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Forums » US Cable Support » W.O.W. » FSN - No Pistons last night
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Anyone having issues with NGC, TLC, HGTV, and FOOD HDs »
« HD channels breaking up since phone install  
AuthorAll Replies


imrf
Premium
join:2002-06-06
Utica, MI
·Comcast
·WOW Internet and C..

reply to davidn50
Re: FSN - No Pistons last night

So let me get this straight. You're mad at WOW because they were overwhelmed with calls and clearly told you up front about the the game not being shown and a longer than normal wait time. You then proceeded to try and get around the proper way to find this out and sneak in through a different area, who then put you back where you were supposed to be. How is this poor service?
to forum · permalink · · 2008-10-30 14:14:02 · Reply to this

JackSparrow

join:2003-12-25
Troy, MI		 lol
to forum · permalink · · 2008-10-30 14:17:05 · Reply to this

davidn50

join:2002-01-05
Madison Heights, MI

reply to imrf
They did NOT tell me up front. I called and they said select an option, then the phone went silent for a long time. Then I picked an option - problem with TV service and got dead air for a long time. Then I got the recorded message and that the wait to talk to someone was 20 minutes. The second call I made was to change services. No sneaking involved here. I've never called and had the phone system this bad. Guess I'm just upset that the message was not played first when I called. I would have probably hung up then and so would a lot of the people calling.
to forum · permalink · · 2008-10-30 15:03:27 · Reply to this


imrf
Premium
join:2002-06-06
Utica, MI
·Comcast
·WOW Internet and C..
said by davidn50 See Profile :

They did NOT tell me up front.
According to you they did,
quote:
then I got a recording saying the were not showing the game and the wait to talk to someone was 20 minutes
to forum · permalink · · 2008-10-30 15:54:40 · Reply to this
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Forums » US Cable Support » W.O.W.Anyone having issues with NGC, TLC, HGTV, and FOOD HDs »
« HD channels breaking up since phone install  

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