One-Year Contract in Vonage http://www.dslreports.com/forum/r22472899 en Sun, 29 Nov 2009 02:28:06 EDT Sun, 29 Nov 2009 02:28:06 EDT Re: One-Year Contract http://www.dslreports.com/forum/remark,22558244 ImBatman : I say Vonage is a lying stinking SOB of a company.
And, i was charged far more than $39.]]> http://www.dslreports.com/forum/remark,22558244 Tue, 16 Jun 2009 05:43:30 EDT Re: One-Year Contract http://www.dslreports.com/forum/remark,22487684 Phatty :
said by voiptalk :

Why wouldn't they grandfather in the February 1, 2007 - May 29, 2009 customers and change them to 1 year? Sadly, that seems typical of what Vonage has become ..... screw the customers with fees at every turn. If I had signed up on May 28th, you can bet I would be telling everybody I knew how they screwed me and warn them about ever signing up for service.
You know Vonage could have a good reason for doing so. Such as the cost of their ATAs has dropped considerably allowing them to do 1 year contracts and still turn a profit off a customer... Or they could just be anal.... Hard to know for sure either way.]]> http://www.dslreports.com/forum/remark,22487684 Wed, 03 Jun 2009 08:06:53 EDT Re: One-Year Contract http://www.dslreports.com/forum/remark,22487544 anon : Why wouldn't they grandfather in the February 1, 2007 - May 29, 2009 customers and change them to 1 year? Sadly, that seems typical of what Vonage has become ..... screw the customers with fees at every turn. If I had signed up on May 28th, you can bet I would be telling everybody I knew how they screwed me and warn them about ever signing up for service.]]> http://www.dslreports.com/forum/remark,22487544 Wed, 03 Jun 2009 07:03:11 EDT One-Year Contract http://www.dslreports.com/forum/remark,22472899 Erg : From 2 years to one.

Vonage TOS 8.7:

Disconnection Fee (Does Not Apply to Business Plus Customers).
You will be charged a disconnection fee of $39.99 per voice line if your service is disconnected, subject to state and local laws. However, the disconnection fee may be waived according to the following:

1) If your subscription date is on or before January 31, 2007 and your service is disconnected after 1 year following your subscription date, the disconnection fee is waived; or

2) If your subscription date is on or between February 1, 2007 and before May 29, 2009, and your service is disconnected after 2 years following your subscription date, the disconnection fee is waived; or

3) If your subscription date is on or after May 29, 2009, and your service is disconnected after 1 year following your subscription date, the disconnection fee is waived.

»www.vonage.com/features_terms_se···1W1#FEES
]]> http://www.dslreports.com/forum/remark,22472899 Sun, 31 May 2009 14:35:42 EDT