cameronsfx
join:2009-01-08
Pensacola, FL
 ·Cox HSI
 ·magicjack.com
 ·Verizon Wireless B..
 ·AT&T DSL Service
| reply to CUBS_FAN
Re: Good news by Karl
said by CUBS_FAN  :This article is actually Good News Vs Good News. I'll probably update my review and possibly give Comcast a higher score  Comcast has implemented a policy of fixing things quickly. They do have a 30-day guarantee at start of services. Only one who has that I know of. Comcast is trying. CDV is next day repair, which fixes HSI and Cable too if they are down.
If Comcast CDV or HSI or Cable, call the executive hotline. Your local office will know the number. If CDV, you can file a PSC/PUC complaint.
I know they fixed all my parent's problems fast so they are trying hard to fix things.
Based on my parent's issues and resolution vs. mine with Cox, I'd give Comcast more leaway to fix. |
