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[HN7000S] Speed Test Anomaly »
« [HN7000S] Server error  
AuthorAll Replies

mountainfrog

join:2009-02-06
[HN7000S] Registration Server Problem

At which stage in the "registration-installer" procedure will one realize that a preowned HN7000S was not decommissioned by hughes and thus cannot be brought to the "agreement pages" and the SID and SAN boxes?
m'frog

tobicat

join:2005-04-18
Tombstone, AZ
I am not 100% sure but I believe that it will stop at the antenna pointing phase and show a signal strength of 30 and never go higher.
--
9000 spaceway III, 7000S SatMex 5 990, Dlink wirless

mountainfrog

join:2009-02-06

Stuck before the final step

Well, it passed the ACP-test, established sat comm, downloaded encryption keys and authentication was successful (at least that was what it said).
Normally I leave the box for the registration server empty and the system connects to the correct server IP automatically.
I tried that.
Also put in 66.82.19.27.
Then it would give me "failed to resolve IP address" and a "network timeout on "66.82.19.27".
So, could it still be that as I got that far that the modem is not free to be commissioned again?
Or is there something I should know at that critical step to get me further to the registration boxes?

m'frog

Liberty

join:2005-06-12
Tucson, AZ
·Cox HSI

reply to mountainfrog
Re: [HN7000S] Registration Server Problem

I have had it hang where you are when everything is kosher and just required trying a couple hours later (with modem powered down)

Good chance there is a balance due if problem persists
Call Hughes and get thru to billing and ask them, be prepared with serial number of modem


papa001

@direcpc.com
reply to mountainfrog
You need to use IE to do the commissioning : Firefox doesn't work for this.


UncleScooter
I once was SatManWorkin
Premium
join:2002-04-15
Tallahassee, FL
I use FireFox on all my installs, what makes you thing it doesn't work?

mountainfrog

join:2009-02-06

reply to Liberty
said by Liberty See Profile :

... just required trying a couple hours later (with modem powered down)
Done, still the same.

said by Liberty See Profile :

Good chance there is a balance due if problem persists
This is what I am now suspecting.

mountainfrog

join:2009-02-06
reply to papa001
said by papa001 :

... to do the commissioning : Firefox doesn't work for this.
Firefox worked on other modems, no problem.


papa002

@direcpc.com

reply to UncleScooter
Becasue it doesn't work on mine. Firefox failed to complete the commissioning, after several attempts I switched to IE and it and it worked with no problem. There are some pop up windows near the end of the process that don't "pop-up" in Firefox.

So, you have sucessfully performed a recomnissionong of an HN7000s with Firefox?


papa002

@direcpc.com
reply to mountainfrog
So you're not going to try IE?

Whatever, I'm quitting the advice business.


dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA

reply to papa002
The popup issue has to do with popup settings in FF or with popup addons. Either a person's settings have problems, as yours did, or they don't. When it works on one modem as mountainfrog says his did, it will work on any modem.

Commissioning with FF works fine for me, every time, and I've done it a lot!
--
W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet G28/1070/7000s Pro on 2-watt Datastorm G74|Sprint Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of PC-OPI and DSSatTool


papa003

@direcpc.com

I'll take your word for it: I do have popup's disaabled in FF. The solution I offered came from Hughesnet tech support. I guess they thought it was simpler than having me change my FF settings, but they never asked if I had popups disabled.

It's far from clear what "it worked on other modems" means...what modems? other HN7000s's? different models? on the same pc?

papa


dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA

said by papa003 :

It's far from clear what "it worked on other modems" means...what modems? other HN7000s's? different models? on the same pc?
Same PC/browser. Any version of modem - Hughes hasn't changed their registration process in years - if they ever do it will break some of my programs like PC-OPI, so I will know in a hurry.
--
W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet G28/1070/7000s Pro on 2-watt Datastorm G74|Sprint Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of PC-OPI and DSSatTool
-
Forums » Satellite Connectivity » HughesNet Satellite[HN7000S] Speed Test Anomaly »
« [HN7000S] Server error  


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