EMBWayne
Premium
join:2002-04-25
Wayne, PA
| Configuration Problem Bria for Outlook Recently, I purchased a new system running Microsoft Windows Vista Premium with Office 2007 Professional with 4 GB of RAM. I have Vonage video IP telephone service. I’ve tried to configure Bria for Outlook to work with Outlook 2007. Technical support for both these products leave something to be desired. I spent approximately 9 hours trying to get this configuration correct and my success has been... I wouldn’t be here if I had a success.
I am using Bria for Outlook Version 2.0.2. Listed below what I believe to be the most critical configuration settings:
User ID: my Vonage telephone number (not my Vonage soft phone number)
Password: the special password Vonage assigned to me.
Authorization User Name: my Vonage telephone number (not my Vonage soft phone number)
Domain Proxy:
Register with domain and receive incoming calls check box is checked
Send outbound via:
domain
proxy sphone.vopr.vonage.net
target domain
SIP listen port:
Manual override: 5070
Topology
IP address
Discover global address Yes
Use of local IP address
STUN server
Discover server Yes
Use of this server
Enable ICE check box is checked
After entering the above configuration settings, rebooting and loading Outlook 2007, the Bria toolbar indicates that telephone service is available; however, I cannot receive calls nor can we make calls. When I placed a call to my softphone number, there is no message displayed that there is an incoming call. Likewise, when I make an outgoing call I did not hear any touchtone sounds on an extension.
Devices:
Headset Mode:
Speaker: my speakers
Microphone: (2-CS50/CS60-USB He
Speakerphone Mode:
Speaker: my speakers
Microphone: (2-CS50/CS60-USB He
Phone Ring Device:
Ring device: my speakers
Does anyone have any suggestions and figure Bria for Outlook 2007 to work on a Windows Vista Premium system? |
