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How do I get into config my 2200 modem? No 198... IP »
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soccerfut

@blackberry.net

westell 6100 stopped connecting to internet

I have a Westell 6100 series dsl router which has worked well for the past three years. I have infrequently had to reset it (once a year) after it would not connect to the internet. The router is coupled to a D-Link 802.11g Router for wireless laptop connectivity around the house. There is a tower computer hard-wired to this D-Link. Today the tower would no longer connect to the internet.
I have a signal coming into the Westell, the connection speed shows 100 Mbps. I have three green lights showing on the Westell, Power, Ethernet & DSL. When I attempt to open my browser I get the "Can't Connect" page. I have also attempted to refresh the Westell driver and even re-entered my xxxxx@bellsouth.net & bellsouth password to no avail. I get a red light in the "internet" led
On the westell router. Any suggestions? Thanks in advance!



nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

There's not enough information to be sure on what is going wrong.

If DSL light is green, internet light is red, then either the VPI/VCI information in the 6100 is wrong, or your ISP uses PPPoE and the PPPoE parameters (user,password) is wrong, or there is a problem at the ISP.

You will need to pull up the 6100 configuration page on your browser to check on the config.
--
AT&T dsl; Speedstream 5100b modem; openSuSE 11.0; firefox 3.0.11

bevills1

join:2006-05-29

reply to soccerfut
Was the D-Link router recently added, and was the Westell working correctly before the D-Link was added? BTW the Westell 6100 is a modem that has routing capability, but it's not a router. If the D-Link was recently added, the problem may be in the router and modem configuration.

I had an AT&T router which I read was nearly identical to the D-Link, and I was unable to get full connectivity with my Westell modem in router mode, and the only way I could get it to work correctly was to configure the Westell modem in bridge modem and enter the PPPoE info into the AT&T router. You might try that if your modem and router are setup similar to this.
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Forums » Equipment Support » Hardware By Brand » WestellHow do I get into config my 2200 modem? No 198... IP »


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