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Forums » Up and Running » Security » Spam, Scam and Phishbusters » [Scam] Supportonclick.com scareware scam
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Weeding out the scammers and other fun. »
« Ebook websites, fraud charges, Devbill/DigitalAge/Pluto  
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Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

 [Scam] Supportonclick.com scareware scam

A lot of people have been reporting that they have been receiving cold calls from someone with a heavy Indian accent claiming they received a report that their computer is infected with a virus and is about to crash, and then offering to sell on a website called www.supportonclick.com software that supposedly fixes it.

In fact the software is nothing more than rogue security software, and the scareware scammers are hoping people will fall for it at $30-50 a pop.

»www.theregister.co.uk/2009/04/10···re_scam/

A callback number of 347-289-3770 is usually given, and there are quite a few reports about the scam at 800notes.com: »800notes.com/Phone.aspx/1-347-289-3770
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
·Comcast
·Alameda Power & Te..

Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
I started getting these calls in January. It took me telling them 3 different times to quit scamming me. They kept trying to tell me they were working with Microsoft. I kept telling them they were scamming me and I was no fool.

Knock on wood, but no calls since then. Three different calls from the same person on 3 different days.
--
TH ~ NE ~ EPN ~ NC ~ TD

Whip

join:2009-01-23
Califon, NJ

reply to Doctor Four
This response made me chuckle:
quote:
Rating: 0 Diane - 10 Apr 2009
@Hempton72: Possible, yes. Likely, no. Don't give it a second thought. If he calls back, tell him you're running Linux and hang up.


pcdebb
RIP dadkins
Premium
join:2000-12-03
Tampa, FL
clubs:

reply to Doctor Four
Re: [Scam] Supportonclick.com scareware scam

hmmm, these a$$holes may have just called my stepdad. he just bought a computer last week and just went online today. he was telling me about a call he received a few days ago, monday i believe, about something being wrong with the computer and how it needed to be fixed. which i told him it had to be bs because his computer wasnt even online!!
--
| map your city |


rzaruba

join:2000-08-04
reply to Anon
I guess we can change the old "Is your refrigerator running?"
routine......

Whip

join:2009-01-23
Califon, NJ

reply to Anon
Please explain how someone who has never had access to someone's computer can call that person and tell them that they know/'recieved a report' (from where since no one else would have access either) that the person's computer is slow?
They can't because it's a lie.

TheWickerMan

join:2002-04-09
Enola, PA

reply to Anon
said by Dani09 See Profile :

Hey, I got a call from these guys a few days back. Asked if my computer was running slow. I usually get hundreds of calls offering free trips to free cards. and I usually hang up on these.

Dunno what happened, I told these guys yes. And let me tell you, they were awesome. My computer is considerably fast now. No idea why they are called scams, but they really helped my computer gain speed, and that's what matters to me.
Hmm, registered just today, first and only post... no, that's not suspicious at all, is it?


rzaruba

join:2000-08-04
quote:
Hmm, registered just today, first and only post... no, that's not suspicious at all, is it?
No suspicions at all, CLEARLY a shill.


Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

reply to Anon
said by Dani09 See Profile :

Hey, I got a call from these guys a few days back. Asked if my computer was running slow. I usually get hundreds of calls offering free trips to free cards. and I usually hang up on these.

Dunno what happened, I told these guys yes. And let me tell you, they were awesome. My computer is considerably fast now. No idea why they are called scams, but they really helped my computer gain speed, and that's what matters to me.
Scam shill finds Google entry on scam.

Scam shill joins broadband site and posts to scambusting forum in an attempt to boost same scam. This results in unintended boosting of Google page rank.

More see scam for what it is, despite efforts of scam shill to defend it.

Scam shill fails epically.

Try again, scam shill!
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)


avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ
say that ten times fast
--
Team JON.

Laura26

join:2009-07-24

reply to Doctor Four
May be I am posting twice. I cant see my post somehow. Here it goes:

I am nervous because i have received a call from them and let them handle my antivirus issue. They have solved the problem. Have I been scammed? They have not taken money as yet and said I am on trial period.


Kibbles
Premium
join:1999-07-31
Mission Viejo, CA
How exactly did you "let them handle " your issue?
--
»www.angryrenter.com/


Kibbles
Premium
join:1999-07-31
Mission Viejo, CA

1 edit
reply to Laura26
Hmm...double post.

garys_2k

join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage

reply to Laura26
said by Laura26 See Profile :

May be I am posting twice. I cant see my post somehow. Here it goes:

I am nervous because i have received a call from them and let them handle my antivirus issue. They have solved the problem. Have I been scammed? They have not taken money as yet and said I am on trial period.
Yes, you've been scammed. Cancel that credit card and get a new one, watch for carryover charges and alert your bank to any from this company (or others you know you didn't make, the scammers often share card data) as FRAUD.


Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

reply to Laura26
Did you give them your credit card number or download something from a site they told you to go to?

Because if you downloaded something they recommended, it was most likely rogue security software. And if you gave them your credit card number, they'll start charging you for services you don't need, or commit outright fraud. Either way, you've most likely been scammed and had better cancel that card.

Assuming of course that you are not a shill for the company.
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)


rzaruba

join:2000-08-04
quote:
Assuming of course that you are not a shill for the company.
or a shillette...................

Laura26

join:2009-07-24

reply to Doctor Four
Well, no. I did not give my credit card no. I said I don't have one. BTW I'm no shill or whatever...as i said they told me "I was on trial period". Now I don't know what that means but I got the antivirus fixed.

So till now it is not a horror movie for me.

Whip

join:2009-01-23
Califon, NJ

And exactly how did someone, who you have absolutely no clue about, just happen to know that you needed your computer 'looked at' and decided out of the blue to call you?

You probably didn't need to give them any financial info....it was more than likely already on the computer that you would have had to give them access to.

Laura26

join:2009-07-24

reply to Doctor Four
Now, that is intimidating. Though I do not have important info lying here and there but its just that I watched them work on my comp.

So I know exactly where they went. I just saw them cleaning the registry and then uninstall the existing antivirus and replace it with a new McAfee.
-
Forums » Up and Running » Security » Spam, Scam and PhishbustersWeeding out the scammers and other fun. »
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