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Forums » Tech and Talk » Technical » Cable & Satellite TV » [Cable] Why won't my drop amp work with my cable modem?
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NimNams

join:2009-06-23
reply to NoVA_CoxUser
Re: [Cable] Why won't my drop amp work with my cable modem?

I see...so, what should I be saying to them? Do I ask for a weaker signal?

Thank you!!


NoVA_CoxUser
Stand back from the cage -- The RF bites
Premium
join:2004-07-06
Alexandria, VA
·Cox HSI


3 edits
Tell them:

1) That you're having trouble maintining your connection

2) That your upstream power level is 55 db which you suspect might be cauing some of the problems.

They will then need to troubleshoot to determine why your modem is "shouting" to be heard. It's most-likely somewhere in the RF cabling between your modem and your neighborhood fiber node.

You should normally see an upstream power level below 50 db.
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