scots
Can we have Twinkies?
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join:1999-12-06
Raleigh, NC
 ·AT&T U-Verse
 ·ooma
 ·RoadRunner Cable
·AT&T CallVantage
4 edits | reply to Socal customer
Re: Disgusted with AT&T U-verse
AT&T U-verse is fiber to the node in your neighborhood, and then from there it comes over the copper phone lines to your house. It is not fiber all the way to the house, and I have never seen it advertised as such. The service is actually VDSL. VDSL allows for faster speeds than ADSL. Which tier of service are you signed up for with U-verse? The fastest U-verse speed available at the moment is 18Mbps (called Max 18). The other tiers available are 10Mbps (Max), 6Mpbs (Elite), 3Mbps (Pro), and 1.5Mbps (Express). AT&T does not offer a 54Mbps tier of service with U-verse.
The 2wire "gateway" router that AT&T provides for the U-verse service has 802.11g wireless built-in to it. 54Mbps is what 802.11g wireless is *capable* of, but most people never get a full 54Mpbs connection over wireless regardless of who the manufacturer of the router is. Many things can effect how fast of a connection you get to the wireless including what wireless card is in your computer, the drivers being used for the wireless card in your computer, various settings in the router and/or your computer, how far away the computer is from the router, how many walls are between the router and your computer, what type of material the walls are made of, interference from other devices, etc. Interference from other devices can come from neighbors who also have a wireless network (especially if their router is broadcasting on the same channel), cordless phones, microwave ovens, etc. Even if you did manage to get a 54Mbps wireless connection, your actual internet speeds will never be any faster than whatever tier of service you're signed up for (which would be 18Mbps if you're signed up for the fastest Max 18 tier).
If you're signed up for Max service (which is 10Mbps), then the 11Mbps you're getting is faster than you should be getting. If you're signed up for Max 18 service (which is 18Mbps), then there could be a variety of things causing you to only get 11Mbps. Have you actually gone to a speed test web site (such as the speet test tools here on this web site or speedtest.net) to see what speed one (or more) of those sites say you're getting? The only thing you mention is wireless. Have you tried connecting a computer to the router with an ethernet cable to see what kind of speeds you get that way, and if the wired computer gets disconnected?
One other thing I should mention is that if the wireless cards in your computers are 802.11b cards, then right there is the reason you're only getting 11Mbps. 802.11b wireless is only capable of 11Mbps. Since it sounds like you're consistently getting 11Mbps, it seems to me like the most likely cause of your issue is that you're using 802.11b wireless cards in your computers, or the settings (either on your computers or in the router) are set for 802.11b even though the hardware is 802.11g. 802.11g is backwards compatible with 802.11b, and it's possible to set 802.11g equipment to work in 802.11b mode. |
