  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to ceejay2005 Re: Does a small windshield chip need to be fixed?
said by ceejay2005 :It can be fixed for less than 50 dollars. The OP had the repair done on 05-06-09 (almost 2 months ago) for zero cost out of pocket and posted that they were very happy.
said by haroldo :Wow, that was painless. They showed up at my office, it took the guy 15 minutes to complete. It looks great, you have to know where to look to see the mark. It's a pencil point with a few very faint lines. Total cost $0. Very happy. -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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 ceejay2005
join:2009-05-27
| reply to haroldo It can be fixed for less than 50 dollars. It may never grow, but if it does, a new windshield will cost you hundreds. Things like changes in temperature or water getting into the crack and freezing, along with bumps and other things in the road can cause it to ruin your windshield. houston auto glass
I would spend the 20-50 bucks (in many cases even free depending on your insurance) and get it repaired, because there is really no way to just take a measurement and say "yes this will crack" or "no this will not". |
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  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to haroldo Re: Small windshield chip
Glad to hear of your happiness with the repair. Better living through chemistry and innovation. 
Hopefully you won't need their services any time in the near future, but if you do, you now know what to expect. -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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  haroldo
join:2004-01-16 united state
·Comcast
| reply to haroldo Wow, that was painless. They showed up at my office, it took the guy 15 minutes to complete. It looks great, you have to know where to look to see the mark. It's a pencil point with a few very faint lines. Total cost $0. Very happy. Thank you GEICO! |
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  sailor Merry Whatever ..R.I.P. dadkins Premium join:2003-10-21 Long Island
| reply to haroldo A Safelite tech just left my house. I had gone down to the local office late last week to price out a windshield replacement for a 1981 Lincoln Town Car I recently purchased. Was quoted same as online quote ( $282.95 ) installed and with the installation being done at my residence. I paid and had an appointment for today after 1 PM.
The tech called early this morning due to we have been having days of on and off rain and asked me if it would be ok for tomorrow afternoon if the rain doesn't stop this afternoon. I said no problem and it continued to rain and I was working using my computer in my kitchen facing my back yard like I do mostly every day and around 4pm the phone rings and it was the tech...sitting outside on the street in his van.
To make a long story longer, the rain held up for the most part but did rain some but not enough to hurt anything..I was using a dry rag to wipe down the dashboard while he did his thing. The tech was very professional, personable and even with the rain starting, he didn't attempt to rush any of his work. He noticed my other Town Car and my Firebird and we shot the breeze for awhile and then the rain came again.
A very excellent experience with Safelite even though I had used them before but that was many years ago. I tipped the tech $20. and he really appreciated it as well as I appreciated the quality of his work...even when it started to rain a bit.
I did ask him about small chips and he said they have one employee down at the shop who does chips and he went on to say he does very good work with high customer satisfaction.....He went on to say if someone has a chip in the windshield to bring their vehicle to their local Safelite shop and they will tell you if it is worth fixing or leaving alone or replacing the windshield.
Based on my experience today I highly recommend Safelite. |
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 tcope Premium join:2003-05-07 Sandy, UT
·Comcast
| reply to Doctor Olds I can tell you that Safelite did repair windshields way prior to 1998. I understood it as they formed a special unit as in, that unit was now dedicated just to windshield repairs. Insurance companies around that time were really pushing windshield repairs vs replacements. As I mentioned, I worked for USAA around 1985 and I had two responsibilities at the time... taking new loss reports and paying glass bills. I paid thousands of bills from Safelite. |
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  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to tcope said by tcope :Safelite as a company has been around since 1947. While I can't say when Safelite started to repair windshields, it was _well_ before 1998. Look at who wrote the article I posted about (hint, it was Dave Schuh). Now look at the link you provided. Hmm same author who is/was the same owner of the rights you quoted, too aka Dave Schuh.
This is the accurate quote from Dave Schuh.
»www.nwraassociation.org/history.php quote: In 1998 the marketing of windshield repair changed dramatically when Safelite Auto Glass, the largest glass replacement retailer in the US, decided to embrace windshield repair by forming a unit specializing in repair. Safelites Repair Medic program was developed under the leadership of Paul Gross.
They didn't "have it" before 1998 if they had to "form it" in 1998. Dave Schuh had the Glass Medic North American rights until the late 90's, so Safelite didn't have it until after Dave Schuh sold it to their Parent Company.
Dave ought to know.
quote: In the very early 90s Glass Medic was sold to its largest international customer, Belron International, the largest glass replacement retailer in the world. The North American rights were sold to Dave Schuh, a former manager of Novus. Dave operated the company until the late 1990s when Belron purchased it back.
