 garys_2k
join:2004-05-07 Farmington, MI
·Future Nine Corpor..
·Vonage
| reply to andunn Re: Switching to $9.99 100 minute plan
Yep, there are alternatives. With usage that low you ought to investigate some of the pay-as-you-go plans. Future-Nine charges 1¢ per minute for outbound, so your call costs would have been a whopping $0.40 last month. There is a $1.00 E911 monthly fee, and a $5.00 monthly DID fee, bringing your total for that month to $6.40.
To get that you'll have to have your own adapter, F9 sells PAP2T-NA's preconfigured (but not locked) for their service. There's also a one-time charge ($25) to port in your number if you want to do that.
Figure about $60 total to make the jump (ATA plus porting) and your usage from then on. I had the Vonage 500 minute plan and I made up the one time cost in two months. |
|
  andunn
join:2001-09-06 Linn Creek, MO
·RoadRunner Cable
·AT&T Midwest
| Do you think Vonage will be stubborn if I call them up and ask to be switched to the $4.99 plan? I'm all about saving money, but one of the main reasons I would like to keep Vonage is that my entire family has Vonage as well so it's free to call in between each other.
Also will there be any penalty for downgrading to the $4.99 plan since I just switched to the $9.99 plan a month or so ago? |
|
 garys_2k
join:2004-05-07 Farmington, MI | I would definitely give them a try. They seem to be stubborn up to the point of allowing a customer to leave. The fact that they already downgraded you won't likely make a difference -- I'd go for it if I thought that Vonage was my best deal. |
|
 Phatty
join:2000-05-10 Valley Park, MO
·Vonage
·Charter Pipeline
| reply to andunn said by andunn :Do you think Vonage will be stubborn if I call them up and ask to be switched to the $4.99 plan? I'm all about saving money, but one of the main reasons I would like to keep Vonage is that my entire family has Vonage as well so it's free to call in between each other. Also will there be any penalty for downgrading to the $4.99 plan since I just switched to the $9.99 plan a month or so ago? Give it a try and let me know, as I am seriously considering making the same phone call as the 9.99 plan + taxes/fees is just cents cheaper than what I used to pay for the 500minute plan when I first signed up for services.. |
|
  andunn
join:2001-09-06 Linn Creek, MO
·RoadRunner Cable
·AT&T Midwest
| Well I will wait until the day before my next billing cycle begins and try and get it changed to the $4.99 a month plan. I agree that even at $9.99 the plan comes to just a little under what I was paying for the $14.99 plan before all of the price hikes. |
|
  potrs
@cisco.com
| reply to andunn how do I switch to 4.99 plan, I just signed the vonage 2 months ago and switch to 9.99 today, Account manager was not willing to give 4.99, even I said I would like to inactive my account for 6 months since I am going out of country.
Please advice and suggest |
|
  andunn
join:2001-09-06 Linn Creek, MO | You need to be stern with them. They don't like downgrading customers because they lose money. The $9.99 and $4.99 plan exist. |
|
  potrs
@cisco.com
| I did try to call again today, she did not give me 4.99 plan, she asked for the number who got 4.99 plan recently, so she can offer me the same but I did not had any number to give so she gave me 3 month of credit. which is ok for a while but really looking to get 4.99 plan setup, will call in again when my credit about to completely used |
|
 trade
join:2002-09-25 Fullerton, CA
| reply to andunn I call it and theres not any resistance to change to $9.99 plan 100 minutes, but I called again to changes my father in law service and they offer me an unlimited plan for $12.50 $12.50/12mo Residential Prem. Unlimited Plan with Unlimited Visual Voicemail por 1 year.
Those plans not appears on the online account
Heads up with this Vonage is with the pants down.
TRADE |
|
 garys_2k
join:2004-05-07 Farmington, MI | They DESPERATELY want, and need, to reduce customer churn. Better to cut profit on an existing customer than start over trying to get a new one. Cash is clearly getting tight. |
|
 jjz
join:2002-11-24 Los Angeles, CA | I was able to get the $12.50 unlimited plan with visual voicemail today by calling today- the total time on the phone was 4 minutes! |
|
  colorado
@comcast.net | reply to andunn Anyone gets the $4.99 plan recently?
I'm on $9.99 100 minutes plan and looking for further savings. I don't use the minutes much. |
|
  potrs
@cisco.com
| reply to andunn I have two account with vonage
one residential hold plan for 4.99 and another one basic 100 mins plan for 9.99.
Looking to see if anyone recently able to get onto residential hold plan.
Also is it possible to to combine these two account for further saving. |
|