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Scratchy

join:2006-06-03
Madison, WI

Uverse Internet problem after tv cancellation

The Internet is not working right anymore.. Webpages are running slow or timing out... Would this be related to the tv service cancellation I did this morning??? Tier 2 told me that they couldn't see anything wrong. But this started to happen earlier in the evening. Can anyone help me??


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
kudos:3

Try resetting the RG?


Scratchy

join:2006-06-03
Madison, WI

2 edits

I have reset the RG many times. Problem still persists.
Keep hitting reload on certain webpages or keep hitting enter on an URL seem to help it get loaded eventually.



gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
kudos:3

Could be some thing going on in your area maybe. I would give till morning and call back in if its still not working.


Scratchy

join:2006-06-03
Madison, WI

Yea I'll give it till tomorrow morning.


zqfmbg

join:2004-08-04
Fremont, CA

reply to Scratchy
I would think that if the TV service cancellation did anything to your Internet service, it would have cut it entirely. For them it's just a matter of disabling your access to their IPTV services, and I would think that would have little to do with the physical connection itself.


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