Belron was repairing Windshields in Europe before it was embraced by the US Glass Industry.
quote: By the year 2000, significant changes occurred in the repair versus replacement marketing. Although repair had been done by independent replacement dealers, and to a limited amount by some of the larger US retailers, many replacement dealers, and most large retailers did not devote a major effort towards repair. While repair was being done by leading replacement companies in Europe, such as Belrons Carglass and Autoglass divisions, it was not done to the same extent in the U.S.
-- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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 tcope Premium join:2003-05-07 Sandy, UT
·Comcast
| reply to Doctor Olds Safelite as a company has been around since 1947. While I can't say when Safelite started to repair windshields, it was _well_ before 1998. I worked for USAA in the 80s and they used Safelite for windshield repair. I paid several thousand bills for repairs to Safelite.
Here is a better quote: "In 1998 the marketing of windshield repair changed dramatically when Safelite Auto Glass, the largest glass replacement retailer in the US, decided to embrace windshield repair by forming a unit specializing in repair." They _changed_ their set up in 1998. They did not start repairing in 1998. This was done as repairing windshield was becoming very popular at the time. Harmon Glass also followed suit and created a specialised unit as well.
Using existing technology and making it current is nothing new. In that another company established vacuum technology to repair windshields prior to now means nothing in regard to what I posted. To my knowledge other winshield repair companies are not using vacuum technology to repair windshields at this time and from what I understand, Safelite has greatly improved on this technology as of late.
Here is a photo of the vacuum that they use:
»www.safelite.com/repair3_pop.jsp
Here is a better quote:
"In the mid 1970s, as Novus was establishing its "repair only" specialists, another company began by selling a "vacuum" windshield repair system within the glass replacement market. Mort Gallub in suburban Philadelphia founded Glass Medic. Gallub owned one of the largest auto reconditioning operations on the East Coast and found that replacing windshields meant his profit margins on used vehicles became very slim. He had heard of the early progress of repair, and experimented with various systems. Mort hired a research engineer to improve on the system and eventually developed a "vacuum pump" process that he used within his reconditioning business. Gallub hired, Bill Matles, a young glass replacement specialist to market the product. In the 1980s Glass Medic became the largest selling product within the glass replacement industry."
It's the Glass Medic equipment that Safelite is now using. Here is another quote that I found that was interesting:
"In the very early 90s Glass Medic was sold to its largest international customer, Belron International, the largest glass replacement retailer in the world. The North American rights were sold to Dave Schuh, a former manager of Novus. Dave operated the company until the late 1990s when Belron purchased it back. It is now operating as Glass Medic America under the leadership of Paul Syfko."
Who owes Safelite.... Belron US.
»www.on-lines.com/windshield/history.htm |
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  3SGTE ST215W Premium,MVM join:2000-11-23 there clubs: | reply to Doctor Olds I would beg to differ there. A syringe cannot create enough vacuum, and the sealant is thus not drawn into the glass. |
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  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to 3SGTE said by 3SGTE :Relatively speaking, the DIY kits are a load of cr*p. The kits with a vacuum pump/syringe actually work well. -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to tcope said by tcope :My recommendation would be to use Safelite with the new technique that they use. They actually connect a pump over the crack and creates suction and pulls the epoxy into the crack. It's more expensive (I think they charge about $65) but GEICO should pay for the repair with no deductible The glass repair industry has had the vacuum pump for a long time. 30+ Years that I know of.
»www.nwraassociation.org/history.php quote: In the mid 1970s, as Novus was establishing its "repair only" specialists, another company began by selling a "vacuum" windshield repair system within the glass replacement market. Mort Gallub in suburban Philadelphia founded Glass Medic. Gallub owned one of the largest auto reconditioning operations on the East Coast and found that replacing windshields meant his profit margins on used vehicles became very slim. He had heard of the early progress of repair, and experimented with various systems. Mort hired a research engineer to improve on the system and eventually developed a "vacuum pump" process that he used within his reconditioning business. Gallub hired, Bill Matles, a young glass replacement specialist to market the product. In the 1980s Glass Medic became the largest selling product within the glass replacement industry.
