eva5676
join:2009-04-02
Conway, AR
| connection problems
hi, i've had some problems going on for the past month and cant really seem to find out what's going on. my modem keeps resetting itself. the standby light blinks and then it starts power cycling again. it is a motorola modem, that i just bought because i thought it would fix the problem. i've had tech's come out a few times. they have replaced splitters, cables, the trap, and the drop box. problem still persists.
Downstream Value
Frequency 693000000 Hz
Signal To Noise Ratio 37.6 dB
Power Level -1.7 dBmV
Upstream Value
Channel ID 4
Frequency 38000000 Hz
Power 48.7 dBmV
i have seen Upstream power values of 50.2 dBmV directly after it resets.
here are the modem logs.
1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
2009-04-02 10:57:48 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-02 10:57:48 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-02 09:03:43 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-02 09:03:43 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-02 04:55:15 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-02 04:55:15 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-02 02:26:06 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-02 02:26:06 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-02 00:28:21 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-02 00:28:21 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 21:04:10 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 21:04:10 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 20:35:30 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 20:35:30 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 20:25:19 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 20:25:19 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 19:30:07 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 19:30:07 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 17:15:55 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 17:15:55 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 14:49:14 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 14:49:14 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 14:20:49 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 14:20:49 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 13:02:47 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 13:02:47 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 12:17:54 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 12:17:54 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 10:53:28 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 10:53:28 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 10:34:56 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 10:34:56 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 10:24:08 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 10:24:08 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 09:47:51 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 09:47:51 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 09:32:29 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 09:32:29 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 08:18:45 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 08:18:45 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-04-01 07:46:29 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-04-01 07:46:29 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active
2009-03-31 22:41:25 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-03-31 22:41:25 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2009-03-31 22:40:53 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-03-31 18:26:52 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-03-31 18:26:52 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-03-31 11:14:21 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active
2009-03-31 08:27:52 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-03-31 08:27:52 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:03 6-Notice M571.1 Ethernet link up - ready to pass packets
i also got a "TFTP failed - configuration file NOT FOUND"
once, but havent gotten one in a while.
plz help me. |
