Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC | reply to kushiro
Re: Usage Billing
No need for apologies, what I meant is that the outage is for the My Account section.
I don't even know why I mentionned the usage page only, maybe because the only thing I use My Account for is to check my bandwidth usage hehe |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | remember that 'My Account' isnt the same as your old selfcare login, you may need to make a login for it if you havnt already |
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kushiro
join:2009-02-16
Niagara Falls, ON | reply to Krispy
Yeah, I knew that. I've been using the My Account just about every day since the switchover, but the login wasn't working. It seems to be ok now, I just got in and saw that the bandwidth page is still not available. |
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Barry
join:2008-11-04
Oakville, ON | I can't access mine either. |
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backness
join:2005-07-08
K2P OW2
| reply to Krispy
Lets be clear here,
Cogeco representatives admitted yesterday to the CRTC that there was no need to throttle connections for about 95% of the day.
Anything they tell you about congestion is BULL. (as the 40 pages of comments correctly show)
Anyone from the Cogeco Staff want to comment on this? (your silence only implicates you in the steady stream of FUD and takes away from your credibility) |
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Fireblade
join:2008-08-27
St Catharines, ON | reply to Krispy
But but but... The network will degrade if they don't throttle!!!!
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I love fish sticks. I love putting fish sticks in my mouth. |
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FreeTheNet
@cgocable.net
| said by Fireblade  :But but but... The network will degrade if they don't throttle!!!! Technically they are not throttling, the are using packet disruption. They are sorting packets and dropping certain ones to slow down the flow, which is actually far worst then what bell does, by just throttling.
The alarming thing about this is, who is to say they aren't doing this on VOIP like vonage or other competitors, or certain websites.
Sure they might never admit to doing this, and will play word games to convince the naive and less technical, but we all know they have lied about this in the past, even in these very forums. |
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Fireblade
join:2008-08-27
St Catharines, ON | reply to Krispy
They're throttling the upload, that I know for a fact. |
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urbanriot
join:2004-10-18
St Catharines, ON
 ·Cogeco Cable
| reply to FreeTheNet
said by FreeTheNet :
The alarming thing about this is, who is to say they aren't doing this on VOIP like vonage or other competitors, or certain websites. I have friends using Vonage with Cogeco and they have zero complaints. I believe Gixxer has Vonage as well and could probably confirm or deny how well it works or doesn't work on Cogeco. |
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backness
join:2005-07-08
K2P OW2 | or perhaps cogeco could tell the customer who pays for service what they are doing instead of the consumer spending his/her free time trying to figure this out from imperfect information |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
 ·Vonage
| reply to urbanriot
said by urbanriot :said by FreeTheNet :
The alarming thing about this is, who is to say they aren't doing this on VOIP like vonage or other competitors, or certain websites. I have friends using Vonage with Cogeco and they have zero complaints. I believe Gixxer has Vonage as well and could probably confirm or deny how well it works or doesn't work on Cogeco. No problems with Vonage for over 5 years.
said by backness :or perhaps cogeco could tell the customer who pays for service what they are doing instead of the consumer spending his/her free time trying to figure this out from imperfect information Indeed and they should explain it in layman's terms with examples, not technical jargon that the customer will NOT understand.
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I love fish sticks. I love putting fish sticks in my mouth. |
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FreetheNet
@cgocable.net
| reply to Fireblade
@gixxer
Yes they "do" throttle, but not the same way bell does. Packet disruption effects a lot more then just speed, depending on settings it can effect max connections as secondary action of time out and so on...
@urbanriot
They can do this, is the point. Aren't you the same person that denied throttling of P2P for years on this forum with that same kind of argument. Guess you don't learn.
@backness
Yep, but the problem is the only people they will be honest to are the CRTC, since they are the only ones that could do anything about it. |
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Last Parade
One of the Brightest Stars
join:2002-10-07
Port Colborne, ON
 ·Acanac
·Cogeco Cable
| reply to Krispy
Got my second telemarketing call from Cogeco last night. They try to sell me on the phone service which is "$20 less" than what I'm paying for only 30 bucks or something. I tell them I'm paying $9.99 for VoIP (which could be less if I could be bothered) and ~$25 for 6 Mb DSL. They act surprised and I say have a good day. |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage
| said by Last Parade :Got my second telemarketing call from Cogeco last night. They try to sell me on the phone service which is "$20 less" than what I'm paying for only 30 bucks or something. I tell them I'm paying $9.99 for VoIP (which could be less if I could be bothered) and ~$25 for 6 Mb DSL. They act surprised and I say have a good day. That $9.99 is with Acanac right? I think I'm going to switch to them once I find that Cisco VTA for under $40.
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I love fish sticks. I love putting fish sticks in my mouth. |
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FreetheNet
@cgocable.net
| reply to Fireblade
quote:
= Fireblade
No problems with Vonage for over 5 years.
Also I want to point out. Rogers has admitted to the CRTC that they use DPI to sort the packets and prioritize "their" VOIP packets over normal surfing and p2p and so on.
Cogeco does the same thing, so in fact, Cogeco is already sorting your vonage packets and making it a lower priority on the network then say Cogeco VOIP packets.
Now if your area becomes congested, your neighbor with cogeco home phone is going to have better call quality and no dropped calls, compared to someone using another VOIP service, you might not notice this on the user end depending on a lot of variables and congestion...yet. |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON
1 edit | Cogeco doesnt prioritize internet VOIP traffic at all. Digital phone traffic is run on a separate stream from any traffic to the internet
If you don't understand how Cogeco digital phone works in relation to a SIP service don't comment on it. |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| reply to FreetheNet
said by FreetheNet :
Cogeco does the same thing, so in fact, Cogeco is already sorting your vonage packets and making it a lower priority on the network then say Cogeco VOIP packets. Cogeco is not doing that and you know it. Stop trolling. |
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FreetheNet
@cgocable.net
| reply to exseven
SIP or (session initiation protocol), still uses TCP and UDP and you make it sound like it's on a separate circuit, it's not. It still goes through the same nodes. Hence why internet is down, your Cogeco home phone will be down.
They are priortized on a higher level then normal VOIP traffic on the cogeco network. Cogeco was never directly asked this, but rogers was, and they admitted to it.
I just wish cogeco would get back up and answer more questions from the CRTC, very enlighting, it's a shame that certain people never learn things.
Just to drive my point home, here is a quote from Krispy directly in a previous post:
said by Krispy: :
Correct. To clarify, it's not that Cogeco VOIP traffic rides on a separate physical circuit, it's just given priority over your regular internet traffic.
Please don't call me names, just stating the truth, no need to name call because your wrong. |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | separate physical circuit |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| said by exseven :separate physical circuit Any chance you can link him to the previous discussion over this topic with xeroid, where it was discussed in greater detail? |
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