pay full HD dvr price after 6m? pay the diff form the HD box to HD DVR box?
What level is this digital starter, digital classic, sports pack or does it very per area as some areas have spots pack channels , digital classic stuff in analog / digital stater?
Is the plus one Digital classic or some mix of stater, classic and some sports packs channels?
Does each area have there own added fees.
Do I have to pay the phone box and modem rent as well?
Do I have to take the HD DVR? can I just use cable card stuff / tru2way stuff with no added fee?
add more boxes at a lower rate for 6m then they go up?
it's odd how they say fee box and service for DVR and not just free HD DVR. | |
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Goober
Premium
join:2000-12-17
Naperville, IL
 ·Comcast
·WOW Internet and C..
2 edits | Re: Comcast new deal what are the hidden costs I signed up for this, but got it with the 50/10 HSI.
After 6 months, you have to pay the $10/month for the DVR. You are locked into 1 year for the DVR. No one mentioned anything to me about an additional HD box. Why do you think you get one?
Go on the Comcast website to see what's included with digital starter in your area.
You have to pay for Modem rental.
Comcast usually has a BS charge for HD service. Apparently they are waiving that for this promotion.
My total cost with taxes is $158.00/month for the first 6 months. $10/month more after that. $50 of that is for the 50/10 upgrade. Otherwise it comes with their 12/2 HSI.
Try to negotiate the extravagent installation fees. They told me that normally it would be $117, but that through the special and doing my own internet install it was $71. Then she knocked it down to $51 somehow. | |
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 | tjbmmb
join:2009-04-13
Fort Wayne, IN | Re: Comcast new deal what are the hidden costs In my system all of the DVR boxes are HD boxs and the HD is included with the cost of the DVR. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs I thought that as well with Comcast from when I had them a year or so ago. But this time, when I initially tried to sign up without the promotion, they added that as a fee. I told them forget it. | |
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nthach
join:2009-02-11 | HD is free on the system here - you only need to get a HD box. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs How much is the HD box or HD DVR per month? | |
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| | nthach
join:2009-02-11 | Re: Comcast new deal what are the hidden costs HD-only box - $5, choices are the DCX3200, DCT6200, and DCH3200.
HD DVR - $15, choices are the DCT6412, DCT3400, and a Pace box. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs For me, the HD DVR is $10.00. The prices are probably about the same, but they charge/classify it differently. | |
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p200002
join:2001-12-26
00000
1 edit | You better check with Comcast and try to negotiate a even better deal. The one you mentioned is HD-DVR free for the first 6-month. At basic tier, you can always receive HD programmings for public televisions such ABC, CBS, NBC, FOX, PBD, free and without HD box. I got a deal that says Digital Preferred with HBO and HD-DVR free for 2 years at $44.95. C/S told me it is different from they advertise on the web. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs Does your include internet and phone as well? I can't imagine that it does. | |
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| | p200002
join:2001-12-26
00000 | Re: Comcast new deal what are the hidden costs HSI is another $42.95. So my total monthly bill comes to $94 after tax. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs Do you have phone? | |
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| | | | p200002
join:2001-12-26
00000 | Re: Comcast new deal what are the hidden costs cell only. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs The $99.00 plan includes unlimited phone as well. HBO too and a $200 rebate.
It's a pretty good deal I think. | |
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| | | | | | Zoder
join:2002-04-16
Miami, FL | Re: Comcast new deal what are the hidden costs This might be new. I heard the ad on the radio for the first time last week.
The jist was that unlike satellite, Comcast hd is free. No equipment and no access charges. | |
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Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..
| Re: Comcast new deal what are the hidden costs said by Zoder  :The jist was that unlike satellite, Comcast hd is free. No equipment and no access charges. Only for this promotion. Otherwise they charge some $5 or $6 HD fee or outlet fee or some such crap. | |
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| | | | | | | p200002
join:2001-12-26
00000
1 edit | With $200 cash back, it is a damn good deal. $200 can cover the HD box rental, installation, HD program fee. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs In this Locked and Loaded promotion, it's mostly all included, except for the last 6 months of the HD DVR ($10/m), EMTA ($3/m) and installation ($91 but negotiated down to $51) and tax ($10/m).
