  tddontje
join:2005-02-22 Jaffrey, NH
·Verizon Online DSL
1 edit | reply to amenite Re: Water and copper do not mix
Ahh, so I must have had water ingress a while ago because for some time whenever it rained my DSL would become unstable and go offline. Before that I had an incident which periodically during heavy usage time my DSL modem would get a red light and go offline. Whenever I made a call things would correct itself. It took me a month before I actually got a customer rep named Jesus (no kidding) who listened and got a repair guy to come out and fix the line. Prior to that I spent hours on end on hold and resetting/reinstalling my network.
That was a year and a half ago, now I am pretty happy with my service. No calls to customer service goes a long way. |