said by nasadude
:said by TKJunkMail
: And then you get the customer on
slowly increasing costs so that they will hardly notice. That reduces the chance of them jumping ship to a low probability - especially since the other companies will likely adopt this winning strategy. No competition on price to worry about.
So, your suggestion is they treat their customers like the "boiling frog": don't turn up the heat (charges) to high all at once or they'll jump out; turn up the heat (charges) slowly, and before they realize it, they will be cooked (fleeced)!
as far as "No competition on price to worry about", it's more like "no competition to worry about".
But when you mix stupidity and greed all you get is a badly run business. But now that TW has screwed up any possible chance of a per-use model, I really doubt they are going to try it again. TW has proven that this is NOT what customers want, no matter what they say or do.