 sporkme drop the crantini and move it, sister Premium,MVM join:2000-07-01 Morristown, NJ
·Optimum Online
| Example of an excellent contract/SLA Howdy, web hosting consumers!
I'm doing some small-scale, but rather fancy hosting for a project I'm working on. The proposal is complete, and we've got all the bases covered but for the SLA and legal boilerplate regarding liability and the like. I figure since there's a decent amount of hosting consumers here, perhaps you could run down some contracts/SLAs you've encountered (or just the companies you have worked with) that you feel are fair and err more on giving the customer a break should there be any issues...
Fire away... -- with every mistake we must surely be learning |