http://www.dslreports.com/forum/r22455846 en Tue, 24 Nov 2009 13:32:25 EDT Tue, 24 Nov 2009 13:32:25 EDT http://www.dslreports.com/forum/remark,22455846 PX Eliezer : 1) It's always good to check in advance about cancellation fees.

BroadVoice is pretty upfront about this:

"Can I cancel at any time? We hope you won't, but yes, you may cancel at any time. If you cancel within the first 30 days of service activation for any reason, through our Money Back Guarantee we will waive the $39.99 disconnect fee and refund your activation and first month of service."


"You must cancel your service within 30 days of the activation of your account, return your equipment within 14 days of cancellation and not exceed 250 minutes of in-plan usage in the first 30 days of service. You are responsible for any charges for overage, international or directory assistance calls. If you exceed 250 minutes, you will not be refunded for the first month of service. Customer is responsible for return shipping."

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2) BroadVoice is ALSO very upfront about extra fees, as clearly listed on pages such as this:

»www.broadvoice.com/rateplans_unl···rld.html

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3) Also, BroadVoice is near the bottom of the ratings list of this website (the SAME website where you posted your review!) »/gbu/

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So it looks to me that you did not do enough investigation before signing up with them. Your research was 0 for 3.]]> http://www.dslreports.com/forum/remark,22455846 Thu, 28 May 2009 00:13:01 EDT