Re: [Cable] Why won't my drop amp work with my cable modem?

Author	All Replies
NoVA_CoxUser Stand back from the cage -- The RF bites Premium join:2004-07-06 Alexandria, VA ·Cox HSI 4 edits	reply to NimNams Re: [Cable] Why won't my drop amp work with my cable modem? said by NimNams : UPSTREAM: Channel ID - 1 Frequency - 31296000 Hz Ranged Power Level - 55 dBmV There's your problem! Your modem is at max transmit already. You stated that your amp is a "passive" return. That means it doesn't amplify your upstream (a.k.a. "return") Since the amp has four outputs ... it'll actually add about 7 db of attenuation (think restriction) to your upstream and knock you offline completely. The solution is to call your cableco and get your signal levels correct to begin with.
	to forum · permalink · · 2009-06-24 05:32:14 ·
NimNams join:2009-06-23	I see...so, what should I be saying to them? Do I ask for a weaker signal? Thank you!!
NimNams join:2009-06-23	to forum · permalink · · 2009-06-24 08:12:56 ·
NoVA_CoxUser Stand back from the cage -- The RF bites Premium join:2004-07-06 Alexandria, VA ·Cox HSI 3 edits	Tell them: 1) That you're having trouble maintining your connection 2) That your upstream power level is 55 db which you suspect might be cauing some of the problems. They will then need to troubleshoot to determine why your modem is "shouting" to be heard. It's most-likely somewhere in the RF cabling between your modem and your neighborhood fiber node. You should normally see an upstream power level below 50 db.
	to forum · permalink · · 2009-06-24 20:12:47 ·


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