I though it was pretty good too. | |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
| 
Modem charge is for CDV. |
said by Zoder :This might be new. I heard the ad on the radio for the first time last week. The jist was that unlike satellite, Comcast hd is free. No equipment and no access charges. This is what I got in Feb of this year "Free HD"
The programming and the HD STB is free(no charge).
Free HD - no service or equipment charges
Access to over 1,000 HD choices
Over 80 digital channels
Channel 1 On Demand with over 10,000 movies and programs
Over 45 channels of digital music
100% digital-quality picture and sound
Works for me!
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Think outside the Fox... Opera | |
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ebubman
join:2002-01-17
Enola, PA | am considering. fios to come here quite soon but if comcast can hold the price for 2 yrs (at least in this area) it is pretty tempting. | |
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koshoka
join:2006-12-01
Pottsville, PA | Re: Comcast new deal what are the hidden costs When you talk to the CC rep, be honest and tell them you are considering Fios. | |
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Unhappy Customer
@verizon.net
| Re: Comcast new deal what are the hidden costs I don't know about the hidden costs, but I am currently in a go 'round with Comcast about signing a two-year agreement. It is the deal that includes HBO free for two years, but the actual contract does NOT mention HBO, only the Digital Starter.
I have gotten answers that range from "Yes, HBO is supposed to be on the contract, we will send you out a new one", (they sent a duplicate of the original), to "It doesn't have to be listed in the contract, it's part of the promotion", to now a supervisor is researching the question. I was even told that I was the only person ever to ask them to add HBO to the contract.
I'm sorry, but they want me to sign what amounts to a legal, binding agreement for 2 years, with a $150 early temination fee, but the promo offered is not included in the contract?
Am I being too picky??? | |
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| | | biglittlewil
join:2009-04-02
Seattle, WA
| Re: Comcast new deal what are the hidden costs No you're not being too picky.
I understand your concern, but HBO is a part of the 2 year agreement. On our order entry screen it states "HBO Free 24 months". Didn't know that the agreements didn't state that. I haven't had that call either(about HBO not being on the agreement), but good on you to catch that. | |
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| | | Comcaster912
join:2009-07-05
Berwyn, IL
| said by Unhappy Customer :
I don't know about the hidden costs, but I am currently in a go 'round with Comcast about signing a two-year agreement. It is the deal that includes HBO free for two years, but the actual contract does NOT mention HBO, only the Digital Starter.
I'm sorry, but they want me to sign what amounts to a legal, binding agreement for 2 years, with a $150 early temination fee, but the promo offered is not included in the contract?
Am I being too picky???
Well, with all 1-2 year agreements for Cable (digital Starter/Classic) HBO is included. The one year agreement gaurantees the package for the whole year at the promo price. HBO is given for free in each package for the year. I deal with tons of orders a week, and I can tell you, as well as Comcast.com, news ads, TV, internet, mailers, HBO is included. Its an excellent offer. | |
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| bgoodbody
join:2002-05-08
North Truro, MA | 24 months is the offer here, but very hard to get it as an existing customer......
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- Bill | |
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MrOctober
join:2008-10-28
Ashburn, VA | After talking to three people I was able to get the $99, 24 month, $200 cash back deal as an existing customer. I didn't mention Fios, if had to talk to more reps I probably would have. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs Were you on a discounted rate plan before? | |
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| | MrOctober
join:2008-10-28
Ashburn, VA
| Re: Comcast new deal what are the hidden costs I was on a promotion that had just ended, I was only paying $78 for tv and internet. When the deal ended it went up to $139, when I first called, I was told I had to wait 90 days to get another promotion and Comcast was being strict about the $99 triple play was only for new customers.
If you talk to enough reps, you can get a good deal. | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs I agree. I had comcast for a while and I always got reups on the deals. You're right though, you have to call around or threaten to leave. | |
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| | | | Lion84
join:2007-08-10
Marietta, GA
| Re: Comcast new deal what are the hidden costs In metro Atlanta. Talked to Comcast agent and the HD-Plus Triple Play deal only waives the HD "equipment fee" of $6.95/mo on one box on the account, for one year. The website states "Free Hd - no service or equipment charges" but that's evidently not entirely true. Did not ask whether they would honor the deal for an existing subscriber but knowing this now I want to do some recalculations. It is so frustrating that they do not specifically state the level of service associated with each package. "HD Plus" is same as Digital Preferred but they add HBO. Since I don't really want HBO that's not a driver for me. | |
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Comcaster912
join:2009-07-05
Berwyn, IL
| I work at comcast 
#1. No hidden fees. Everything is quite simple.
