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Forums » Equipment Support » Broadband Modem (Hardware) » [DSL] dsl modem config
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« [DSL] Recommended ADSL,ADSL2+ modem  
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

reply to ndowens
Re: [DSL] dsl modem config

Please post images of your PC LAN settings as you either have something misconfigured or made a small typo (it only takes one digit to stop it from working) or your firewall is blocking access to the Modem. Or Java Script is blocked or a Pop Up Blocker is running preventing the Pop Up of the login box where you type your Username/Password to gain access to the Web Interface in the Modem.

What Browser are you using to try to access the Modem at »192.168.1.1

What error message or result page do you get when you type the »192.168.1.1 IP into your Browser and click go or press enter?

I've setup hundreds upon hundreds of DSL Modems and when people can't connect there is usually a configuration error, or the Modem was not fully reset by the procedure outlined in the User Guide, or there is a Firewall issue blocking, or there is a Web Browser incompatibility issue/Script Blocking issue.

Post the LAN Adapter settings, the TCP/IP Property settings and the LAN properties.

Here is one settings box that will mess up the IE browser. All 3 should be unchecked.




Try one more reset by the procedure steps listed in the User Guide.

Try a different Browser. I suggest Firefox from here:

»www.mozilla.com/firefox/

Also try these Static LAN settings instead of what you were using.




Good Luck
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


ndowens04

@farmerstel.com

i hit the rest button on the back of the modem and it had the PPPoE settings i guess, so now i have my router sending my auth. but i am interested in a modem that would be compatible with my isp and is really good, i am thining that dlink in the msg above, maybe it would be better/faster lol


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

said by ndowens04 :

i am interested in a modem that would be compatible with my isp and is really good, i am thining that dlink in the msg above, maybe it would be better/faster lol
DSL isn't like Cable where the Modem holds speed settings and configuration settings (nothing to hack in DSL Modems). DSL speeds are controlled/set in the DSLAM locked in a cage or a box and the Modem can only connect at the provisioned port rate set in the DSLAM, so you will not get faster speeds unless you call and order/pay for a faster speed plan.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

ndowens

join:2009-06-20
well what about modem brands is dlink or netgear better. and would that dlink listed above work with my isp, i have the link up there as well to which modem i currently have

ndowens

join:2009-06-20
or what other brands would be better


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
reply to ndowens
You really should contact your ISP and ask them which modems are compatible with their service.

ndowens

join:2009-06-20
the problem is. my pppoe in the modem is messed up so it isn't authenticating. so i have my netgear router to send my username and pass through the modem.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

said by ndowens See Profile :

the problem is. my pppoe in the modem is messed up so it isn't authenticating.
I'd have to say there is another issue as the Firmware holds/stores the PPPoE shim and it holds/stores the Modem code including the Virtual Circuit data aka the VPI/VCI pair. If, and this is a tremendous, huge, super size big if, it would not work with any PPPoE. You likely were trying to set it up while using the Netgear online and that won't work.

You would hook a single PC to the Comtrend and set it up as seen in the User Guide for PPPoE. Reboot the Modem after saving the changes and reboot the PC. Now test to verify all is working before trying to add more PCs.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

ndowens

join:2009-06-20
i unhooked my netgear router and hooked the comtrend modem to my desktop straight, but still it wouldn't load the config menu
-
Forums » Equipment Support » Broadband Modem (Hardware)« [DSL] Recommended ADSL,ADSL2+ modem  


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