ViviTheMage
vivi
Premium
join:2002-10-28
Minneapolis, MN
clubs: | reply to JimmyD
Re: Is 1and1.com down?
Check out my signature!  |
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chrisle
join:2008-11-21
Wilsonville, OR | reply to ViviTheMage
Can you please suggest a couple? I just need simple web and email hosting |
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ViviTheMage
vivi
Premium
join:2002-10-28
Minneapolis, MN
clubs:
1 edit | reply to chrisle
There are definitely a lot of better options out there then 1and1.
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»vivicalhosting.com -- affordable web hosting with 24/7 tech support ^_^ |
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LevelHosting
Premium
join:2009-04-28
Mississauga, ON
 ·TekSavvy Solutions..
| reply to JimmyD
Hey JimmyD,
With the costs of web hosting services which more than always include email hosting your best bet would simply be another hosting service Vs. email hosting only.
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www.levelhosting.ca - Steadfast & Affordable Website Hosting.
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chrisle
join:2008-11-21
Wilsonville, OR | reply to JimmyD
pop is timing out. Getting real tired of 1and1. Recommendations for a better web/email hosting needed. |
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JimmyD
Premium
join:2002-04-29
TX
| reply to JimmyD
Same nonsense....IMAP servers timing out, cannot access their webmail interface.
I'm ready to dump this lousy service. Any good recommendations? At this point I'm not really interested in a web package, just a decent place to host my own domain's email.
Thanks! |
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rfgtyjgwesdgterg
@comcast.net | reply to JimmyD
1and1.com works
admin.1and1.com works
from web browser. on comcast. |
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me too
@comcast.net | reply to woowah
Was having trouble with mail too, sending and receiving from around 6 pm - 8pm
Started working for me sometime around 8pm EST..was very slow when it did come back up... |
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woowah
join:2002-03-26
m5v5f6
 ·Rogers Hi-Speed
1 edit | reply to JimmyD
Yeah, seriously. I'm looking into how I can switch hosting companies to DreamHost but I've never done it before so I'm afraid I'll break something Fear keeps me at 1and1, and that's just sad - particularly with service like this.
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All about good news! |
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JimmyD
Premium
join:2002-04-29
TX | reply to woowah
Yep, same old crap again. |
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Bit
Premium
join:2009-02-19
00000
 ·VOIPo
·Cox HSI
2 edits | reply to woowah
Down for me too (afternoon 26th PST). I'm also having intermittent trouble using their webmail portal. Of course their status page is useless as usual.
»status.1and1.com/
"All systems functional"
Yeah right.
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POKE 65495,1 |
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woowah
join:2002-03-26
m5v5f6 | reply to JimmyD
The 1and1 smtp server is down for me now (May 26). This true for anyone else?
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All about good news! |
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webshop
@videotron.ca
| reply to ViviTheMage
the main page is now active and i can log into my accounts.
the issue is that my websites are not reachable and the situation is now persisting for more than 24h. I have called 1and1 tech support and their only answer was that they appologies for the inconvenience and that the concerned server is down.
When asked about their SLA, the answer was to send an e-mail to the complaint department, which i did requesting a compensation...
from my previous experiences with this Host I really do not think that something positive or even constructive will come out of all this... They are too big and became too self confident and arrogant. |
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ViviTheMage
vivi
Premium
join:2002-10-28
Minneapolis, MN
clubs:
| reply to JimmyD
1and1.com seems to work OK...albeit a LITTLE slow, it does load.
Maybe they are having network issues?
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»vivicalhosting.com -- affordable web hosting with 24/7 tech support ^_^ |
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webshop
@videotron.ca
| reply to ViviTheMage
This is getting out of hand, my e-shop application with 1and1 has been down since yesterday May 20th around 12pm. I have decided to check again this morning to find out if this was fixed and now, even their main page 1and1.com is down. I am starting really to be worried since last time, they have lost all of my products data. I find that this company starts to prove it self unreliable and that i have to find another host for my biz.  Any one else experiencing something similar??
ThanX |
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ViviTheMage
vivi
Premium
join:2002-10-28
Minneapolis, MN
clubs:
| reply to JimmyD
It seems with these large companies, you never really get the best answer, typically it's vague and incomplete...that or the tech has no idea, and is to far down the ladder to find out what actually happened...because the heads do not want customers to know they screwed up.
They should honestly just release a notice saying what happened.
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»vivicalhosting.com -- affordable web hosting with 24/7 tech support ^_^ |
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msholind
join:2004-02-02
Salmon Arm, BC
| reply to JimmyD
Just a post-mortem update.
On the day of the outage, May 8th, due to all of 1&1's phone lines busy, I submitted a tech support ticket via email. About 10 hours later, I got this response:
Thank you for contacting us.
Please do accept our apologies for any inconvenience this may have
caused you.
Regarding the issue, as of the moment our Admins have already resolve
the issue. This is due to some issues with the network connection.
Possibly that your ISP has updated their DNS Configuration. What you
need to do now is just clear the cache of your DNS configuration of your
connection and also restart your router or modem. It is also best that
you clear the cache and cookies of your browser just to make sure.
I am guessing 1&1 changed their primary and/or secondary DNS servers or perhaps their DNS servers were down. I am still trying to figure out how my browser's cache and cookies have anything to do with my Linux router inability to resolve "pop.1and1.com". 
Damn! Must be my ISP changing their DNS configuration at exactly the same time as ISP's all across North America. That may explain why so many 1&1 customers across  (Atlanta; Texas; Bellaire, OH; Minneapolis, MN). What rotten luck that all of our ISP's decided to change their DNS configuration at the same time, preventing all of us from resolving "1and1.com" properly.
Methinks 1&1 is hoping I am ignorant enough that they can baffle me with technical BS.
I followed up, asking for clarification on what the issues were. On May 9th, I got the following response:
Please provide us the time on where you have checked that our
pop.1and1.com couldn't be reached so we could further check it here in
our end.
So even though I have a ticket number, which would imply that my original message, with outage details like date and time, is tracked in 1&1's support ticket tracking system, 1&1's tech support suddenly has no record of any outage and could I provide the exact time and date so they could find out if there was such any outage.
I gave up after this response as it was obvious 1&1's tech support was not going to provide an accurate, meaningful explanation. |
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ViviTheMage
vivi
Premium
join:2002-10-28
Minneapolis, MN
clubs: | reply to JimmyD
The site is realllllly slow for me. Otherwise it does load. |
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BigReds42
Premium
join:2004-07-14
Bellaire, OH
clubs:
| reply to terryesh
said by terryesh  :Access to e-mail is available; the ability to send e-mail is working; the ability to receive is not. IMAP working ok though. |
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terryesh
join:2000-04-20
Atlanta, GA
4 edits | reply to terryesh
Access to e-mail is available; the ability to send e-mail is working; the ability to receive is not.
EDIT: Unable to send e-mail.
EDIT2: Webmail is functioning.
EDIT3 16:30 EDT Unable to send or receive POP e-mail |
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