queenidella6
join:2005-12-26
Sherman Oaks, CA
| reply to qtime
Re: What the heck is going on in SoCal? - Part 2
I'm in the San Fernando Valley. I broadcast live streaming music. In the past week and a half, my broadcasting isn't working because the Nicecast broadcasting program is cutting in and out, and I can't seem to send enough consistent signal to stay connected to the shoutcast server. My whole LAN (of 4 Macs and a PC) has been experiencing very slow internet, both up and down, intermittently for that same amount of time.
As I check the broadband forums, I find many people complaining about
SoCal Roadrunner problems in the last week or so. So I call up 'tech
support' at TW (which I almost NEVER do - I can usually solve any
problem on my own or ith the help of a friend or 2) and this idiot has
me on the phone for an hour, at the end of which she says she cannot
transfer me to a higher support tier - because my download speed is
too fast! (at the particular time it was tested) - so she says that
the higher-ups have decided that the problem is - wait for it! - that
MY MAC HAS A VIRUS!!!!111!!
How stupid can these people be?
She kept trying to send me to online virus checks, and I kept telling
her THEY WERE ALL FOR PCs!!! And it's not just my one computer, but
all the computers in the house, Mac & PC.
So I'm interested in what other peoples experiences are with SoCal RR. |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| reply to Sunny1
said by Sunny1 :
Can anyone in the area post their speedtest results? Thanks.
Tonight in Tujunga, I still have 1mb up, but my downloads are terrible. I can't get speed tests much over 5mbps. I attempted to download iTunes from Apple. RR: 180KB/sec. Remote desktop to a machine on U-verse: Same download at 2MB/sec. There's clearly a clog in the pipes somewhere.
--
AT&T U-Hearse
Your funeral. Delivered.
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liveccam
join:2005-05-28
Santa Clarita, CA | reply to qtime
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livecam
@rr.com
| reply to qtime
Here's what I'm seeing this morning. |
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