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Morty552

join:2009-02-15
Guntown, MS

reply to ptrowski

Re: Metrocast of Mississippi

Thats a big 10-4 on the gamer package, and that is an issue they don't seem to care about, despite my consistent complaints. I actually consider 4mb download decent since it on functions at what its supposed to 5% of the time.

Bourbon

join:2007-12-24
Guntown, MS

1 edit

said by Morty552:

Thats a big 10-4 on the gamer package, and that is an issue they don't seem to care about, despite my consistent complaints. I actually consider 4mb download decent since it on functions at what its supposed to 5% of the time.
Do you have names of the people you've been talking to? By the time I got my problem fixed, I was on a first name basis with the tech and his supervisor. It literally takes CONSTANT complaining, Morty. I have pages upon pages of emails saved from my fiasco. I can sympathize if you're into gaming, since I am, and a crappy connection is the enemy to us gamers.

What I found out through line quality tests, was that any time your connection isn't showing it's full connection speed (10/1), there was a packet problem every time. Reduced speed ALWAYS meant there was a quality issue somewhere. Never did I run a line quality test (or have smooth games) if the speed tests showed slower than expected results....even if they were in the 5-6mb range.

Morty552

join:2009-02-15
Guntown, MS

Right O, playing Call Of Duty:WAW is a bit of a challenge when everything you do is delayed a second. I'm very aware the problem lies in the connection as i've tested that with the new computers i've built and I must admit i've been so busy here lately I have called in to complain. Tho I sense I shall soon since the new online bill payment thing wont let me sign up as my account doesn't exist....


Bourbon

join:2007-12-24
Guntown, MS

said by Morty552:

Right O, playing Call Of Duty:WAW is a bit of a challenge when everything you do is delayed a second. I'm very aware the problem lies in the connection as i've tested that with the new computers i've built and I must admit i've been so busy here lately I have called in to complain. Tho I sense I shall soon since the new online bill payment thing wont let me sign up as my account doesn't exist....
Nothing will change unless you stay on them, Morty. CONSTANTLY. If I had said nothing, I'd still be complaining about lag in Gears 2 (or anything else).

Morty552

join:2009-02-15
Guntown, MS

I'll do some complaining today when I call to see if they want me to pay my bill or not. Since they decided to change account numbers around and send me a bill saying payment due upon receipt, when I wasnt even behind to begin with.


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