Locked and Loaded Triple Plays
MONTHLY ***
$99 includes:
TV:
HD included for 1 tv.
2nd+ is 7-8.99 for HD.
2nd+ is 5-7.99 for standard def.
Comes with first 80-100 channels + HBO (depends on location).
CHSI:
6-15MBs (Depending on location)
Modem $3.00 (modem operates both Digital Voice and Internet)
CDV Unlimited:
Unlimited calling Price included in Modem above, and cable bundle
+Tax (check what your city charges for tax. Rep can tell you over phone once order is completed, ie, after appointment scheduled.)
***INSTALLATION
$25 for connection of address and 1st tv. ($10 for any additional TV)
$35 for CHSI
$40 for Phone
(Also Installation may range per area. This is from Illinois, Indiana, western michigan rates).
For more precise info, CALL IN.  | |
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| Joe12345678
join:2003-07-22
Des Plaines, IL
| Re: Comcast new deal what are the hidden costs said by Comcaster912 :I work at comcast #1. No hidden fees. Everything is quite simple. Locked and Loaded Triple Plays MONTHLY *** $99 includes: TV: HD included for 1 tv. 2nd+ is 7-8.99 for HD. 2nd+ is 5-7.99 for standard def. Comes with first 80-100 channels + HBO (depends on location). wow $5 $9 per tv what does 2+ hd dvr cost $20? | |
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| | Comcaster912
join:2009-07-05
Berwyn, IL | Re: Comcast new deal what are the hidden costs HD DVR $15.99 some areas, some $10.00. | |
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Dennis99
@comcast.net
| Tried to get the Comcast Triple Play HD Starter Package deal for $99, but was told first by one rep for Comcast that it was not available to existing customers.
Tried again on line where it clearly says it is available to existing customers, and made through all the screens completing the requested information. The last step in the process was to chat with a live rep. Was immediately told again, that the deal was for new customers only.
When I complained that I accessed the deal through an existing customers option, and was even asked to imput my account number, after a delay, the rep came back on line and said it was only available to customers with one level of service ( I have two - tv and internet).
After much back and forth I was told to go to my local comcast office and they may be able to help me out. I was then also told to call another Comcast number tomorrow first and discuss the situation. The rep said she would flag my account (I'm sure she did i.e. disgruntled troublemaker, or worse I'm sure).
Come on Comcast, I've been a long time customer who always pays their bill on time. Do you really want to lose my business over something like this? | |
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See 8 replies to this post |
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sgerrits1
@comcast.net
| I dont know about the locked & loaded but I just switched to direct tv because of comcast hidden charges they are always doing. They double charge for dvr boxes called dvr service $9.95 & dvr service outlet $9.95 which is the damn cable coming out of the wall that was already there $20.00 a month for each dvr box & $15 A MONTH for each standard box i had 2 dvr boxes & 2 standard boxes paying $70 a month just for boxes then your cable plan good bye comcast. | |
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| ebubman
join:2002-01-17
Enola, PA | Re: Comcast new deal what are the hidden costs considering direct tv here since we currently have 2 comcast hd dvr boxes. loyalty is a nice word in the dictionary but i go where i get the best deal. never had satellite thusfar but i believe it'll not be the bleeding cutting edge, so to speak. | |
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| | Joe12345678
join:2003-07-22
Des Plaines, IL | Re: Comcast new deal what are the hidden costs Direct tv as more HD better HD DVR with way more space, 1080p and more.
Hook the direct tv boxes to your network as well.
and first box free and other one $5/m each | |
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Goober
Premium
join:2000-12-17
Naperville, IL | Re: Comcast new deal what are the hidden costs But, the problem is when you need to feed 5 or 6 or more TVs/tuners. | |
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beeman65
join:2001-07-23
Mckeesport, PA
| Can this, or any other deal, be modified to exclude the Digital Phone service? I just had a one year deal run out where I paid $66 a month for Digital Starter + HSI. I am assuming if you try to get these Triple Play deals without Digital Phone (or any other service) then you will end up paying more?
