  NoVA_CoxUser Stand back from the cage -- The RF bites Premium join:2004-07-06 Alexandria, VA
·Cox HSI
4 edits | reply to ixNay Re: Arris TM602G
Your hunch is right.
Your friend's modem is on the ragged edge of being able to connect at all!
He's at (or near) the limit on both downstream power (@ -15 db), and SNR (@ 32 db); and exceeding the DOCSIS limit on upstream (@ 57 db)
Analogy: The modem can barely hear the headend (downstream signal); and the modem itself is SHOUTING to be heard (upstream).
He can start by removing any/all unused coax splitters prior to the modem (if he has any). |