qtime
@theplanet.com
| What the heck is going on in SoCal? - Part 2
Many months later, still the same issues in SoCal. Download speeds still erratic, often 1/2 to 1/3 of what it should be in the evenings and weekends.
To add insult to injury, TWC raised their prices in SoCal... and in this economy where everyone is hurting. Unbelievable. A $2.00 increase per month for internet and a 21% increase from $14 to $17 for Broadcast basic. And did you notice the Fees went up over 50%? What is going on? |
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DslrMark
join:2000-06-29
Lawndale, CA | Your paying to get screwed...Just in life. |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA | reply to qtime
Welcome to the wonderful world of Capitalism at its finest. 
--
"I reject your reality and substitute my own!" |
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unoriginal
join:2000-07-12
San Diego, CA | reply to qtime
We also got notice in our bill that Turbo is going up $3 to $12.95 here in San Diego. |
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dotditdot
@rr.com
| reply to qtime
My basic broadcast price hasn't increased to $17 (yet?). However, the various "fees" were increased by almost $1 last month on my bill.  And yes, the speeds are terrible / inconsistent, the quality of the basic broadcast TV is terrible as well. |
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Modred
join:2003-06-18
Huntington Beach, CA
| reply to qtime
Like you, I was surprised to see broadcast basic go up to $17.00. It wasn't that long ago that they increased it from $12.00 to $14.00. I suspect they are using the switch to digital as an excuse.
I checked Verizon, and they offer broadcast basic for $12.95 per month. But, I would have been required to get set-top boxes for my old analog tv's, and they would have cost $12.00 per month.
Also, last week I was able to get Roadrunner Standard renewed for a year at $30.00 per month, and service has improved. So, overall, I'm moderately happy with Time Warner. I hope you get things resolved. |
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Bevhills
@rr.com
| reply to qtime
My internet service has been down for most of the past 4 hours. I'm in the Beverly Hills 90212 area code. The last time this happened the engineer said it was a bad amplifier outside. I can't believe anyone would buy phone service from these guys as their service is so unreliable. Six months ago I had a nightly outage for 4 days. |
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Jobeo
join:2009-01-27
| yes i'm close by to you in 90232 ... for about the past 5 hours or so i've had seriously degraded speed... its running about 10x slower than it should...
i'm not even bothering to call the customer service line... its a waste of time and i'm sure as people come home from work and find it running so slow they will call... |
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Rofo
@rr.com
| I'm pinging various sites and timing out every 30 seconds or so. Problems started around 1:30pm. Called customer service and they admitted to having technical difficulties. Got credited $13 to my account. They told me it'll be over in about an hour or so. |
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
 ·RoadRunner Cable
·Time Warner Cable
 ·Time Warner VOIP
1 edit | reply to qtime
said by qtime :
Many months later, still the same issues in SoCal. Download speeds still erratic, often 1/2 to 1/3 of what it should be in the evenings and weekends.
yea the other Node THAT used to work GREAT is now crap too
i am only seeing 3 to 4 mbps out of 15/2(about 1100 on the upload)
SAME TIMES OF THE DAY AS THE OTHER NODE! |
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grumpy in LA
@rr.com | TWC sucks. Getting 350k down instead of 10MB. |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
1 edit | reply to qtime
Socal TWC seems to have updated their website! But it also doesn't seem to work very well, and there are several broken links.
»www.timewarnercable.com/socal/
--
"I reject your reality and substitute my own!" |
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ScottG
join:2009-01-28
Los Angeles, CA
| reply to qtime
Had similar issues yesterday but then I did a direct connect to my modem and took out my router.
Seems that my speeds were working then...
Very odd.
Don't know if you guys are running into the same problems.
Posted about it here:
»Wireless problem? |
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dbmaven
There's no shortage
Premium,Mod
join:1999-10-26
Sty in Sky
clubs: |  reply to dotditdot
(topic move) What the heck is going on in SoCal? - Part 2
Moderator Action
The post that was here (and all 10 followups to it), has been moved to a new topic .. »What the heck is going on in SoCal? - Part 2 |
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grandmaster b
@rr.com
| reply to qtime
Re: What the heck is going on in SoCal? - Part 2
Experiencing 700kbps speeds when I should be getting 10MB for the past two days. Have frustratingly called Time Warner numerous times. First I was told that a cable was being repaired in the area and I should feel fortunate that I even had service. Today I called and was told there was no record of any repairs being made last night and the techs alternated between saying they have no idea to faulting my computer to even claiming that they knew service was slow, and no they have no idea when it would be repaired.
I'm in the 90036 zip code. |
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grandmaster b
@rr.com | UPDATE: After 15 minutes on hold at 9:30pm, I was told that a node is down, they are trying to get things back to normal (so I guess substandard), and they HAVE NO IDEA when it will be fixed. |
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Jobeo
join:2009-01-27 | i can confirm as of 10:06 PM in the 90232 just ran a speakesy speedtest and i'm back at 10mbit
hopefully all the trouble is behind us. |
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grandmaster b
@rr.com | reply to qtime
7.6mb here, would prefer faster, but that won't happen. |
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x22
join:2009-01-28
| reply to qtime
Same thing happening here in Arcadia, 91007.
800k download for a 6M cable is very usual at peak time nightly. Speed becomes normal after mid-night. Called TWC every other day, nothing helpful.
Where is Fios or U-verse ? I even can not install Elite DSL. Damn it. |
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ScottG
join:2009-01-28
Los Angeles, CA | reply to qtime
Oddly enough I'm getting better speeds now too. |
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