I will still call Comcast, but just wanted to see what people here thought.
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Get Firefox. Join the new wave. | |
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| ak3883
join:2005-08-20
Bensalem, PA
| Re: Comcast new deal what are the hidden costs Not sure if they'll let you do it again, but am seeing TV commercials for digital starter plus internet for $70. It is also on the frontpage of comcast.com
That is how they get ya, the standard rate of digital classic plus regular price for HSI is about $120, and the triple play for $120 gets you digital classic with HBO, faster internet plus phone. One of the recent deals even had a free DVR box for 6 months or something. But they are all contract deals that you must pay early termination fees. One thing they are trying to do to dissuade people from jumping ship to FiOS. | |
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| Comcaster912
join:2009-07-05
Berwyn, IL
| said by beeman65 :Can this, or any other deal, be modified to exclude the Digital Phone service? I just had a one year deal run out where I paid $66 a month for Digital Starter + HSI. I am assuming if you try to get these Triple Play deals without Digital Phone (or any other service) then you will end up paying more? I will still call Comcast, but just wanted to see what people here thought. Actually, that is usually the case, but with these new 1 Year agreements, you can actually get Digital Starter + CHSI for $59.99 for 1 year with agreement. Thats available for new and current customers. | |
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p200002
join:2001-12-26
00000
| I can "confirm" that there are hidden costs that "if you don't ask cc won't tell". For example, there is a $4.22 cable tv access fee for my $44.99 digital preferred w/ HBO on 2-year contract. When you call, make sure ask cc how much does the monthly bill cost after taxes and fees.
Another thing I noticed as did many people on this forum - different rep has different understanding of the package. When cc sold me the digital preferred w/ hbo, rep told me $44.99 is for 2 years, no $10 for second year. I called in once and another rep confirmed it. When I called in third time, a rep told me there is $10 for second year. When I received contract, it says $10 for second year. I felt ripped off and will downgrade to basic tier again. | |
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| Comcaster912
join:2009-07-05
Berwyn, IL
| Re: Comcast new deal what are the hidden costs Sorry, but there are no hidden costs. Over the phone reps are to (and usually do) go over the first bill (which would have ur installation, if applicable) and second month's bill (ongoing rate). All taxes are included in each bill and reps will go through each charge.
The charge you "cable tv access fee" listed is a charge from the government. Taxes depend on the area because they come from each location. Nevertheless, the amount of taxes are usually mentioned when you call in. | |
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mustang46
join:2005-05-06
Roseville, MI
| Re: Comcast new deal what are the hidden costs I just signed up for triple-play premier...
I already had Premier TV and Blast internet..
So tech shows up takes my existing cable to TV and adds a splitter to run to TV and eMTA.. I wanted to use my own modem (I just bought a SB6120). OK so as I said he just split the line in my room and the plugged the eMTA to the jack next to it. and then he calls and gets everything going..THATS ALL..
So I get my first bill ...
07/06 Technician Visit 49.90
07/06 Install Charge 65.00
$114.90 to just install CDV?...
This is so outrageous...I was told it was 29.95 to activate and some installation BUT $114.90???
NO hidden fees huh??
So how do they figure I'm getting a deal when they take half back in installation fees??
I feel like canceling the whole thing..
NO I haven't called YET ...but I will, if I ever get past the sticker-shock.
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| | | Comcaster912
join:2009-07-05
Berwyn, IL
| Re: Comcast new deal what are the hidden costs Well, isnt this great news for you that I handle accounts in your area?
Is there a way I can get in contact with you to go over your account, so I can see all the charges applied, and the total of services installed. If there was an error, we can fix it.
If you signed up for Triple Play Premiere, which is Comcast's Top Package, you would be charged for 3 service installs, not just for CDV though, but none of the charges are hidden. Anyone ordering online or over the phone would see all charges. | |
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mustang46
join:2005-05-06
Roseville, MI
1 edit | Re: Comcast new deal what are the hidden costs Sent a PM
edit: I called and they took the tech visit charge off.. | |
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