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Anonymous
Premium
join:2004-06-01
IA
reply to fiberguy
Re: Now this...

Agreed. Besides customers won't lose their TV/Internet/Phone service. Someone will always take over. Rain fade is a fact. Satellite service goes out during storms. Anyone saying this is not true is full of shit.


ChrisDG74

@qcrepro.com

Gonna put my 2cents in here. As a cable subscriber from 1994-2001 and a DirecTV subscriber from 2002-now, my experience has been that cable outages were far worse. I had TWC and every time the wind got over 30 MPH, the cable went out. Every time there was lightning, the cable went out. Every time it snowed more than 5 inches, cable went out. It would be out anywhere from 2-12 hours. This was not at one residence, just to put that thought to rest. This was in 3 different apartments in three different parts of town. Has my DirecTV gone out? Sure, but with DirecTV, I have lost my signal for no more than 15 minutes at a time. It takes a MAJOR storm to roll through and block the signal(sideways downpour, thunder/lightning, 50 MPH winds all at the same time). You could add up all the minutes lost and still not come up with more than the average cable outage I had(7 hrs).


Flibbetigibbet

@lmco.com

reply to Anonymous
Satellite can go out during very HEAVY storms, unless your dish is mis-aligned. In that case it'll happen more often.

Back when I had cable TV, I lost their signal during rainstorms a lot more often than I've ever lost my satellite signal.

Plus cable companies clean out the Jerk Store every time they go hiring for customer "service" reps...


Anonymous
Premium
join:2004-06-01
IA
My cable service is not affected by storms. So what's your point?


Flibbetigibbet

@lmco.com

My satellite service isn't affected by storms, either--the only exceptions were a tropical storm and a hurricane, in both cases the power went out about a minute after the dish lost signal.

If you have a properly aligned dish, rain fade is a very rare occurrence. If you've never lost cable service in bad weather, you're an exceptionally lucky (and rare) cable subscriber. Good for you.


user00001

@qwest.net
reply to Anonymous
Our old Comcast connection was frequently affected by rain storms. Unless the dish is not aligned for cap, it take quite a storm to knock out sat TV. And there is no rain fade either.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to Flibbetigibbet
Great for you, however YOUR experience does not set the status quo for the technology itself, but nice try.

It's a known fact that cable is not typically affected by rain or heavy cloud covers. It IS a known fact that Satellite is.

Now, you're coming in here and saying "If you've never lost cable service in bad weather, you're an exceptionally lucky (and rare) cable subscriber." which is completely different. If you want to talk about "bad weather" now, that opens up the definition broadly to include tornadoes and hurricanes. Point your finger to Florida or anywhere in the Tornado alley and I'll show you where "BAD WEATHER" will take down cable.. oh, and phone, and power, and... but, if you want to get back on topic and talk about heavy rain and snow, then we'll all be on the same page again.

But, if you think that bad weather takes down cable and you're "exceptionally lucky (and rare)" then you are totally misguided, or simply trolling.

You've obviously not worked for any dish company like some of us or are simply cheer-leading for your cause. Either way, you're not even close to correct with your post.


dsldude08
Premium,VIP
join:2008-01-03
La Crosse, WI
·CenturyLink

reply to ChrisDG74
I agree completely. I've had DirecTV in the past and now have DISH and I have never lost signal unless the storm were to the point we had to go in the basement and take cover. So, at that point, if your TV isn't working, what's the big deal when you're not watching it anyway (taking cover)? I've had bad experiences with Charter in the past, it would start drizzling outside and I'd have snow all over my TV screen and they failed to resolve the issue. Poor service nonetheless.


DougG

@enterprise.com
reply to Anonymous
That ad is genius! All it really does is ask if you want to deal with "Charter's mess". It leaves the outcome of their bankruptcy as an unknown. Basically, "Who wants to deal with that?". The whole lawsuit is comical.

BlakePaulson

join:2008-08-06
Alexandria, MN
·AT&T Wireless Broa..
·Charter Pipeline

reply to Anonymous
Mine goes out when it's sunny out? What's your point? Aside from heavy storms direcTV rarely goes out... how often do fiber cuts, equipment malfunctions, employee errors, and infrastructure problems cause issues for cable users? I bet it's a lot more often than "heavy storms."

I love cable internet but when it come to TV... I say hell no. Charter/Mediacom/Comcast are all unreliable. I should know because I've had all three and can't wait until directv installs my dish on June 2nd (my dad has DirecTV as well and loves it and I've seen the quality...)


mmainprize

join:2001-12-06
Houghton Lake, MI

The problem is worst the more north you dish is located. In the south your dish point a 45 dgrees but up north it is like 20 and must cut through many more clouds and stroms.

IF you are in canada and getting sat form americia then you know this all to well.

Just like calbe, if you live in an area with bad weather then you have a higher chance of cable outage.


Flibbetigibbet

@lmco.com

reply to fiberguy
I'm happy to talk about heavy rain (not snow, haven't been there or done that), and "bad weather" does not include tornadoes or hurricanes (I suspect I've seen plenty more of both than you have). It's just plain bad weather--rain, thunder, lightning. In the years when I had cable (several different companies in different cities), it went out all the time in generic old bad weather. Not destructive weather--bad weather, and it stayed out for well after the storms passed.

Judging by the other responses in this thread, I was hardly the only one. So drop the self-righteousness. It's a bore.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

reply to Anonymous
said by Anonymous See Profile :

My cable service is not affected by storms. So what's your point?
Well my Charter Cable TV is affected by Weather changes and Storms just cleanly knock it off the air/off the cable completely. Rain slightly and it goes snowy, cold and it has huge issues with the dreaded green blocks and frozen images/dropped audio on the Digital Channels that all returns when it gets too windy (hot or cold). In fact Charters been out here over 30 times in the last 5 Years after the "Digital Downgrade" and cannot fix it, blaming the wiring, so they charge to replace it, doesn't fix it, blaming the drop from the pole and charging to replace it, doesn't fix it, blaming their amp/splitter on the pole, replace it and it still doesn't fix it. Then they blame it on the aerial lines in the immediate neighborhood and that they were due to upgrading. After waiting 18 months, they finally finish my area (that was 3 Years ago), and it still didn't fix it. Then they have come out and said the prior tech didn't ground the system and they charge to fix that and it is still not fixed. Next time they blamed the last tech for not making the cable end properly? (too short of a center wire) and they charge to cut each cable in the house, replace the cables in the basement and replace all the ends all the way out side up to the box on the telephone pole (we only have 2 TVs with one Digital STB by Motorolla - replaced 5 times, 2 Way Splitter in the basement, no Internet from them) and that still does not fix it. On 4 occasions they have blamed the problems on corrosion at the connector where the drop wire comes from and at no time has their working on the pole have they ever fixed it.

The only thing Charter delivers reliably is their $%@&#!g bill. Your bill, delivered, not Your World, delivered, but you TV signal now digitized with green block artifacts, broken audio/dropped out audio and frozen black/green screens 60% to 80% of the time.

I hope Charter bites the big Chapter 7 with no reorganization by them, but the needed Fire Sale on everything they have.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
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Forums » Charter Sues DirecTV Over Bankruptcy Ads« pot, meet kettle.  


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