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Forums » Selected ISP Support » DSL Extreme » Just ordered Fiber BUT Verizon speed changes Monday!?
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More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

reply to Unseen
Re: Just ordered Fiber BUT Verizon speed changes Monday!?

If you're still in Columbia Missouri as your avatar indicates, you won't be getting FIOS. FIOS is not available in MO.

If you are indeed in an area where FIOS is available, these are VZ's new speed tiers effective 6/21.

10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change

The upgrade is not automatic. Since DSL Extreme handles your billing and support, they will need to handle requesting the upgrade for you.

Unseen

join:2002-12-13
Plano, TX

When I mean just order the it, I meant its not even turned on yet! Not sure when they are going to turn it on. Does that mean they will turn it on as 20/20 and then I need to request the upgrade?

And the 20/20 packages doesn't seem to be getting a upgrade except in NYC?> Kind of weird since the 25/15 seems to beat it now download wise.

Anyhow I am in Murphy, TX not in Columbia, MO.


More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
The new tiers are not available for ordering (or upgrading) until Monday.

If you've ordered 20/20, then your question is academic, as there is no upgrade for 20/20 (except in NYC).
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