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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

reply to NY Tel
Re: Believe it or not......

That's a good point NY Tel See Profile. 3 of my 4 phones have a "mysterious" $1.99 data charge every month since they forced me to the new .000000000000001 KB of data is rounded up to 1MB plan. The funny part is that one of my phones is only used when I go running in the early AM. It's never even flipped open and most of the time is off. I wonder how it keeps racking up a $1.99 charge every month.


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast


1 edit
said by Matt See Profile :

I wonder how it keeps racking up a $1.99 charge every month.
When I canceled my data plans on my Smartphones I went into the network settings and put the text literal "do_not_use_" in front of the userid and WAP access point name so that it is impossible for either phone to connect to the data service without my intervention.

The only downside is that picture messaging does not work when we have this setting in place. However, it is easy to change that setting temporarily, send/receive the picture message (which is included in our plan), and then turn the data off once again.

Standard text messaging still works regardless of the data connection settings.
--
"At the moment of conception."


NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo


1 edit
reply to Matt
said by Matt See Profile :

That's a good point NY Tel See Profile. 3 of my 4 phones have a "mysterious" $1.99 data charge every month since they forced me to the new .000000000000001 KB of data is rounded up to 1MB plan. The funny part is that one of my phones is only used when I go running in the early AM. It's never even flipped open and most of the time is off. I wonder how it keeps racking up a $1.99 charge every month.
Well do you use:
Mobile web
VZ Navigator
Download any ring tones etc?
Use backup assistant?

They sell megabytes now for 1.99 a meg. rounded up from the first kilobyte used. (Text and Pix are exempt) so something is accessing the network as a "data call" and costing you $$.
Call them at *611 (star 611 - free call) and ask them to explain it. If they can't, politely as them to take it off the bill. They usually do.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to Matt
said by Matt See Profile :

That's a good point NY Tel See Profile. 3 of my 4 phones have a "mysterious" $1.99 data charge every month since they forced me to the new .000000000000001 KB of data is rounded up to 1MB plan. The funny part is that one of my phones is only used when I go running in the early AM. It's never even flipped open and most of the time is off. I wonder how it keeps racking up a $1.99 charge every month.
Did you sign up for the "backup your address book" feature of the phone. That is $1.99/mo unless you signed up thru their web site after subscribing to the "My Verizon" web site.

Even after I signed up that way, I was charged the $1.99 until I got a Verizon customer service rep to credit me and remove the monthly charge from subsequent bills.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
reply to NY Tel
Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.


NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo


1 edit
said by Matt See Profile :

Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.
I believe that if you access your account through the web "My Verizon" at www.verizonwireless.com, you are not supposed to be billed for that. Billing you for kilobytes in addition would be double dipping and I know they don't do that......

For the extra6 bucks a month they are charging you, I'd call them and ask them to "splain it to you".....

Did you change your name from MattE to Matt ?
--
Love when you can - cry when you have to, be who you must, that's a part of the plan, await your arrival with simple survival and one day we'll all understand...


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

They don't charge me the $1.99 for the Backup Assistant as I did sign up via the website. There is a $1.99 charge every month on all my phones (that don't have a data plan) listed in the Data Charges section ... but they all use Backup Assistant.

I'll call and ask them to explain it regardless. Who knows, maybe they aren't supposed to charge for Backup Assistant data.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


1 edit
reply to Matt
said by Matt See Profile :

Hrmmm, yep. I use Backup Assistant on all my phones. So when it backs the phone book up, they charge me data? I guess that makes sense.
See this web page. If you call Customer Service, you can get this fee waived.
»products.vzw.com/index.aspx?id=f···=2033494
Backup Assistant is free for My Verizon customers. The $1.99 monthly fee that you are asked to accept will be waived as long as you remain a My Verizon customer.
You will not see a charge for this service on your bill. Not a My Verizon customer? Register Now
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
It is not a Backup Assistant charge. It's a generic "data" charge for "Pay as you use MB."
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