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Forums » User Groups » Companies beginning with C » Callcentric » callcentric with x-lite -- ques
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beachnik

join:2004-01-03
Manhattan Beach, CA
·Vonage

callcentric with x-lite -- ques

I'm a Vonage subscriber who has been playing with CallCentric.

My system:
Fios
Linksys WRTP54G (the locked version)
x-lite v3.0 build 47051 (c)
Mac OS 10.4.11

The issue:
After 'discovering network', it takes x-lite something like a minute to 'register'
Then, when I make a call, it takes x-lite another 60 seconds take start the dialing process.
Once the connection is completed, everything is fine. Good call quality. It just takes forever.

What has your experience been?
I think this is really a question for folks with the same locked router. The tech support people at Callcentric have been very good about trying to help me sort this out (lots and lots of suggestions). They finally threw in the towel and said they think it must be due to my Linksys router being locked. I'm just trying to get confirmation from a third party before I run out and buy a new router (only to find out that the router is NOT the problem!)

RogerD

join:2008-07-15
Sunnyvale, CA

I've moved up from x-Lite to EyeBeam to connect multiple VoIP services, but it sounds like you might need to tweak your dial plan. I use:
#1\a\a.T|+xxxxxxxxxxxT;match=1;prestrip=2;match=2;prestrip=1
This allows me to use my contact list from Outlook that has +1 numbers from my cell. It's also been reported dialing # at the end of the number may get it to process the call quicker.

Also, have you tried putting your computer before the router (if you can) to see how the service works then? Might help prove if a new router would help.

beachnik

join:2004-01-03
Manhattan Beach, CA
·Vonage

said by RogerD See Profile :

I've moved up from x-Lite to EyeBeam to connect multiple VoIP services, but it sounds like you might need to tweak your dial plan. I use:
#1\a\a.T|+xxxxxxxxxxxT;match=1;prestrip=2;match=2;prestrip=1
This allows me to use my contact list from Outlook that has +1 numbers from my cell. It's also been reported dialing # at the end of the number may get it to process the call quicker.

Also, have you tried putting your computer before the router (if you can) to see how the service works then? Might help prove if a new router would help.
Roger...

Thanks for that. I found a solution and posted it elsewhere (forgot to come back here and post it).

The kind folks at x-lite helped me sniff it out. They said 'sounds like a DNS relay problem - if you can find it, turn it off'.

Well, in my router configuration setup, there is no 'dns relay' but there is a 'dns proxy'. I disabled it and x-lite is working much better.

I also found a post here on dslreports where someone said to ping my dns before and after. Assuming I did the 'ping' correctly, I didn't see any significant difference.

Now, I'm off to find a decent, cheap ATA for use with CALLcentric!
-
Forums » User Groups » Companies beginning with C » Callcentric


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