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mswatcher

join:2009-03-26
Stamford, CT

reply to mswatcher
Re: Be Careful of Vonage America

Yes That was Vonage that didn't even give the decency to reply and thank goodness for the bank. I just wanted to warn people. They do Dial up and Broadband and wouldn't trust them for either. I just wanted to warn people of my experience. I hope you have a nice weekend. J

priller

join:2000-10-20
Gainesville, VA
·voip.ms
·Callcentric
·Vonage
·callwithus

said by mswatcher See Profile :

They do Dial up and Broadband and wouldn't trust them for either.
What?!

I just don't know what to say, other than I am very entertained by this.

PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms

reply to mswatcher
said by mswatcher See Profile :

Yes That was Vonage that didn't even give the decency to reply and thank goodness for the bank. I just wanted to warn people. They do Dial up and Broadband and wouldn't trust them for either. I just wanted to warn people of my experience. I hope you have a nice weekend. J
I agree with the others that your story is very strange.

Vonage---based in Holmdel, New Jersey---is a company that provides phone service over the internet; such service is generically called VoIP.

They do not provide internet ACCESS by any method.

So:

a) If all of us are wrong---if Vonage actually does provide some type of internet access---then please send us a link to one of their webpages that shows this.

b) I think that it's more likely that you were taken in by some scammer that's using a company name SIMILAR to Vonage. You said that you signed up by phone. Exactly what phone number did you call? And maybe that's why the REAL Vonage has no idea who you are.

mswatcher

join:2009-03-26
Stamford, CT
Call them up and find out yourself. 1-866-243-4357.


mahermusic

join:2001-07-06
Chesterfield, NJ
·Vonage
·Comcast

reply to mswatcher
said by mswatcher See Profile :

Yes That was Vonage that didn't even give the decency to reply and thank goodness for the bank. I just wanted to warn people. They do Dial up and Broadband and wouldn't trust them for either. I just wanted to warn people of my experience. I hope you have a nice weekend. J
I'm trying to get Vonage AMERICA to sign me up for Dial up AND Broadband. I'll let everyone know how it goes.
--
1/20/09 = The final day of our Retarded Cowboy President!

mswatcher

join:2009-03-26
Stamford, CT

I know my story sounds strange but it did happen and I had to go to the Better Business Bureau to resolve it. I'm sure that they have good reports as well on Vonage. Unfortunately, my only experiences with them were bad. Vonage over debited me incorrectly, couldn't find me in their data base when I called for over a month and didn't completely resolve the monies they owed me until BBB came to help and now they are cooperating I hope. I went to Broadband and AT&T as I was researching places because of cost and thought Cablevision in Ct while very good was way too expensive which started my search. Once I went to Broadband from Dial up their was no way to go back to Dial up I decided. Broadband is so much better generally. Good luck Mahermusic with your experiences with them and thought it was important to let people know so others might be careful as I was shocked needless to say when I saw my bank statement from them and just be aware about it.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·Cingular Wireless
·AT&T CallVantage
·AT&T Southeast

reply to PX Eliezer
said by PX Eliezer See Profile :

Vonage---based in Holmdel, New Jersey---is a company that provides phone service over the internet; such service is generically called VoIP.

They do not provide internet ACCESS by any method.
Actually about a year ago Vonage and Covad announced that Covad would soon be providing Vonage branded internet service.

Vonage and Covad Communications Announce Strategic Relationship to Deliver Vonage broadband

I don't see any evidence on the Vonage web site that this plan has actually materialized, but perhaps if one asks by calling them it is now available in some areas?.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
»portscan.dcs-net.net
»nature-pics.com

PX Eliezer
Premium
join:2008-08-09
New Jersey
·Callcentric
·Optimum Voice
·callwithus
·voip.ms


1 edit
The original poster said that this was Vonage Dial-Up internet access.

Covad would not be involved with dial-up.

-----------------------------------------------

Please re-read all of the posts, then tell me if any of this story makes any sense to you.

Vonage provides phone service over the internet, NOT internet service itself. At least not Dial-Up.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·Cingular Wireless
·AT&T CallVantage
·AT&T Southeast

said by PX Eliezer See Profile :

The original poster said that this was Vonage Dial-Up internet access.

Covad would not be involved with dial-up.

-----------------------------------------------

Please re-read all of the posts, then tell me if any of this story makes any sense to you.

Vonage provides phone service over the internet, NOT internet service itself. At least not Dial-Up.
The OP's story is indeed fishy, but I was replying to your statement that "They do not provide internet ACCESS by any method".

And BTW, Covad does indeed offer dial-up service. It is automatically provided to all their broadband customers, and it can also be purchased as a stand-alone product even though it is not advertised on their web site. I would think that since Covad automatically provides dial-up service to their own broadband customers, that it would not be inconceivable that it would also be offered to the joint Covad/Vonage customers.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
»portscan.dcs-net.net
»nature-pics.com

rosscraig

join:2007-10-29
Trenton, ON
I can't have the money owed to Vonage to come out of my checking/savings account. I had to give them my credit card number. I find it strange that the OP was able to have his payment to come out of the bank.


NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·Cingular Wireless
·AT&T CallVantage
·AT&T Southeast

said by rosscraig See Profile :

I can't have the money owed to Vonage to come out of my checking/savings account. I had to give them my credit card number. I find it strange that the OP was able to have his payment to come out of the bank.
I guess that MasterCard and Visa don't issue ATM/Check cards in Canada. In the US, many (if not most) banks issue ATM/Check cards to checking account holders that can be used for any transaction just like a credit card except that the charge goes directly to your bank acount.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
»portscan.dcs-net.net
»nature-pics.com

rosscraig

join:2007-10-29
Trenton, ON
Maybe Visa/MC do offer those ATM cards here in Canada, I have a credit card and an ATM card so never needed to enquire about them.

garys_2k

join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage

said by rosscraig See Profile :

Maybe Visa/MC do offer those ATM cards here in Canada, I have a credit card and an ATM card so never needed to enquire about them.
If your ATM card has a Visa or MC logo, it can be used with Vonage.


jeffster1970
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
clubs:
·magicjack.com
·Vonage
·Acanac
·Bell Sympatico

reply to NetFixer
The Mastercard (Visa)/Chequeing Card was available in Canada a long, long time ago. This was at the time that stores only took credit cards, money or cheques. Then came the credit card cheque debit card, but 3 or 4 years later, interac came around, and everyone could use the Debit Card to make purchases everywhere, so no need for the credit card debiting your chequeing account anymore. That was a mouth full. Anyway, I am not sure why Vonage and companies like Sirius have issues using Canadian banks, but I gather they think the credit card thing is a lot easier.
--
"I think there is a world market for maybe five computers."
Thomas Watson, chairman of IBM, 1943
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