Safelite is a late player (1998) and has around 11 Years in the repair business. They are copying previous pioneers in the field of vacuum repairing to help pull optically clear adhesive resins into a crack to seal/repair it.
quote: By the year 2000, significant changes occurred in the repair versus replacement marketing. Although repair had been done by independent replacement dealers, and to a limited amount by some of the larger US retailers, many replacement dealers, and most large retailers did not devote a major effort towards repair. While repair was being done by leading replacement companies in Europe, such as Belrons Carglass and Autoglass divisions, it was not done to the same extent in the U.S. In 1998 the marketing of windshield repair changed dramatically when Safelite Auto Glass, the largest glass replacement retailer in the US, decided to embrace windshield repair by forming a unit specializing in repair. Safelites Repair Medic program was developed under the leadership of Paul Gross. The Repair Medic operation spread to major markets in the United States offering repair directly from Safelite. In early 2002 another of the large US auto glass replacement dealers, Harmon Auto Glass, founded its own repair only division under the name RepairOne to concentrate on windshield repair.
-- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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  haroldo
join:2004-01-16 united state 1 edit | reply to horsemouth Thanks to all, there was an overlap between a few of these posts/questions as well as the GEICO calls and e-mails, I have no interest in doing it myself.. I will have SafeLite do the job and let GEICO pay for it. Thanks, again! |
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 horsemouth Please Clarify My CSP Premium join:2002-03-13 canada | reply to haroldo Just a Heads Up. The Insurance CO. May ask for a odometer reading. They did when I got my chip fixed. |
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  3SGTE ST215W Premium,MVM join:2000-11-23 there clubs:
| reply to tcope said by tcope :My recommendation would be to use Safelite with the new technique that they use. They actually connect a pump over the crack and creates suction and pulls the epoxy into the crack. It's more expensive (I think they charge about $65) but GEICO should pay for the repair with no deductible. This is the only way to do it. The chips and cracks can well and truly be invisibly fixed this way.
Relatively speaking, the DIY kits are a load of cr*p. -- Striving for Parfection. |
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 tcope Premium join:2003-05-07 Sandy, UT
·Comcast
1 edit | reply to haroldo My recommendation would be to use Safelite with the new technique that they use. They actually connect a pump over the crack and creates suction and pulls the epoxy into the crack. It's more expensive (I think they charge about $65) but GEICO should pay for the repair with no deductible.
Also, if you leave the chip there is a _very_ good chance that it will spread, especially in winter. Water enters the crack, freezes, expands and the chip starts to crack. |
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  Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:
| reply to haroldo said by haroldo :The product got some bad reviews. I assume you liked it...are the complaints at Amazon... on target? I've used 4 Brands (including the Permatex) with good to excellent results from all. You must follow the printed instructions. There is a review where it worked well, but they admitted there was prep time needed and cleanup time. People in a hurry should pay to have it fixed. Plus you know some men don't read instructions until after it doesn't work. LOL
Here is a another Brand of the product.
Fix-A-Flat - Fix-A-Windshield, Do-It-Yourself Windshield Repair Kit (161890) »www.amazon.com/Fix-Flat-Windshie···to_img_b quote: List Price: $19.48 Price: $12.66 You Save: $6.82 (35%) In Stock. Ships from and sold by Best Price Mirror.
If your Insurance will pay to fix it, then let them as the Glass Techs do those repairs all day and know all the subtleties.  -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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  seaquake Premium,MVM join:2001-03-23 Millersville, MD clubs:  
·Verizon FIOS
| reply to haroldo said by haroldo :Cool, I use GEICO. edit I called... Per GEICO, that coveraged is only offered in NY, CT, AZ and Minn. edit they called back and said it is covered, they'll waive the deductable...yippee!!!! I was gonna say, I'm in MD and we've got that here. Glad they caught their mistake. You will have to sign a waiver from Safe Lite or whoever does the work that there's the chance the windshield could crack. If it does, you will be liable for the comprehensive deductible to replace the windshield. Just don't be spooked when they bring it up. |
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  Mchart Super Joe
join:2004-01-21 Gurnee, IL
·AT&T Yahoo
·RoadRunner Cable
| reply to haroldo If the chip is small enough you won't need to do anything as it won't cause the window to start cracking. You only have to worry if the chip went down deep enough to crack through the first pane of glass. -- THIS IS SPENCER. MISSION ACCOMPLISHED - I HAVE JOE. RETURNING TO BASE. |
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  haroldo
join:2004-01-16 united state
·Comcast
1 edit | reply to Doctor Olds The product got some bad reviews. I assume you liked it...are the complaints at Amazon... on target? |
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  haroldo
join:2004-01-16 united state 3 edits | reply to seaquake Cool, I use GEICO.
edit I called... Per GEICO, that coveraged is only offered in NY, CT, AZ and Minn.
edit they called back and said it is covered, they'll waive the deductable...yippee!!!! |
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