decades
join:2005-01-17
San Francisco, CA | ported out after 4 years do I need to return my vt1005? I think I bought this when I first signed up. thanks | |
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 Erg
Too lazy for idealism
join:2008-01-19 | Re: ported out after 4 years No need to unless you had it replaced recently. | |
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 | decades
join:2005-01-17
San Francisco, CA | Re: ported out after 4 years thanks that's what I thought... | |
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| Scyber
join:2001-12-28
Trenton, NJ
| said by Erg  :No need to unless you had it replaced recently. I'm assuming the same would apply to my ata 186 too? I'm think of porting out and I was wondering if I could re-use my 186. Will Vonage still unlock them? | |
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stlpaul
join:2006-11-15
Saint Louis, MO
| Did they ever terminate your service or did they keep billing you? I ported mine a couple weeks ago and sure enough they billed me for another month today, and the useless Indian e-mail support people are clueless, apologizing for their "helplessness" in not being able to tell me anything or do anything for me. | |
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| garys_2k
join:2004-05-07
Farmington, MI
 ·Future Nine Corpor..
·Vonage
| said by stlpaul :Did they ever terminate your service or did they keep billing you? I ported mine a couple weeks ago and sure enough they billed me for another month today, and the useless Indian e-mail support people are clueless, apologizing for their "helplessness" in not being able to tell me anything or do anything for me. Dang, I'd dispute that charge. I have to say that I got my "account terminated" email from them the day my port out went through. I'll be watching for a charge on the 15th, though, just in case they "forget." | |
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stlpaul
join:2006-11-15
Saint Louis, MO
| Yeah, I will dispute it. They said their records show that number is still active with them, which is nonsense. They are a phone company, just call the number and see where it goes. Jeez.
Their record-keeping errors are a problem, but they aren't my problem. Their terms of service (section 6.6) clearly say they will terminate service when the number port is successful. So they can have fun trying to argue against my charge-back  | |
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jmilochik
join:2003-10-22
South Amboy, NJ | If Vonage still works like when I worked there (its been 3 years), your account is NOT cancelled when your number is ported out. You need to call them to cancel your account. | |
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| MisterEd
join:2002-11-04
Linden, NJ
2 edits | Re: ported out after 4 years I have to agree. I worked there (Edison then opened up Holmdel) for a little over a year and you can be sure they're gonna screw you somehow.
said by jmilochik :If Vonage still works like when I worked there (its been 3 years), your account is NOT cancelled when your number is ported out. You need to call them to cancel your account. | |
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| | garys_2k
join:2004-05-07
Farmington, MI | Re: ported out after 4 years I don't know, maybe it varies but when I ported my number out I was automatically canceled out. No more charges on the Visa once I got the "Sorry to see you go" email. | |
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